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Financial Aid Staff

Our financial aid tutorials answer the most common questions we receive.

Ways to Contact the Financial Aid Office

All NOVA Financial Aid staff are working remotely and are available to speak with you.

Campus Financial Aid Offices will be open during the hours listed below on days the College is open.

Hours of Operation

Monday: 9:30 a.m. – 7:00 p.m.

Tuesday: 9:30 a.m. – 5:00 p.m.

Wednesday: 9:30 a.m. – 5:00 p.m.

Thursday: 9:30 a.m. – 7:00 p.m.

Friday: 9:30 a.m. – 12:30 p.m.

The Financial Aid Virtual Lobby for students is available via Zoom or by calling 1.301.715.8592 (meeting ID: 827 1339 2475) during the hours listed below on days the College is open.


Hours of Operation

Monday: 4:00 p.m. – 7:00 p.m.
Tuesday: 2:00 p.m. – 5:00 p.m.
Wednesday: 2:00 p.m. – 5:00 p.m.
Thursday: 4:00 p.m. – 7:00 p.m.
Friday: 2:00 p.m. – 5:00 p.m.


Please include your 7-digit NOVA Student ID, phone number, and if applicable, the campus you would normally visit. A staff member will contact you within 1-2 business days.

Requested financial aid documents can be submitted to the 24-Hour Student Support Center as an attachment to a web case or in many instances documents can be uploaded directly through your NOVAConnect To Do List (if applicable).

The 24-Hour Student Support Center is available 24/7/365. Call 1.855.323.3199 or live chat, submit a web case, or access the self-help portal at https://mysupport.nvcc.edu.

Alexandria Campus

Jimmy Mauger (Manager) and Sarah Morales

Bisdorf Building, Room 148
5000 Dawes Avenue
Alexandria, VA 22311

Phone: 855.323.3199
VTTD: 703.323.3744

Annandale Campus

Nathanael Arthur (Manager), Veronica Espinal, and Tatyiana Thom

CA Building, Room 113
8333 Little River Turnpike
Annandale, VA 22003-3743

Phone: 855.323.3199
VTTD: 703.323.3744

Loudoun Campus/Reston Center

Jack Zegeer (Manager), and Lynda White 

Loudoun Village, LV110
21200 Campus Drive
Sterling, VA 20164-8699

Phone: 855.323.3199

Manassas Campus

Meghan Sullivan (Manager), Christine Stuffle, and Luis Diaz

Student Services Center, MH 110
10950 Campus Drive
Manassas, VA 20109-2399

Phone: 855.323.3199
VTTD: 703.368.3748

Medical Education Campus

John Riemer (Manager)

Student Services Center, HE 202
6699 Springfield Center Drive
Springfield, VA 22150-1913

Phone: 855.323.3199
VTTD: 703.822.6150

Woodbridge Campus

Tatiana Hunter ( Manager ), Magda Valencia, and Robel Tesfaye

Student Services Center, WS 229
2645 College Dr. 
Woodbridge, VA 22191-4099

Phone: 855.323.3199
VTTD: 703.878.5790

Normal Business Hours:

Monday and Thursday:
8:30 a.m. – 7:00 p.m.

Tuesday and Wednesday:
8:30 a.m. – 5:00 p.m.

11:00 a.m. – 5:00 p.m.

College Financial Aid Office

College Financial Aid Office, Box 135
8333 Little River Turnpike
Annandale, VA 22003-3743 

Phone: 855.323.3199
Fax: 703.323.3494

Financial Aid Support Center

24 Hour Student Support Center

Phone: 855.323.3199
Live Chat
Create a Case
Search FAQs

Available 24 hours per day,
365 days per year.