Financial Aid Staff

Our financial aid tutorials answer the most common questions we receive.

Ways to Contact the Financial Aid Office

All NOVA Financial Aid staff are working remotely and are available to speak with you.

Financial Aid Virtual Lobby
NOVAQ Virtual Meeting or Call Back
Email
Submit Documents
24-Hour Student Support Center

The Financial Aid Virtual Lobby for students is available via Zoom or by calling 1.301.715.8592 (meeting ID: 827 1339 2475).

ENTER THE FINANCIAL AID VIRTUAL LOBBY

Hours of Operation

Monday – Friday: 11:00 a.m. to 1:00 p.m. when the College is open.

Special Virtual Lobby Hours

1/4/21 – 1/7/21 10:00 a.m. – 6:00 p.m.

1/8/21 10:00 a.m. – 5:00 p.m.

1/9/21 10:00 a.m. – 2:00 p.m.

1/11/21 – 1/14/21 10:00 a.m. – 6:00 p.m.

1/15/21 10:00 a.m. – 5:00 p.m.

Sign into the Financial Aid NOVAQ system to schedule a virtual meeting or a call back with a financial aid team member during normal business hours.

finaidsupport@nvcc.edu

Please include your 7-digit NOVA Student ID, phone number, and if applicable, the campus you would normally visit. A staff member will contact you within 1-2 business days.

Requested financial aid documents can be submitted to the 24-Hour Student Support Center as an attachment to a web case or in many instances documents can be uploaded directly through your NOVAConnect To Do List (if applicable).

The 24-Hour Student Support Center is available 24/7/365. Call 1.855.323.3199 or live chat, submit a web case, or access the self-help portal at https://mysupport.nvcc.edu.