Our financial aid tutorials answer the most common questions we receive.
Ways to Contact the Financial Aid Office
All NOVA Financial Aid staff are working remotely and are available to speak with you.
- Financial Aid Virtual Lobby
- NOVAQ Virtual Meeting or Call Back
- Submit Documents
- 24-Hour Student Support Center
The Financial Aid Virtual Lobby for students is available via Zoom or by calling 1.301.715.8592 (meeting ID: 827 1339 2475).
Hours of Operation
Monday – Friday: 11:00 a.m. to 1:00 p.m. when the College is open.
Special Virtual Lobby Hours
1/4/21 – 1/7/21 10:00 a.m. – 6:00 p.m.
1/8/21 10:00 a.m. – 5:00 p.m.
1/9/21 10:00 a.m. – 2:00 p.m.
1/11/21 – 1/14/21 10:00 a.m. – 6:00 p.m.
1/15/21 10:00 a.m. – 5:00 p.m.
Please include your 7-digit NOVA Student ID, phone number, and if applicable, the campus you would normally visit. A staff member will contact you within 1-2 business days.
Requested financial aid documents can be submitted to the 24-Hour Student Support Center as an attachment to a web case or in many instances documents can be uploaded directly through your NOVAConnect To Do List (if applicable).
Jimmy Mauger (Manager) and Sarah Morales
Bisdorf Building, Room 148
5000 Dawes Avenue
Alexandria, VA 22311
Loudoun Campus/Reston Center
Jack Zegeer (Manager), and Lynda White
Loudoun Village, LV110
21200 Campus Drive
Sterling, VA 20164-8699
Medical Education Campus
John Riemer (Manager)
Student Services Center, HE 202
6699 Springfield Center Drive
Springfield, VA 22150-1913
Normal Business Hours:
Monday and Thursday:
8:30 a.m. – 7:00 p.m.
Tuesday and Wednesday:
8:30 a.m. – 5:00 p.m.
11:00 a.m. – 5:00 p.m.
College Financial Aid Office
College Financial Aid Office, Box 135
8333 Little River Turnpike
Annandale, VA 22003-3743