Please Note

All student support services will be provided remotely for the remainder of the Spring 2020 semester.  If you have questions regarding financial aid please call the 24-Hour Student Support Center at 1-855-323-3199.  You may also live chat or create a case to submit documents to the Financial Aid Office at https://mysupport.nvcc.edu.  A tutorial for submitting documents is available here.

Remember, you must continue participating in your courses remotely for the remainder of the Spring 2020 semester. Dropping, withdrawing or failing to participate in your courses remotely for the rest of the semester could cause you to lose eligibility for financial aid you already received and negatively impact your aid eligibility for future terms due to the Satisfactory Academic Progress policy. 

Students who wish to be contacted by a NOVA financial aid team member during normal business hours may sign in to one of the campus Financial Aid Office queues using the link below: 

https://www.nvcc.edu/novaq/index.html

In order to be contacted by a NOVA team member, please indicate a valid phone number and your 7-digit NOVA Student ID when signing in.

NOVA’s Campus Financial Aid Office Remote Assistance Hours:

• Monday and Thursday:  8:30 a.m. - 7:00 p.m.
• Tuesday and Wednesday:  8:30 a.m. - 5:00 p.m.
• Friday:  11:00 a.m. - 5:00 p.m.