Virtual Advising Frequently Asked Questions

1. Log in to myNOVA.
2. Select NAVIGATE | Student.
3. Select Appointments from the menu.
4. Select Schedule an Appointment.
5. Select Advising as the appointment type.
6. Select the service that best matches your needs.
7. Select Virtual Appointment.
8. Select your preferred advisor from the list.

No. Virtual advisors cannot schedule, cancel or change appointments with campus offices.

To schedule an appointment, follow these steps:

1. Log in to myNOVA.
2. Select NAVIGATE | Student.
3. Select Appointments from the menu.
4. Select Schedule an Appointment.
5. Select Advising as the appointment type.
6. Select the service that best matches your needs.
7. Select Virtual Appointment.
8. Select your preferred advisor from the list.

Review the Dual Enrollment page for enrollment information.

If you are still in high school, email DualEnrollment@nvcc.edu for assistance.

Virtual advisors cannot enroll students who are still in high school.

Contact the Dual Enrollment Office for more information.

Email an unofficial copy of your college transcript to VirtualAdvising@nvcc.edu.

Virtual advisors cannot place students in a program for the purpose of receiving financial aid.

Virtual advisors cannot declare a degree program for students who do not intend to complete a degree at NOVA.

Contact the financial aid office at your home institution to request a consortium agreement.

The consortium agreement allows your home institution to award financial aid for courses you take at NOVA.

To appeal your Satisfactory Academic Progress (SAP) status, complete the following steps:

1. Watch Understanding Satisfactory Academic Progress (SAP) and the Financial Aid SAP Appeal Process.
2. Download the appeal form after completing the video.
3. Complete the top section of the appeal form.
4. Write a signed and dated statement explaining the circumstances that caused you to fall below SAP requirements and what has changed that will help you succeed academically.
5. Log in to Navigate through myNOVA, search for an available SAP appeal appointment and request it. See the instructions for scheduling an appointment in Navigate.

Contact the Financial Aid Support Center to check your financial aid status.

Email an unofficial copy of your college transcript to VirtualAdvising@nvcc.edu.

Review the Dual Enrollment page for enrollment information.

If you are still in high school, email DualEnrollment@nvcc.edu for assistance.

Virtual advisors cannot enroll students who are still in high school.

If you completed college-level English at a U.S. college or university or took the SAT, ACT or TOEFL within the past five years, email an unofficial copy of your transcript or test results to VirtualAdvising@nvcc.edu.

Review placement and self-placement options for additional information.

Visit the Academic Success Coaching page for steps to receive registration approval.

Virtual advisors cannot provide enrollment assistance to students on academic probation.

To appeal an academic suspension, follow NOVA’s academic suspension appeal process.

Contact Student Services on campus or through NOVA Online to resolve this hold.

Submit proof of financial self-sufficiency, such as tax documents showing that you fully support yourself, and the Verification of Independent Status form. Otherwise, you will need to resubmit your in-state tuition application with your parent’s information.

Virtual advisors cannot change student tuition rates.

Contact the IT Help Desk for help with your password or student number.

If you are a first-time college student, complete the online New2NOVA orientation.

After completing the orientation, complete the advising survey.

Your assigned advisor or a Virtual Student Support Advisor can help you select classes.

Online students can get started at NOVA Online Admissions & Enrollment. For questions about online courses, contact NOVA Online Support.

If English is your primary language, complete the advising survey to determine which English course to take.

If you completed college-level English at a U.S. college or university or took the SAT, ACT or TOEFL within the past five years, email an unofficial copy of your transcript or test results to VirtualAdvising@nvcc.edu.

Review placement and self-placement options for additional information.

If English is not your primary language and you are looking for ESL classes, visit NOVA ESL.

The campus registrar can help complete the College Report for your Common Application.

Complete the Enrollment Verification Request form.

Allow a few days for the campus registrar to complete your request.

Guaranteed Admission Agreement requirements vary by college or university.

For detailed transfer planning, meet with your faculty advisor.

Review NOVA’s Guaranteed Admission Agreements for requirements by college or university.

Virtual Advisors do not complete transcript evaluations for transfer credits. Therefore, they cannot guarantee equivalence of transfer credits to NOVA courses. The College Records Office completes transfer evaluations for previous academic study, examination, or career experience to be evaluated for possible college credits. Only students who have declared a major and registered for at least one credit at NOVA may request an evaluation of transfer credits or credit for prior learning.

NOVA accepts credits for which a student has earned a grade of "C" or better. You may see the complete process required for an official transfer credit evaluation and how credits have previously transferred to NOVA via our TES database.

If you completed the prerequisites at another college or university, complete the Course Prerequisite Waiver Form 125-041.

1. Upload your unofficial documents. Your documents must show that you have met the prerequisites listed in the NOVA Course Content Summary for the course. Unofficial documents can include:

   • Unofficial transcripts from a U.S. college or university. The transcript must include your full name, the institution name and your complete course history.
   • Unofficial international transcript evaluations from World Education Services (WES) or International Education Research Foundation (IERF).
   • Unofficial test scores from ABLE, ACE, ACT, AP, Cambridge, CLEP, DSST, Duolingo, GED, IB, IELTS, SAT, SAT II and TOEFL iBT.
   • Unofficial U.S. high school transcripts when requesting a prerequisite waiver for MTH 162, MTH 245, MTH 261 or MTH 263.
2. Use the drop-down menus to select the NOVA course for which you need a prerequisite waiver.
3. In the comments section, list the prerequisites you completed for the course.
4. Submit the form. You will receive a response within three business days.
5. Submit a separate form for each course that requires a prerequisite waiver.

To qualify for in-state tuition, you generally must have been legally domiciled in Virginia for at least one year before the first day of classes.

Domicile is your permanent home — the place you intend to return to after temporary absences and remain indefinitely.

Domicile is not the same as residence. With some exceptions, students under age 24 are presumed to share the domicile of their parent or legal guardian.

Review NOVA’s Domicile and In-State Tuition page for eligibility requirements and appeal information.

You may appeal your tuition rate by following the Appeal Process for Domicile Reclassifications.

For additional questions, contact Student Services. Virtual advisors cannot change student tuition rates.

Contact Student Services on campus or through NOVA Online to resolve this hold.

Submit proof of financial self-sufficiency, such as tax documents showing that you fully support yourself, and the Verification of Independent Status form. Otherwise, you will need to resubmit your in-state tuition application with your parent’s information.

Virtual advisors cannot change student tuition rates.

If you completed the prerequisites at another college or university, complete the Course Prerequisite Waiver Form 125-041.

1. Upload your unofficial documents. Your documents must show that you have met the prerequisites listed in the NOVA Course Content Summary for the course. Unofficial documents can include:

   • Unofficial transcripts from a U.S. college or university. The transcript must include your full name, the institution name and your complete course history.
   • Unofficial international transcript evaluations from World Education Services (WES) or International Education Research Foundation (IERF).
   • Unofficial test scores from ABLE, ACE, ACT, AP, Cambridge, CLEP, DSST, Duolingo, GED, IB, IELTS, SAT, SAT II and TOEFL iBT.
   • Unofficial U.S. high school transcripts when requesting a prerequisite waiver for MTH 162, MTH 245, MTH 261 or MTH 263.
2. Use the drop-down menus to select the NOVA course for which you need a prerequisite waiver.
3. In the comments section, list the prerequisites you completed for the course.
4. Submit the form. You will receive a response within three business days.
5. Submit a separate form for each course that requires a prerequisite waiver.

Virtual advisors cannot declare a degree program for students who do not intend to complete a degree at NOVA.

Contact the financial aid office at your home institution to request a consortium agreement.

The consortium agreement allows your home institution to award financial aid for courses you take at NOVA.

Email an unofficial copy of your college transcript to VirtualAdvising@nvcc.edu.