Contact Us

Have Questions? Contact NOVA Online Support

As a NOVA Online student, you’re never alone—no matter where you're studying. Our dedicated team of experts is here to support you every step of the way. From personalized academic advising and tutoring to technical help and program-specific guidance, we offer a full range of resources designed to help you succeed in your courses and achieve your educational goals.

Hours of Operation

Hours of Operation
Day Hours
Monday 9:00 a.m. to 7:00 p.m.
Tuesday – Thursday 9:00 a.m. to 5:00 p.m.
Friday 9:00 a.m. to 12:30 p.m. by appointment

NOVA Online IT Support

The NOVA Online IT Support offers technical support for online courses. Whether you need help with account access, technical troubleshooting, or navigating online platforms, our team is ready to assist. Reach out to us for reliable support whenever you need it!

Email: onlineitsupport@nvcc.edu
Phone: 703.323.3347

NOVA IT Help Desk

For password reset assistance:

Monday - Friday: 8:00 a.m. - 5:00 p.m.

  • Local: 703.426.4141
  • Toll-Free (outside Northern Virginia): 855.259.1019