Contact Us

Have Questions? Contact NOVA Online Support

As a NOVA Online student, you’re never alone—no matter where you're studying. Our dedicated team of experts is here to support you every step of the way. From personalized academic advising and tutoring to technical help and program-specific guidance, we offer a full range of resources designed to help you succeed in your courses and achieve your educational goals.

Call NOVA Online

Have questions about NOVA Online? Our friendly, knowledgeable team is ready to assist you, whether you need academic guidance or general information.

Call: 703.323.3347
Hours:

Monday: 9:00 a.m. – 7:00 p.m.
Tuesday–Thursday: 9:00 a.m. – 5:00 p.m.
Friday: 9:00 a.m. – 12:30 p.m.

NOVA Online IT Support

The NOVA Online IT Support offers technical support for online courses. Whether you need help with account access, technical troubleshooting, or navigating online platforms, our team is ready to assist. Reach out to us for reliable support whenever you need it!

Email: onlineitsupport@nvcc.edu
Phone: 703.323.3347

NOVA IT Help Desk

For password reset assistance:

For information about MyNOVA and NVCC accounts - NOVA IT Help Desk
Submit a ticket via the NOVA Services Portal.
NOVA Services Portal After-Hours Login Support - use this link if you are experiencing issues accessing the NOVA Services Portal outside of normal business hours and we will respond the next business day.
Virginia Relay (Deaf/TTY Communication Services)

Monday - Friday: 8:00 a.m. - 5:00 p.m.

Local: 703.426.4141
Toll-Free (outside Northern Virginia): 855.259.1019