Contact Us

Have Questions? Contact NOVA Online Support

As a NOVA Online student, you’re never alone—no matter where you're studying. Our dedicated team of experts is here to support you every step of the way, helping you achieve your educational goals.

Call NOVA Online

If you need assistance, don’t hesitate to reach out! Our friendly and knowledgeable NOVA Online team is ready to help you with any questions you may have. Whether you’re seeking academic advice or general information, we’re here to guide you every step of the way. We look forward to speaking with you!

Give us a call at 703.323.3347, Monday and Thursday, 8:30 a.m. to 7:00 p.m., Tuesday and Wednesday from 8:30 a.m. to 5:00 p.m.

IT Support

NOVA’s IT support team is here to ensure you have a smooth and hassle-free online experience. Whether you need help with account access, technical troubleshooting, or navigating online platforms, our team is ready to assist. Reach out to us for reliable support whenever you need it!

NOVA Online IT Support

The NOVA Online IT Support offers technical support for online courses.

Email: onlineitsupport@nvcc.edu

NOVA IT Help Desk

For password reset assistance:

For information about MyNOVA and NVCC accounts - NOVA IT Help Desk
Submit a ticket via the NOVA Services Portal.
NOVA Services Portal After-Hours Login Support - use this link if you are experiencing issues accessing the NOVA Services Portal outside of normal business hours and we will respond the next business day.
Virginia Relay (Deaf/TTY Communication Services)

Phone Numbers:

Monday - Friday: 8:00 a.m. - 5:00 p.m.

Local: 703.426.4141
Toll-Free (outside Northern Virginia): 855.259.1019