Our financial aid tutorials answer the most common questions we receive.
Ways to Contact the Financial Aid Office
Campus Financial Aid Offices will be open during the hours listed below on days the College is open.
Hours of Operation
- Monday: 8:30 a.m. – 7:00 p.m.
- Tuesday: 8:30 a.m. – 5:00 p.m.
- Wednesday: 8:30 a.m. – 5:00 p.m.
- Thursday: 8:30 a.m. – 7:00 p.m.
- Friday: CLOSED
Please include your 7-digit NOVA Student ID, phone number, and if applicable, the campus you would normally visit. A staff member will contact you within 1-2 business days.
Requested financial aid documents can be submitted to the Financial Aid Support Center as an attachment to a web case or in many instances documents can be uploaded directly through your NOVAConnect To Do List (if applicable).
Call 1.855.323.3199 or live chat, submit a web case, or access the self-help portal at https://mysupport.nvcc.edu.
Applying for Aid
Use our step-by-step guide, tutorial and tools to apply for aid.
Support
Use the following links to help you through the Financial Aid process.
- Campus Financial Aid Offices
- Financial Aid Support Center
- Financial Aid Tutorials
- Financial Aid TV
- Search FAQ
Financial Aid Videos
Policies & Procedures
- Financial Aid Handbook
- Financial Aid Students Rights & Responsibilities
- Satisfactory Academic Progress
- Awards, Adjustments, Disbursements, & Refunds
- Return of Title IV Financial Aid Funds (R2T4) Policy
- Impact of Dropping, Withdrawing, Auditing, or Not Attending a Course
- Fraud & Identity Theft
- Financial Aid Offer Notification
- Terms and Conditions