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Virtual Advising

Virtual Advising

Virtual Advising provides students with the opportunity to speak one-on-one with a professional advisor to explore academic options and opportunities.

Virtual Advising Frequently Asked Questions (FAQ)

Virtual Advisors are available via:

Virtual Lobby can be accessed by students by logging into Q-Less. Enter your preference for a callback or a virtual meeting. An advisor will be back in touch with you as quickly as possible.

Enter the Virtual Lobby

Hours of Operation

  • Monday & Thursday: 9:30 a.m. - 7:00 p.m.
  • Tuesday & Wednesday: 9:30 a.m. - 5:00 p.m.
  • Friday: 9:30 a.m. - 12:30 p.m.

Hours of Operation

  • Monday & Thursday: 9:30 a.m. - 7:00 p.m.
  • Tuesday & Wednesday: 9:30 a.m. - 5:00 p.m.
  • Friday: 9:30 a.m. to 12:30 p.m.


We are currently experiencing very high traffic by email, it may take longer than 2 business days to receive an answer via email.

For quicker answers, please try Virtual Lobby or Chat. 

Response Time: Advisors respond within two business days when the college is open.

Virtual Advising Services

  • Review and interpret Advisement Reports
  • Provide contact information for various college departments and staff
  • Give academic calendar information
  • Program place students and provide guidance on selecting a major
  • Provide information about registration and scheduling

Virtual Advising Does Not:

  • Enroll students who are on academic probation in classes. You must contact your Academic Success counselor or attend a PASS group session. Additional information is located at Academic Success Counseling
  • Receive academic suspension and dismissal appeals. Please see Academic Standing policy and go to Academic Success Counseling for information.
  • Verify receipt of transcripts or forms by campus offices
  • Process Financial Aid
  • Verify receipt of Financial Aid documents
  • Provide specialized counseling for students seeking accommodation for disabilities, transfer students or students requiring referral to mental health counseling resources.
  • Assist current high school dual enrollment students with course enrollment

A NOVA Student ID number is required for most services.

Who is My Academic Advisor?

Advising provides tools, information and resources to students as they pursue their education at NOVA.

Once you have chosen a degree program and you have been advised by a counselor for your first semester, you can begin seeing an Academic Advisor. Your advisor will be a faculty member in your chosen program of study.

Find Your Assigned Advisor

Career Finder