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Virtual Advising

Who is My Academic Advisor?

Advising provides tools, information and resources to students as they pursue their education at NOVA.

Once you have chosen a degree program and you have been advised by a counselor for your first semester, you can begin seeing an Academic Advisor. Your advisor will be a faculty member in your chosen program of study.

Find Your Assigned Advisor

A New Student’s Guide to Getting Started at NOVA

What: Virtual Advising is online academic advising available to prospective and current NOVA students through email and chat.

Due to high volume, wait times may be longer than usual. Please look at the Frequently Asked Questions while you wait. 

    • Monday through Thursday, 10:00 a.m. - 8:00 p.m. 
    • Friday, 10:00 a.m. - 3:00 p.m.
FAQ's New students: Start Strong

(Email us with your questions; we will answer them within 24 business hours.)

Notes: A NOVA Student ID number is required for most services. Some services may require follow-up via email or in-person referral to a campus.
Services Provided

Services Virtual Advising counselors can provide:

  • Review and interpret Advisement Reports
  • Provide contact information for various college departments and staff
  • Give academic calendar information
  • Program place students and provide guidance on selecting a major
  • Provide information about registration and scheduling
Services Not Provided

Services Virtual Advising counselors cannot provide:

  • Enroll probation students in classes via Chat; you must see your probation counselor on campus
  • Verify receipt of transcripts or forms by campus offices
  • Process Financial Aid
  • Verify receipt of Financial Aid documents
  • Provide specialized counseling for visiting students, students with disabilities, transfer students or students requiring mental health counseling
  • Assist current high school dual enrollment students with course enrollment