Virtual Advising
Virtual Advising allows students to speak one-on-one with a professional advisor to explore academic options and opportunities.
Virtual Advising
Hours of Operation
| Day | Hours |
|---|---|
| Monday | 9:00 a.m. to 7:00 p.m. |
| Tuesday – Thursday | 9:00 a.m. to 5:00 p.m. |
| Friday | 9:00 a.m. to 12:30 p.m. by appointment |
Live Chat
Select the "Live Chat Online" button below to get real-time help, useful links, and personalized academic advising from NOVA Academic Advisors for course selection and degree planning. You can even save the chat transcript to refer to later. Enter your seven-digit student ID number when you log in for faster service.
The Virtual Lobby
Select the "Enter the Virtual Lobby" button below each time you want to join for academic advising assistance. When it’s your turn, you’ll receive a text or phone call with instructions to either call in or join via Zoom.
New to NOVA? We recommend using Zoom with your camera on for your first session — it’s the best way to plan your courses and get to know your advisor.
Returning or visiting student? If you just have a quick question, feel free to choose Zoom or phone — whatever works best for you!
Current High School Student? Dual Enrollment lets eligible high school students take college courses before graduating. It’s a great way to get a head start on your college goals-while still in high school! Important: Dual Enrollment registration process and eligibility can be found here. Enrollment steps will differ depending on the location you would like to take the course.
Have general Dual Enrollment questions? Join us in the Virtual Lobby: Weekdays: 2 PM – 4 PM & Monday Evenings: 5 PM – 7 PM
Select the "Enter the Virtual Lobby" button below each time you want to join for academic advising assistance. When it’s your turn, you’ll receive a text or phone call with instructions to either call in or join via Zoom. Academic advising is available during all lobby hours. Select services: Dual enrollment, Student Records, and Career Services are only available during the hours listed below.
Got questions about student records? If you need help with things like in-state tuition, changing your name, or other student record issues, join the Virtual Lobby on Monday evenings from 5 PM to 7 PM. Friendly staff from Student Records will be there to assist you!
Need help planning your Career? NOVA’s Career Services Team is in the Virtual Lobby on Monday evenings from 5PM-7PM. Services include information and referrals regarding career assessments, occupational information, salary trends, goal setting, planning, and employment resources.
We've gathered answers to the most common questions below.
View Frequently Asked Questions
Didn't find the answer to your question?
Virtual Advising Services
- Review and interpret Advisement Reports
- Provide contact information for various college departments and staff
- Give academic calendar information
- Program places students and provides guidance on selecting a major
- Provide information about registration and scheduling
Virtual Advising Does Not:
- Enroll students who are on academic probation in classes. You must contact your Academic Success counselor or attend a PASS group session. Additional information is located at Academic Success Counseling.
- Receive academic suspension and dismissal appeals. Please see Academic Standing policy and go to Academic Success Counseling for information.
- Verify receipt of transcripts or forms by campus offices
- Process Financial Aid or Verify receipt of financial aid documents - please call 855-323-3199 for assistance
- Verify payments or payment plans. Please contact the business office for assistance 703-323-3122
- Provide specialized counseling for students seeking accommodation for disabilities
A NOVA Student ID number is required for most services.