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Virtual Advising

Academic advising is important at NOVA. Academic advising helps you to plan a program that will meet your educational objectives. If you cannot come to campus to meet with your advisor, Online Virtual Advising is available to you.

What: Virtual Advising is online academic advising available to prospective and current NOVA students through email and chat.
When:

Due to high volume, wait times may be longer than usual. Please look at the Frequently Asked Questions while you wait. 

    • Monday through Thursday, 10:00 a.m. - 8:00 p.m. 
    • Friday, 10:00 a.m. - 3:00 p.m.
    • Saturday, 10:00 a.m. - 2:00 p.m.
FAQ's Check out some of our Frequently Asked Questions 
How:

AcademicAdvising@nvcc.edu
(Email us with your questions; we will answer them within 24 business hours.)

Notes: A NOVA Student ID number is required for most services. Some services may require follow-up via email or in-person referral to a campus.
Services Provided

Services Virtual Advising counselors can provide:

  • Review and interpret Advisement Reports
  • Provide contact information for various college departments and staff
  • Give academic calendar information
  • Program place students and provide guidance on selecting a major
  • Provide information about registration and scheduling
Services Not Provided

Services Virtual Advising counselors cannot provide:

  • Authorize course substitutions
  • Enroll probation students in classes via Chat; you must see your probation counselor on campus
  • SAP (Satisfactory Academic Progress) appeals; you must complete and submit Form 125-323
  • Interpret course equivalencies from other schools
  • Provide detailed information about which courses will transfer to four-year institutions
  • Provide extensive semester-by-semester planning or counseling
  • Verify receipt of transcripts or forms by campus offices
  • Process Financial Aid
  • Verify receipt of Financial Aid documents
  • Provide specialized counseling for visiting students, students with disabilities, transfer students or students requiring mental health counseling
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