Virtual Advising

The Virtual Lobby

Select the "Enter the Virtual Lobby" button below each time you want to join for academic advising assistance. When it’s your turn, you’ll receive a text or phone call with instructions to either call in or join via Zoom.

New to NOVA? We recommend using Zoom with your camera on for your first session — it’s the best way to plan your courses and get to know your advisor.

Returning or visiting student? If you just have a quick question, feel free to choose Zoom or phone — whatever works best for you!

Enter the Virtual Lobby

Live Chat

Select the "Live Chat Online" button below to get real-time help, useful links, and personalized academic advising from NOVA Academic Advisors for course selection and degree planning. You can even save the chat transcript to refer to later. Enter your seven-digit student ID number when you log in for faster service.

Virtual Advising Services

• Review and interpret Advisement Reports
• Provide contact information for various college departments and staff
• Give academic calendar information
• Program places students and provides guidance on selecting a major
• Provide information about registration and scheduling

Virtual Advising Does Not:

• Enroll students who are on academic probation in classes. You must contact your Academic Success counselor or attend a PASS group session. Additional information is located at Academic Success Counseling.
• Receive academic suspension and dismissal appeals. Please see Academic Standing policy and go to Academic Success Counseling for information.
• Verify receipt of transcripts or forms by campus offices
• Process Financial Aid
• Verify receipt of Financial Aid documents
• Provide specialized counseling for students seeking accommodation for disabilities
• Assist current high school dual enrollment students with course enrollment

A NOVA Student ID number is required for most services.