Frequently Asked Questions

Frequently Asked Questions

How much does a NOVACard cost?

NOVACard is FREE to all NOVA students, faculty and staff. There is only a fee if your NOVACard is lost or stolen.

What do I need to do to get a NOVACard?

After you have registered for your courses, you must then present a valid photo ID (examples: driver's license, government-issued Identification card, passport, military ID, etc.) and proof of registration to be issued an NOVACard.

Where can I get my NOVACard?

You can get a NOVACard from any NOVACard office on any NOVA campus. You can upload your own photo before going to a NOVACard office for quicker service. To upload your photo go to NOVACard's online services GET and register and upload your photo.

How do I add money to my NOVACard?

There are several ways to add funds to your NOVACard:

  • At any deposit machine on any NOVA campus.
  • At any NOVACard office on any campus.
  • Using NOVACard's online service, GET or use online services mobile app GET.

Where can I download the GET app?

The GET app is available from the Apple App store or the Google Play store.

How can I manage my ACE$ Account?

You can manage your account using NOVACard's online service GET. See deposits and purchases and add funds. Go to or download the GET app on your mobile device and sign up.

Does my NOVACard expire?

Your NOVACard expires once you are no longer a registered student at NOVA. If you are not registered your NOVACard will become inactive and will automatically become active once you become a registered student. Faculty and staff NOVACards do not expire as long as you are currently employed at NOVA.

How much does a replacement card cost?

A replacement card cost is $15 for students and faculty/staff. Remember, only currently enrolled students and current employees may request a replacement NOVACard.