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Payment Plan

Start planning now for a more affordable payment option with our payment plan.

The payment plan has changed and it's so much better.

NOVA students asked for lower down payments, a longer time to pay, and more options. Here they are!

Now you have many more options to pay your tuition with NOVA's Payment Plan. You can choose Semi-Monthly or Monthly payments. We have lowered the down payments for many plans and have given you longer to pay. The payments are smaller and more manageable because they are spread over the whole semester. This will help to make paying your tuition easier and more manageable.

The process for signing up for the Payment Plan has not changed. Follow the easy instructions in the "How to Enroll in the NOVA Payment Plan" section below the Payment Plan Options. You can only sign up for one plan, so carefully consider what plan will work best for you. All of the Plans are available until the date listed in the "Enroll Online in a Payment Plan Prior to or on:" column.

Spring 2021 Payment Plan Options Opens on 10/26/2020

Payments plan dates should be in the middle.

Semi-Monthly Payments Schedule
Number Year Term Plan Deposit Payment Dates Plan open Date Last Date to Enroll for Semester
1 2021 Spring Deposit + 10 payments 10% Dec 3-Apr 18 10/26/2020 11/18/2020
2 2021 Spring Deposit + 8 Payments 20% Jan 3-April 18 10/26/2020 12/18/2020
3 2021 Spring Deposit + 6 Payments 40% Feb 3- April 18 10/26/2020 1/18/2021
4 2021 Spring Deposit + 4 Payments 50% March 3- April 18 10/26/2020 2/18/2021
5 2021 Spring Deposit + 2 Payments 50% April 3-April 18 10/26/2020 3/18/2021
Monthly Payments Schedule
Number Year Term Plan Deposit Payment Dates Plan open Date Last Date to Enroll for Semester
6 2021 Spring Deposit + 5 Payments 10% Dec 18-April 18 10/26/2020 11/18/2020
7 2021 Spring Deposit + 4 Payments 20% Jan 18-April 18 10/26/2020 12/18/2020
8 2021 Spring Deposit + 3 Payments 30% Feb 18-April 18 10/26/2020 1/18/2021
9 2021 Spring Deposit + 2 Payments 40% March 18-April 18 10/26/2020 2/18/2021
10 2021 Spring Deposit + 1 Payment 50% April 18 10/26/2020 3/18/2021
  • Increases or decreases should automatically change your payment plan budget amount. This should include dropped or added classes, financial aid based on enrollments and any other method of payment that is posted in your student by 6:00p.m. (EST).
  • Increases will only apply 10 or more calendar days before the next scheduled payment. If it is less than 10 days, it will be your scheduled the next payment due date amount.
  • Decreases will adjust up to 2 calendars before the next scheduled payment. If it is less than 2 days, it will be scheduled to the next payment due date. Decreases will be applied to the past due payment plan amount first and the eligible payments scheduled.
  • Nelnet will charge a $30.00 non-refundable fee each time your payment is returned by your Financial Institution for any reason (i.e. non-sufficient funds, closed bank or credit card account, incorrect bank account number, stop payment).

With all of these new payment plan options, you need to make the scheduled payments. If you fail to make a scheduled payment, your plan will be canceled.

How to Enroll in the NOVA Payment Plan

  1. Go to www.nvcc.edu and log on to MyNOVA.
  2. Select VCCS SIS> Self Service> Student Center.
  3. Select Apply Payment Plan (under finances; my account)
  4. Select Apply Payment Plan (located next to Total Due) to access the Payment Plan site at afford.com.
  5. Select a Payment Plan option and billing preference.
  6. Create an account at Nelnet Campus Commerce, accept terms and conditions, and sign up for automatic semi-monthly or monthly payments.
  7. Pay the enrollment fee and deposit. You MUST pay the enrollment fee and deposit in order to activate your payment plan. Once the plan is active the classes you are enrolled in will be protected from being dropped.

Payment Methods

  • Automatic Bank Payment (ACH)
  • Credit Card/debit card – Discover, MasterCard, American Express, VISA

If a credit card or debit card is used, a service fee of 2.7% will be added to each transaction.

Cost to Participate

$35 or $30 (Spring 2021) enrollment fee per agreement. There is a non-refundable returned payment fee.

Important Information about the New Payment Plan Options

At the time of enrollment into a payment plan, you will be required to pay the enrollment fee and a deposit. The dates your scheduled payments will be charged to your bank account or your credit/debit card will be based on what plan you choose and when you enroll in the Payment Plan.

The monthly payment date is different than the prior payment plan offered. If your enrollment into a plan is prior to or on the 3rd of the month, your next scheduled payment will be on the 3rd of the next month. If you enroll in a plan after the 3rd but on or before the 18th, your next scheduled payment will be on the 18th of the following month. At the time of your enrollment into a plan, you will be required to pay an enrollment fee and a deposit.

Additional Plan Information

It is the responsibility of each student enrolled in a payment plan to make sure their payment plan covers the amount needed to pay their SIS account balance net of any financial aid or other payments. If the payment plan does not cover the SIS balance, the student should pay the difference not covered by the payment plan or drop from the class(es) by the census date for each class not covered by your payment plan to prevent a debt from being created.

If a payment is returned, there is a $30.00 return fee charged by Nelnet Campus Commerce.

Nelnet will make 2 attempts to collect a scheduled payment. If the second attempt fails, the agreement will be terminated.

Students or payers may be notified by Nelnet of returned/missed payments. It is the student’s responsibility to ensure all payments are current to avoid cancellation of their payment plan.

If your payment plan is canceled for a failed deposit amount, you will be required to re-enroll as long as the payment plan enrollment period is still open. A new enrollment fee and another down payment will be required. If your plan is canceled for a failed deposit amount and the payment plan enrollment period is closed, you are responsible to pay NOVA directly, online, or in-person the difference between the amount collected by the payment plan and your SIS tuition balance. If payment is not made or you do not drop enough of your classes to get your SIS balance at or below the amount paid through the payment plan prior to the census date, you may have a debt with the College.

Keep all deadlines in mind when planning for your tuition expenses.

All payment plan participants are reminded to closely monitor your payment plan account, your college enrollment, and your college e-mail for a notification from Nelnet Campus Commerce or NOVA. Deadlines for canceling a plan account, making changes that effect of the next payment, and other important dates and deadlines CANNOT be adjusted or changed.

For any questions about setting up your payment plan account, students or payers should call Nelnet Campus Commerce at 800.337.0291.

For more information, please contact the NOVA Payment Plan Information Line at 703.450.2562 or email NOVApaymentplan@nvcc.edu.

Enrolling in the Payment Plan

 

I am trying to enroll in the Nelnet payment plan, but it will not let me set up. What is the problem?

  • Any holds that prevent you from adding classes on your NOVA student account must be resolved before enrolling for the semester.
  • You must be enrolled in classes before you can enroll in the payment plan.
  • Your tuition amount cannot exceed the fifteen (15) credit out of state rate for the current semester.
  • Enrollment must be completed using a computer. Smartphones cannot be used.
  • Use Firefox or Internet Explorer browsers only.
  • Turn off your pop up blocker.
  • You must pay the required down payment amount and enrollment fee to activate the payment plan.

 

Add/Drop Classes Adjustment

  1. I am adding a class, do I need to go back online and complete another agreement?
    No. If you add a class you should call the Nelnet Campus Commerce Information Line at 800.337.0291 or the NOVA Payment Plan Information Line at 703.450.2562 to inform them that you have added/dropped a class and need to have your agreement adjusted. You can also view your Payment Plan account online to see if it has been adjusted.
  2. I dropped all my classes and already paid a down payment. When do I get my money back, and when will my agreement be terminated?
    If there is a credit balance on the student's account in SIS and there are no holds preventing a refund from processing, a refund will be issued by the College approximately 30 days from the date the payment was posted to the student's account. It is your responsibility to contact Nelnet or the College to verify that your classes are dropped and request termination of the agreement. The enrollment fee collected by Nelnet Campus Commerce is non-refundable.

Changes to the NOVA Payment Plan Agreement 

  1. How far in advance do I have to notify the College of a need to adjust my plan to impact the next payment?
    Students or payers can call Nelnet Campus Commerce directly eleven business days before the next scheduled payment due date to request a payment adjustment based on an increase to course enrollment. To request a payment adjustment based on a decrease to course enrollment/tuition decrease, the students or payers can call Nelnet Campus Commerce directly three business days prior to the next scheduled payment due date. All changes require a day for NOVA’s approval and two (decreases) or ten (increases) business days, as required by Nelnet Campus Commerce, for processing. Changes or cancellations can only be made to future uncollected monthly installments and not to initial down payments.
  2. I have changed my bank account and address. What should I do?
    You need to call Nelnet Campus Commerce directly at 800.337.0291 to advise them of any changes (i.e., bank account, address, email address, or phone number). You can also make changes by logging into your payment plan account.
  3. I need to change my payment date. Can you help me?
    Payment dates are strictly on the 3rd or 18th of the month unless the 3rd or 18th falls on a weekend or holiday. If the 3rd or 18th should fall on a weekend or holiday, your payment will be attempted the following business day.
  4. Is there a way for me to review my agreement online to make sure the proper adjustment has been made?
    Yes, by going to nvcc.afford.com and logging in to your payment plan account.

Credit Card Payments

  1. What credit cards are accepted by the Payment Plan?
    American Express, Discover, MasterCard, and Visa are accepted
  2. Will I have to pay an additional fee if I use a credit card or debit card versus a checking account?
     Yes. Nelnet Campus Commerce charges a service fee (in addition to the enrollment fee and down payment fee) for credit/debit card payments.
  3. How much is this fee?
    The amount of the fee varies based upon the amount of the payment agreement. If a credit card or debit card is used, a service fee of 2.5% will be added to each transaction.

Down Payment

  1. How soon is my down payment due?
    Your down payment and enrollment fee, as stated in the brochure and on the Payment Plan agreement, is due immediately. Until the down payment and enrollment fees are paid, your payment plan is not active, and your classes are not protected. Please be sure the funds are available in your bank or credit card account when you enroll in the NOVA Payment Plan.
  2. I registered for the Payment Plan but decided to pay the College in full. Can I stop my down payment?
    No. The down payment and the enrollment fee are processed immediately, NOVA and Nelnet Campus Commerce cannot stop the attempt to charge the account provided on the agreement. Once you have paid the remaining balance to the College in full, you can call the NOVA Payment Plan Information Line 703.450.2562 to request a cancellation of the agreement.
  3. I didn't realize I was short of funds in my bank account, and there will not be enough money in my account for the down payment. What will happen?
    If your down payment should return due to insufficient funds, stop payment, or incorrect bank account information, your agreement will be canceled. If an email address is provided on the agreement, you will receive notification from Nelnet Campus Commerce. You may enroll in a new payment plan as long as there is still a payment plan option available for the semester.

Enrollment and Enrollment Fee

  1. Is it safe to enroll online?
    Yes. Nelnet Campus Commerce ensures that all information is kept confidential by encrypting all data using the latest in technology.
  2. Is there a dollar amount limit to enroll in the Nelnet Campus Commerce Payment Plan? 
    Yes, the dollar amount limit for activating the payment plan is equal to the current out of state tuition rate for 15 credit hours. If you are enrolled in classes that exceed that amount, you must first pay that difference to NOVA before you can enroll in the payment plan.
  3. When does my enrollment fee come out of my checking account or get charged to my credit card?
    The enrollment fee is automatically deducted at the same time the down payment is charged. Please make sure that you have enough funds to cover both the down payment and the enrollment fee.

Financial Aid Adjustments

  1. My Financial Aid has come in; will Nelnet Campus Commerce adjust my Payment Plan?
     No. You will need to call the Nelnet Campus Commerce Information Line 1.800.337.0291 or the NOVA Payment Plan Information Line at 703.450.2562 and notify them of the financial aid you received. Nelnet Campus Commerce does not receive notification of your financial aid award. It is your responsibility to confirm this information with the College.
  2. I overpaid on my NOVA Payment Plan. When will Nelnet Campus Commerce send my refund?
    If there is a credit balance on the student's account in SIS and there are no holds preventing a refund from processing, a refund will be issued by the College approximately 30 days from the date the payment was posted to the student's account. It is your responsibility to contact Nelnet or the College to verify that your classes are dropped and request termination of the agreement. The enrollment fee collected by Nelnet Campus Commerce is non-refundable.

Missed Payment

  1. I didn't have enough money in my account for the monthly payment, what will happen?
    You will receive notification by email from Nelnet Campus Commerce. Nelnet Campus Commerce will cancel the agreement if there are any missed payments. If you have received notification from your bank or credit card company that a payment has failed, you can log in to your payment plan account and make an online payment, if your payment plan has not already been canceled. There will be a $30 service fee charged by Nelnet Campus Commerce to your account for each failed payment. If your payment plan is canceled, you can enroll in another payment plan option as long as one is still available. You will be required to pay another down payment and enrollment fee.
  2. Why was I dropped from the Nelnet Campus Commerce plan?
    You must be current on all payments and fees, or your payment plan will be canceled.

SIS Student Account Balance

  1. I signed up for the payment plan.  Why does my student account in SIS still show a balance?
    If you enrolled into a payment plan and are making the scheduled payments, your balance in SIS will decrease as NOVA receives the payments from Nelnet (the payment plan provider).  Your student account in SIS may also reflect the account as being past due.  You may disregard this statement as long as you are current in making your scheduled payment plan payments.

For more information on NOVA’s Payment Plan, contact the NOVA Payment Plan Information Line at 703.450.2562 or email NOVAPaymentPlan@nvcc.edu.

 

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