IT Technical Support

IT Professor at whiteboard

Make Technical Problem Solving a Career

Become a creative problem solver by studying IT technical support at NOVA. Use industry-leading platforms like Amazon Web Services (AWS) and prepare for five industry certifications.


IT Technical Support Career Studies Certificate

Launch or advance your career in technical support with NOVA’s Career Studies Certificate (CSC) in Information Systems Technology: IT Technical Support. You’ll gain the technical knowledge you need to help solve problems with technology and devices. You’ll also be prepared to take five professional certification exams, including the A+ Software, A+ Hardware, Network+, Security+ and AWS Certified Cloud Practitioner. If you want to earn your associate’s degree, all courses for the CSC can be applied to an Associate of Applied Science in Information Technology.

One Year
Alexandria, Loudoun, Manassas, Woodbridge
Curriculum Details

Why Study IT Technical Support at NOVA?

Skilled IT Technical Support Faculty

You’ll learn from information technology faculty who are experts in operating systems, cloud computing, programming languages, networking, software development and more.

Interactive IT Technical Support Courses

You’ll take classes that translate to on-the-job scenarios, building expertise in computer operating systems, hardware, network security, troubleshooting and more.

Affordable IT Technical Support Program

You’ll receive an affordable IT support education. You may even qualify for credit for prior learning (CPL) or NOVA scholarships to help offset the cost of your certificate.

Program Details

Information and Engineering Technologies Division

NOVA IET prepares students for high-demand careers in technology and engineering fields, offering industry-aligned programs and opportunities to earn industry-recognized credentials in Northern Virginia.

NOVA IET Newsletter

Stay in the loop with all the exciting STEM developments at NOVA by subscribing to The Interface, our monthly newsletter, featuring stories on Information and Engineering Technology programs and STEM Outreach through NOVA SySTEMic.


Northern Virginia Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award the information technology: IT technical support certificate.


By studying IT technical support at NOVA, you’ll develop the technical, problem-solving and communication skills you need to excel in IT support careers. You’ll be prepared to stand out for job opportunities such as desk specialist, desk technician, desktop support specialist and technical support specialist.

Credits and
Transfer Info

Credit for Prior Learning

Credit for prior learning (CPL) generally refers to the process of granting college credit for learning gained in nontraditional ways, including but not limited to: certifications, AP or IB exams, military training, or life experience.


Learn more about possible transfer opportunities associated with this program of study. Students interested in transferring should contact an advisor or counselor to further discuss their plans.

Your Next Steps to NOVA