The Information Center is the information hub for all NOVA campuses and centers. It serves as a point of contact for students, parents, staff, faculty and the community. In recognition of outstanding efficiency and effectiveness, the College Information Center has been designated a Certified Center of Excellence by Purdue University’s Center for Customer-Driven Quality.
The Information Center provides timely, accurate and educational information by telephone, Web-based communications (live chat & email) and print mail.
Phone support
Phone: 703.323.3000 or 877.408.2028
Hours of phone support
Phone support hours
| Day |
Hours |
| Monday to Thursday |
9 a.m.-3 p.m. |
| Friday |
9 a.m.-1 p.m. |
Online chat
Live online chat service is available during Information Center hours. Representatives respond in real time; the initial average response time is 30 seconds. Online chat provides customers with a quick and alternative way to communicate with the Information Center, without compromising the quality of service.
Extended hours of chat support
Extended online chat support hours
| Day |
Hours |
| Monday |
3-7 p.m. |
| Tuesday to Thursday |
3-5 p.m. |
| Friday |
1-3 p.m. |
Email
information@nvcc.edu
Mailing address
Northern Virginia Community College
4001 Wakefield Chapel Road
Annandale, VA 22003-3796
