The Information Center is the information hub for all NOVA campuses and centers. It serves as a point of contact for students, parents, staff, faculty and the community. In recognition of outstanding efficiency and effectiveness, the College Information Center has been designated a Certified Center of Excellence by Purdue University’s Center for Customer-Driven Quality.
The Information Center provides timely, accurate and educational information by telephone, Web-based communications (live chat & email) and print mail.
Holiday Hours of Operation
To meet the needs of our students, our core operational hours are as follows:
Monday: 9 a.m.–7 p.m.
Tuesday–Thursday: 9 a.m.–5 p.m.
Friday: 9 a.m.–12:30 p.m.
Campus information desks assist walk-in visitors from 12:30–5 p.m. and direct them to the appropriate staff as needed.
Phone Support
Phone: 703.323.3000 or 877.408.2028
Hours of Phone Support
Phone support hours for Aug 18–22, 2025
| Date |
Hours |
| Monday to Thursday |
9:00 a.m. – 3:00 p.m. |
| Friday |
9:00 a.m. – 1:00 p.m. |
Online Chat
Live online chat service is available during Information Center hours. Representatives respond in real time; the initial average response time is 30 seconds. Online chat provides customers with a quick and alternative way to communicate with the Information Center, without compromising the quality of service.
Extended Hours of Chat Support
Online chat hours for Aug 18–22, 2025
| Date |
Hours |
| Monday |
3:00 p.m. – 7:00 p.m. |
| Tuesday to Thursday |
3:00 p.m. – 5:00 p.m. |
| Friday |
1:00 p.m. – 3:00 p.m. |
Email:
information@nvcc.edu
Mailing Address
Northern Virginia Community College
4001 Wakefield Chapel Road
Annandale, VA 22003-3796
