Northern Virginia Community College
Northern Virginia Community College

College Information Center

Students at information kiosk

The Information Center is the information hub for all NOVA campuses and centers. It serves as a point of contact for students, parents, staff, faculty and the community. In recognition of outstanding efficiency and effectiveness, the College Information Center has been designated a Certified Center of Excellence by Purdue University’s Center for Customer-Driven Quality.

The Information Center provides timely, accurate and educational information by telephone, Web-based communications (live chat & email) and print mail.

Hours of Operation

In order to best meet the needs of our students to prepare for the start of the fall 2026 semester, Student Services will operate under the following hours for the month of August 2026:

  • August 3 - 14: (Core Operational Hours)
    • Monday, 9:00am – 7:00pm
    • Tuesday – Thursday, 9:00am – 5:00pm
    • Friday, 9:00am – 12:30pm
      • Campus Information Desks will assist walk-in visitors from 12:30pm – 5:00pm and direct them to the appropriate staff as needed.
         
  • Week of August 17 - 21: (Week before classes begin, extended hours)
    Note: Monday, August 17 (beginning at 12:00pm following convocation)
    • Monday, 12:00pm – 7:00pm
    • Tuesday – Thursday, 9:00am – 7:00pm
    • Friday, 9:00am – 5:00pm
       
  • Week of August 24 - 28: (First week of classes)
    Classes Begin: Monday, August 24, 2026 (15-week and First 7-week class; reference Fall 2026 Academic Calendar)
    • Monday – Thursday, 9:00am – 7:00pm
    • Friday, 9:00am – 5:00pm
       
  • Week of August 31 – September 4: (Return to Core Operational Hours)
    • Monday, 9:00am – 7:00pm
    • Tuesday – Thursday, 9:00am – 5:00pm
    • Friday, 9:00am – 12:30pm
      • Campus Information Desks will assist walk-in visitors from 12:30pm – 5:00pm and direct them to the appropriate staff as needed.

Contact Us

Phone support

Phone: 703.323.3000 or 877.408.2028

Hours of phone support

Day Hours
Monday to Thursday 9 a.m.-3 p.m.
Friday 9 a.m.-1 p.m.

Online chat

Live online chat service is available during Information Center hours. Representatives respond in real time; the initial average response time is 30 seconds. Online chat provides customers with a quick and alternative way to communicate with the Information Center, without compromising the quality of service.

Extended hours of chat support

Day Hours
Monday 3-7 p.m.
Tuesday to Thursday 3-5 p.m.
Friday 1-3 p.m.

Email

information@nvcc.edu

Mailing address

Northern Virginia Community College
4001 Wakefield Chapel Road
Annandale, VA 22003-3796

Getting Started

Study Options

Cost

Parking

SIS: Student Information System

Graduation and Beyond