PSY 120 - Human Relations (3 CR.)

Course Description

Introduces the theory and practice of effective human relations. Increases understanding of self and others and interpersonal skills needed to be a competent and cooperative communicator. Lecture 3 hours per week.

General Course Purpose

This course is designed to acquaint the student with the principles involved in the development of human personality and to develop a basic understanding of human relationships. Emphasis will be on the application of newly acquired knowledge to the psychology of everyday life. It is a one semester course designed mostly for the student in the occupational programs, although it is beneficial for anyone interested in this application of psychological principles. 

Course Prerequisites/Corequisites

None.

Course Objectives

  • Define human relations, its current challenges, and the historical implications of changing labor laws
  • Describe how self-esteem and prior attitude formation impact human relations
  • Recognize the difference between personal and organizational values and how complimentary or misaligned values will impact a person’s attitude toward their job
  • List different theories of motivation and how each can be used to increase and maintain productivity in the workplace
  • Explain the processes and outcomes of communication and miscommunication within groups, teams, and leadership
  • Explain the nature of conflict and apply appropriate mechanisms for dealing with it as it arises in all areas of life
  • Describe adaptive methods to cope with personal and organizational change
  • Apply knowledge obtained throughout the course to solving of “real world” cases in the class setting

Major Topics to Be Included

  • General psychological issues in understanding human nature
  • Methods of adjustment and adaptation to one’s environs
  • Communication and interaction among peers, subordinates, and superiors
  • Application of psychological principles to industry
  • Social and cultural perspectives in psychology
  • Optional topics
  • How to tap into and effectively use creativity in the workplace
  • The internal and external customer in an organization
  • Revised 8/2023