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FAQ - Parking Services

Virtual Permits

No more forgetting to hang your permit, no more waiting for your permit in the mail, and no replacement fees to pay. Effective Spring 2021 Parking Services will start using virtual permits for Students, Part-Time Employees, and Contractors.

Learn about Virtual Permits.

Parking Information

  1. Where can I park on campus?
  2. How much does parking cost at NOVA?
  3. How can I purchase a NOVA parking permit?
  4. I have a disabled parking placard. Where can I park on campus?
  5. What are my parking options at NOVA as a visitor?
  6. How can I appeal or pay for a parking violation?
  7. Why do I have to pay to park at NOVA?
  8. Where can I get more information about Parking Services at NOVA?
  9. What do I need to do if I drive a different vehicle to campus?
  10. I ordered a permit online, but I never received it. What should I do?
  11. The vehicle my permit is registered to was in an accident/traded in at a dealership. How do I get a new one?
  12. I dropped my class/my class was canceled by the College. How do I get a refund for my parking permit?
  13. I am a new faculty/staff/P-14 employee. How do I order my permit?
  14. When are parking permits sold and how long are they valid?
  15. Can I leave my vehicle overnight at a campus?
  16. I drive more than one vehicle to campus regularly. What are my parking options?
  17. Where do I put the permit on my vehicle?
  18. When do you enforce parking?
  19. Is there free parking on campus?
  20. I am a senior citizen. Do I have to pay for parking?
  21. Do I have to be a student to purchase a parking permit?
  22. I have a valid parking permit/hangtag for this semester. Can I park at an hourly space?
  23. What are my options if my parking permit is lost or stolen?

Where can I park on campus?

Campus parking designations are determined by the type of permit you have. Student parking is in "B" permit lots and Faculty/Staff parking is in "A" permit lots. Non-permit holders and visitors must use NOVA meters, Passport Mobile Pay in ‘B’ Lots, or hourly rate garages if parking on campus prior to 3:45 p.m. on weekdays.

How much does parking cost at NOVA?

Parking permits cost $80 online at www.nvcc.edu/parking, or $90 if you purchase a permit in person at one of our Campus Parking Services locations. Visitor parking is $2 an hour.

How can I purchase a NOVA parking permit?

Students may purchase their parking permits online at www.nvcc.edu/parking or at any NOVA Campus Parking Services location.

I have a disabled parking placard. Where can I park on campus?

Vehicles with valid, DMV issued plates or placards may park in any permit space located in an "A" or "B" lot or any designated handicap parking space on campus.

What are my parking options at NOVA as a visitor?

Depending on the campus, visitors may park at a metered space or in the visitor's garage for an hourly rate of $2. Visitors may also utilize NOVA’s hourly mobile pay option through Passport Mobile Pay to park in any ‘B’ Lot prior to 3:45 p.m. on weekdays.

How can I appeal or pay for a parking violation?

Customers may appeal and/or pay for a parking violation either online at www.nvcc.edu/parking or in person at any of the Campus Parking Services locations. Appeals must be submitted within 15 calendar days after issuance of the citation.

Why do I have to pay to park at NOVA?

NOVA must generate revenue through parking permits and fees to create, maintain and manage parking lots and facilities. Virginia policy requires that parking services operate as an auxiliary enterprise; therefore, State funds cannot be used to construct, maintain or operate parking lots or garages.

Where can I get more information about Parking Services at NOVA?

You can contact NOVA Parking Customer Support at 703.323.3123 or parking@nvcc.edu. Additional information for Parking Services can be found on our website www.nvcc.edu/parking. All six campuses also have a Parking Services office with knowledgeable staff who can assist you.

What do I need to do if I drive a different vehicle to campus?

For Full-Time Faculty/Staff - If you are driving a different vehicle that’s not registered to your permit, please visit your nearest Campus Parking Services office to request a temporary pass to put on your vehicle.

For Students and Part-Time Employees - You can add and remove vehicles to your parking permit online. If you are using a new vehicle temporarily, please ensure the vehicle is linked to the permit through your parking account by visiting the Parking Portal.

I ordered a permit online, but I never received it. What should I do?

For Faculty/Staff - Please visit your nearest NOVA Campus Parking Services office to complete a Permit Replacement Request form if you have not received your permit within two weeks.

For Students and Part-Time Employees - Parking permits will now be virtual so you will not be provided a physical permit. Instead, your license plate is your permit. Once you have purchased a permit online or in person and registered your license plate, you immediately have privileges.

The vehicle my permit was registered to was in an accident/traded in at a dealership. How do I get a new one?

Physical parking permits may be exchanged at no cost if you are able to return the original permit or documentation (bill of sale, total loss report) as to why the permit is unrecoverable to one of our Campus Parking Services offices. For Virtual Permits, the new vehicle information will need to be added to your permit either online or at a Campus Parking Services office. Once the vehicle information is added, all privileges are transferred.

I dropped my class/my class was canceled by the College. How do I get a refund for my parking permit?

Requests for student permit refunds must be received by a NOVA Campus Parking Services office within the published add/drop (census) date as listed in the Schedule of Classes. If a class was canceled, refund requests must be submitted to a Campus Parking Services office within three business days from the date the class was canceled.

I am a new faculty/staff/P-14 employee. How do I order my permit?

All full-time and adjunct faculty/staff are required to order their "A" permit online at www.nvcc.edu/parking. New P-14 hires should visit their Campus Parking Services office to receive parking accommodations.

When are parking permits sold and how long are they valid?

Permits are available for purchase by semester as follows: Fall - August 1; Spring - December 1; Summer - May 1. Student parking permits are valid through the semester they were purchased.

Can I leave my vehicle overnight at a campus?

NOVA does not permit overnight parking at any of its campuses. If your vehicle needs to be left overnight for College business or due to an emergency please complete the Overnight Parking form and email it to Policedispatch@nvcc.edu. If you don’t have a valid NOVA Parking Permit, you can send an email to parking@nvcc.edu to request an Overnight Parking Pass.

I drive more than one vehicle to campus regularly. What are my parking options?

Student and Faculty/Staff permits may be linked to up to three vehicles. Vehicles must be properly linked to your permit prior to parking on campus.

Where do I put the permit on my vehicle?

Faculty/staff permits must be displayed from the rearview mirror or on the dashboard with the front side fully visible showing the permit number.

When do you enforce parking?

Vehicles parked in student "B" permit lots must have a valid permit until 3:45 p.m. Monday through Friday. All other lots ('A' lots, reserves spaces, etc.) are enforced at all times.

Is there free parking on campus?

At the beginning of every semester, the College has a grace period for parking. Students may park in the "B" lots for free until enforcement begins. See campus signage or the Important Dates section on the Parking website home page for exact enforcement dates. Vehicles may park without a student permit after 3:45 p.m. Monday through Friday and anytime on weekends in student "B" lots only.

I am a senior citizen. Do I have to pay for parking?

Senior citizens who have enrolled through the Senior Citizen Tuition Waiver process may order a student parking permit online or at any Campus Parking Services office at no charge 48 hours after enrolling.

Do I have to be a student to purchase a parking permit?

Only current students are eligible to purchase "B" parking permits.

I have a valid parking permit/hangtag for this semester. Can I park at an hourly space?

Since there are a limited number of hourly parking spaces, individuals with a valid permit may not park in hourly parking lots. Vehicles with valid permits are subject to receiving a citation in hourly spaces.

What are my options if my parking permit is lost or stolen? (Faculty/Staff)

Missing or stolen permits must be reported to a Campus Parking Services office immediately. The permit holder may submit a Permit Replacement Request form for consideration of a replacement permit. Permits are replaced at the discretion of the Parking Services office and a fee may be charged for a replacement permit.

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