College Information Center

Students at information kiosk

The Information Center is the information hub for all NOVA campuses and centers. It serves as a point of contact for students, parents, staff, faculty and the community. In recognition of outstanding efficiency and effectiveness, the College Information Center has been designated a Certified Center of Excellence by Purdue University’s Center for Customer-Driven Quality.

The Information Center provides timely, accurate and educational information by telephone, Web-based communications (live chat & email) and print mail.

Holiday Hours of Operation

In order to best meet the needs of our students to prepare for the start of the spring 2026 semester, Student Services will operate under the following hours for the month of January 2026:

  • Week of January 5 - 9: (Core Operational Hours)
    • Monday, 9:00am – 7:00pm
    • Tuesday – Thursday, 9:00am – 5:00pm
    • Friday, 9:00am – 12:30pm
      • Campus Information Desks will assist walk-in visitors between the hours of 12:30pm – 5:00pm and direct them to the appropriate staff as needed.
         
  • Week of January 12 - 16: (Week before classes begin, adjusted hours)
    • Monday – Thursday, 9:00am – 7:00pm
    • Friday, 9:00am – 5:00pm
       
  • Week of January 19 - 23: (First week of classes)
    Classes Begin: Tuesday, January 20, 2026
    • Monday, College Closed (Martin Luther King Day)
    • Tuesday – Thursday, 9:00am – 7:00pm
    • Friday, 9:00am – 2:00pm
      • Campus Information Desks will assist walk-in visitors between the hours of
        2:00pm – 5:00pm and direct them to the appropriate staff as needed.
         
  • Week of January 26 - 30: (Return to Core Operational Hours)
    • Monday, 9:00am – 7:00pm
    • Tuesday – Thursday, 9:00am – 5:00pm
    • Friday, 9:00am – 12:30pm
      • Campus Information Desks will assist walk-in visitors between the hours of 12:30pm – 5:00pm and direct them to the appropriate staff as needed.

Contact Us

Phone Support

Phone: 703.323.3000 or 877.408.2028

Hours of Phone Support

Date Hours
Monday to Thursday 9:00 a.m. – 4:00 p.m.
Friday 9:00 a.m. – 1:00 p.m.

Online Chat

Live online chat service is available during Information Center hours. Representatives respond in real time; the initial average response time is 30 seconds. Online chat provides customers with a quick and alternative way to communicate with the Information Center, without compromising the quality of service.

Extended Hours of Chat Support

Date Hours
Monday 3:00 p.m. – 7:00 p.m.
Tuesday to Thursday 3:00 p.m. – 5:00 p.m.
Friday 1:00 p.m. – 3:00 p.m.

Email:

information@nvcc.edu

Mailing Address

Northern Virginia Community College
4001 Wakefield Chapel Road
Annandale, VA 22003-3796

Getting Started

Study Options

Cost

Parking

SIS: Student Information System

Graduation and Beyond