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Change/Reset Password

These instructions will help you change your password for NOVAConnect, Student Email and Canvas. The same username and password are used for all three services, so when you change the password for one, all three passwords will change.

 

  1. Click on the MyNOVA tab on the NOVA home page.
  2. Click on the Green MyNova button.
  3. Enter your Username and Password and click Log In.
  4. Click Account Details in the upper right of the window.
  5. Click the Change your Password button
  6. Enter a new password that meets the security standards found on the right side of the page:
    • At least one UPPERCASE letter
    • At least one lowercase letter
    • At least one number (0-9)
    • At least one special character (e.g.` ~ ! @ # $ % ^ & * ( ) _ + { } [ ] - \ / ? : ' ,)
  7. Press the OK button
  1. Click on the myNOVA tab on the NOVA home page.
  2. When the new page appears. Click on Forgot Password link.
  3. Enter your MyNova username.
  4. Press the OK Button.
  5. The system will prompt you to answer three of your security questions.
  6. Once each question is answered, press the OK button.
  7. You will be prompted to enter a new password, enter one that meets the security standards found on the right side of the page.
    • At least one UPPERCASE letter
    • At least one lowercase letter
    • At least one number (0-9)
    • At least one special character (e.g.` ~ ! @ # $ % ^ & * ( ) _ + { } [ ] - \ / ? : ' ,)
  8. Press the OK button.

Remember to Sign Out to ensure the security and privacy of your account information.

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