- How can I get a refund from a vending machine?
- How do I buy books if the bookstore is closed?
- If I have any catering related questions, whom should I contact?
- How do I add money to my NOVACard?
- Who do I contact to file a complaint about a dining service issue?
- Do you offer Kosher or Halal menu items?
- Do you have Gluten free options?
- I was overcharged for a food item at the café, how do I get a refund?
- Does the college offer a meal plan?
- Can the Café’s accommodate dietary restrictions?
- How can I give feedback about your campus services?
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How can I get a refund from a vending machine?
Please send an email at NOVACAS@nvcc.edu with a brief description of the vending issue. You will also need to include the vending machine number (located on a sticker on the front of all machines).
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How do I buy books if the bookstore is closed?
Customers can place bookstore orders online at www.nvcc.bncollege.com.
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If I have any catering related questions, whom should I contact?
Please send us an email at NOVACAS@nvcc.edu with your catering question.
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How do I add money to my NOVACard?
There are several ways to add funds to your NOVACard:
- At any deposit machine on any NOVA campus.
- At any NOVACard office on any campus.
- Using NOVACard's online service, GET or use online services mobile app GET
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Who do I contact to file a complaint about a dining service issue?
Please send us an email at NOVACAS@nvcc.edu with any questions or concerns regarding dining services.
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Do you offer Kosher or Halal menu items?
Yes, we offer Kosher and Halal menu options. www.eurocafeusa.com/menu/.
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Do you have Gluten free options?
Yes, we offer gluten free menu options. www.eurocafeusa.com/menu/.
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I was overcharged for a food item at the café, how do I get a refund?
The café will issue your refund directly from their POS system. Please visit the café, and they will assist you.
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Does the college offer a meal plan?
There are no meal plan options at this time.
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Can the Café’s accommodate dietary restrictions?
Yes. Please let the café know of any dietary needs as you place your order.
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How can I give feedback about your campus services?
Please send us an email at NOVACAS@nvcc.edu with any questions, comments, or concerns regarding auxiliary services.