You can now reset, unlock or change your NOVA network/email password without contacting the Help Desk using Microsoft's Self-Service Password Reset (SSPR). 

You must register to use the self-service password reset. 

Register Here

Reset Your Password

After you register, if you ever forget your password, you can reset it again yourself. You can also select Can't access your account? on the email login page to reset or unlock your account.

Reset Your Password

Additional Resources

• Learn how to register for SSPR
• Watch Training Video for Registration