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TimelyCare Telehealth Service

At NOVA, we care about your emotional and physical well-being, in addition to your academic success. We now offer TimelyCare - a new, free telehealth program for students that provides 24/7 access to virtual mental health care from anywhere in the U.S.

If you're feeling anxious, overwhelmed, or are struggling with other mental health issues, you can talk to a licensed provider during secure video visits from your smartphone, laptop, or desktop computer. Please look at the following FAQs to learn more about this new resource.

TimelyCare-Telehealth for Students

Frequently Asked Questions

Q. How can students access TimelyCare?
A. Students can access TimelyCare by logging into myNOVA or by registering at timelycare.com/vccs. You can then have visits from any web-enabled device – smartphone, laptop, or desktop.

Q. Who can use TimelyCare?
A. Any student at NOVA.

Q. What services are available?
A. There are four services available:

  • TalkNow: 24/7, on-demand access to a mental health professional to talk about anything at any time.
  • Scheduled Counseling: scheduled appointments to speak to a licensed counselor.
  • Health Coaching: access to a nutritional specialist to adopt healthier lifestyle behaviors including sleep issues, weight management and more
  • Group Sessions: weekly guided meditation and yoga group sessions, plus specialized discussions throughout the year.

Q. How much does a visit cost?
A. TimelyCare services are free to all NOVA students.

If you are struggling with mental health, emotional, or lifestyle issues, it’s easy to get started with TimelyCare today. It only takes a few moments to register.


Dual enrolled students are not eligible to access this service and students under the age of 18 require parental permission to access telehealth services.

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