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myPassword

How to Setup myPassword

IMPORTANT: You must set up this tool from your on-campus computer before you can use it to reset your password from home. If you have not already set up your Security Questions in Edit My Profile, you will need to complete the Setup myPassword Tool steps directly below.

1. Go to https://pwreset.nvcc.edu.

2. On the NOVA Self-Service Password Management page click on Edit My Profile. Enter your NVCC LAN user name and NVCC LAN Password. Click Logon.

Enter your lan username and password.

3. Choose two questions from the drop down menus and answer them. Create a third question of your own with your answer for a total of three answered questions. Click Update to finish.

Answer security questions to complete profile.

To Edit My Profile

1. Click on Edit my Profile.

2. Type your user name and actual password, select your domain and click
on logon.

3. Select your security questions and type the answers, also create a security
question and answer it.

4. Click on Return to Windows Logon now.

To Change my Password

1. Click on Change my Password.

2. Click on change my Password, type your user name and actual password,
select your domain and click on logon.

3. You can select Generate and click on “Generate Password” if you prefer the system to create your password, if you would like to enter your new password select Enter and type and retype your new password, then click on Change Password.

4. Click on Return to Windows Logon now.

To Reset my Password

1. To use the Reset My Password tool from home to reset your NVCC LAN Password, go to https://pwreset.nvcc.edu.

2. On the Self-Service Password Management page, click on Reset My Password. Enter your NVCC LAN User Name. Confirm Domain is NVCC. Click Logon.

3. You will be prompted to answer all three of the Security Questions you previously set up. Click Continue until you come to the Set your new password screen.

Answer all security questions.

4. At the Set your new password screen you will choose to either generate an automated, random password OR enter a password of your own.

Choose an Automated, Random Password

Click the radio button for Generate. Click on the Generate Password button. Your auto-generated Password will appear in the next field (ex. river53). Lastly, click on the Reset Password button. Wait 15 minutes before logging in with your new password.

Generate a password randomly.

Create Your Own Password

Click the radio button for Enter. Key the password of your choosing into the Password field. Enter that password again in the Confirm field. Lastly, click on the Reset Password button.

Password Criteria: Eight characters total including at least one capital letter and at least one number. Wait 15 minutes before logging in with your new password.

5. Once you have successfully completed the Reset myPassword process you will receive a message that Your Password has been Reset!

Things to Remember

  • You must set up the myPassword tool from your on-campus computer BEFORE you can use it to reset your password from home.
  • Wait at least 15 minutes after resetting your password before logging in.
  • Although there are sever variations that meet password reset criteria, you want to make sure that the password you choose will be processed effectively by our servers. Using the following guidelines will ensure that you will have a password that will be in compliance:
    • eight characters total
    • use at least one capital letter
    • use at least one number
To Unlock my Account

1. Click on Unlock my Account

2. Type your user name and select your domain, then click on Logon.

3. Answer the questions that you previously created, then click on Continue.

4. Click on Return to Windows Logon now.

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