NOVACONNECT TELEPHONE ENROLLMENT
Touchtone Telephone Enrollment is also available for students who
want to enroll, add, drop, and swap classes over the telephone.
However, you may encounter a busy signal the first couple of
days of enrollment due to heavy usage. Please don’t be
discouraged—call back. If possible, use the NovaConnect
Web option to enroll at http://www.nvcc.edu/novaconnect/. To
access NovaConnect Telephone, call 703-323-3770 or 703-330-3770
(from Prince William County). Listen carefully to the
Use the touchtone telephone “#” and “*” keys.
Although the system will allow you sufficient time to enter each
request, a long pause may disconnect your call. Have the necessary
enrollment information in front of you when you call. It is your
responsibility to withdraw from any classes that you do not plan
HOLD ON RECORDS (SERVICE INDICATORS)
If you have a Service Indicator (Hold) on your record, it will
prevent you from enrolling. The hold will show on the Welcome
page of NovaConnect Web. The message will indicate the office
that placed the hold. Please contact the office that placed the
hold or contact the College Call Center at 703-323-3000.
HAVING TROUBLE ENROLLING
If you are having trouble enrolling, call the IT Help Desk at 703-426-4141
or the College Call Center at 703-323-3000.
COUNSELING / BASIC ASSESSMENTS / PLACEMENT TESTS
You are urged to see an NVCC counselor or faculty advisor for appropriate
course selection before you enroll in classes. Basic skills assessment
testing in reading, writing, and math may be required. Some courses
require specific placement tests before you can enroll. Your
test results must be entered by the Testing Center before you
can enroll in the class. Please refer to the General
Information section of the Schedule of Classes or contact
the Student Services Center or Testing Center at any campus for
ENROLLMENT AND ADD/DROP/SWAP
For your reference, complete the Schedule Planning
Worksheet before calling to enroll. Retain the worksheet for
future reference or print out your schedule using NovaConnect.
If you are selecting both a lecture and a lab in
a course such as Biology, Chemistry, or English, be sure you
follow the instructions in the Schedule of Classes, if matching
lecture and lab sections are required.
If you change your schedule, you are advised to drop classes
before adding classes.
Be sure your courses do not conflict in time.
NovaConnect can be used to enroll in Honors courses. In some cases,
you can qualify by your test scores. For other courses, permission
must be given by the Honors faculty or Counseling Services Center.
PAYMENT AND REFUND
Credit Card (VISA, MasterCard, or American Express)
payments for all enrollments must be made using either the
NovaConnect Telephone or Web system. If you plan to pay with
check, cash, or money order, you must pay in person at a campus
Business Office by December 18. If your employer has authorized
the College to invoice for your tuition, you should take that
authorization to the campus Business Office after you have
enrolled, but before the tuition payment deadline. Students
who have received an official Financial Aid award letter from
the NVCC College Financial Aid Office may us that money to
If you enroll between November 16 and December 18,
payment for all classes is due by 5:00 p.m. on December 19.
If you enroll December 19 or later, payment for
all classes is due by the end of the next business day or your
classes may be dropped!
Use NovaConnect Web to print a copy of your account information.
Refund of tuition for dropped classes will be processed
in the usual manner. If you have paid your tuition fees by
credit card, refunds will be credited to your credit card account
only when you use the NovaConnect Web to process your refund.
All other refunds will be issued as checks payable to the student.
Credit card refunds will not be processed by the Business Offices.
In order to avoid financial responsibility, you must drop
a class if you decide not to attend.
STUDENT ADDRESS CHANGES
Use NovaConnect to update your address or use the information update
form available online at http://www.nvcc.edu/forms/pdf/125-026.pdf or at the campus Student Services Centers.
If you applied for admission or attended NVCC prior to the past
nine semesters (3 years), you must reapply before you can enroll
in classes. You can reapply online using NovaConnect.