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IT Help Desk

New myNOVA Password Protocols

Attention! New security measures have been implemented by VCCS. You are now required to set up 5 security questions for verification or be locked out of myNOVA when your password expires. If you have not done so already, please log in to myNOVA, select ‘Account Details’, and set up your security questions NOW!

IT Support

The IT Help Desk provides front-line technical support to all students, faculty and staff at NVCC.  We are advocates committed to resolving the technology issues affecting students and employees and providing detailed resolutions and general systems information.

Check out the NOVA IT Support Portal for news, outages, knowledge-base and self-help tools.

NOVA IT Support Portal

Security Awareness

The state of Virginia requires that all employees participate in IT security awareness training every year.

Moat Training


Important Links


Technology Policies

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