Home > IT Help Desk
The IT Help Desk provides first-level technical support to all faculty, staff and students of Northern Virginia Community College. We are committed to assisting the computer and telecommunication needs of all employees and students by providing detailed resolutions and general system information for common problems.
Phishing Scam: Mailbox Has Exceeded Storage Limit
Click here to view an email phishing scam that is currently targeting NVCC email addresses. It instructs you to enter your User ID and Password to receive an increase to your email storage limit.
VCCS Scheduled Outage: MY VCCS - 6/11/09, 12:01am - 2:00am
Beginning Thursday, June 11, 2009 at 12:01 AM, and ending Thursday, June 11, 2009 at 2:00 AM, VCCS will be performing scheduled service maintenance to MY VCCS (MyNova, NovaConnect). As a result, users will be unable to access Blackboard, Student Email, etc, via their single sign-on to MY VCCS during the 2 hour outage window. During the outage, users may be able to access Blackboard through the following link: http://learn.vccs.edu
Scheduled Outage: SIS Production 2/22/09
Beginning 12:15AM Sunday, February 22, 2009, ending at 10:30AM, Sunday, February 22, 2009, VCCS Engineers will be performing maintenance on the SIS Production environment. SIS Production will not be available during this 10 hour and 15 minute outage window.
VCCS Scheduled Outage: SIS (8.9)
Scheduled Outage: Blackboard 8 - Thur, 2/5/09
Beginning Thursday, February 5, 2009, at 12:00 AM and ending on Thursday, February 5, 2009 at 6:00 AM, VCCS will be performing maintenance and upgrades to Blackboard 8. Blackboard 8 will not be available to users during this 6-hour outage period.
VCCS Scheduled Outage: SIS (8.9) Production
Beginning 5:00 AM, Sunday, January 25, 2009 and ending 10:30 AM, Sunday, January 25, 2009, VCCS will be performing upgrades to SIS 8.9. As a result, users will be unable to access SIS 8.9 Production during this 5½ hour outage.
VCCS: AIS Scheduled Outage 9AM, 12/7/08 – 1PM, 12/7/08
On Sunday, December 7, 2008, VCCS will be performing maintenance to AIS Production beginning at 9:00 AM and ending 1:00 PM. AIS users will be unable to access AIS Production during this 4-hour outage window.
Monday - Friday: 8 a.m. to 9 p.m.
Saturday: 8 a.m. to 5 p.m.
Phone: 703.426.4141
FAX: 703.323.2319
Email: ithelpdesk@nvcc.edu