NVCC 1998-1999 Catalog
    Instructional Programs

CUSTOMER SERVICE
Career Studies Certificate LO  

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Purpose: The Customer Service Career Services Certificate is designed for persons who seek initial employment as a customer service representative. Students are prepared to be the primary contact between a company and its customers.

Credits
One Semester

   AST108Telephone Techniques I1
   AST117Keyboarding for Computer Usage I1
   ENG111College Composition I3
   IST110Microcomputer Software:
   Beginning Windows or
   AST140 Introduction to Windows1
   PSY100Applied Psychology3
   SPD110Introduction to Speech
   Communication3

Total Credits/Semester12

Total credits for the Customer Service Career Studies Certificate = 12.


Last revised: Saturday, Jun-25-2005 10:00
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