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Contact Multi-factor Authentication (MFA) is now mandatory. MFA requires you to provide two or more verification methods (such as a password) to access critical tools using your myNOVA (VCCS) account (i.e., Canvas, SIS, and Zoom).
There are two common methods for MFA using your mobile device: Push Notification and Text Notification.
Use the RapidIdentity mobile app for authentication.
If you do not have a mobile phone or smart phone that can receive text messages, please contact us at nvccmfa@nvcc.edu.
Use text messaging for authentication.
If you do not have a mobile phone or smart phone that can receive text messages, please contact us at nvccmfa@nvcc.edu.
Note: If you experience any issues following these steps or need additional support, please contact the IT Help Desk by email at ithelpdesk@nvcc.edu.