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Contact Student Readiness for Remote Instruction
Things You Must Know How to Do
Which of the following are you sure you know how to do so you can participate when your class is temporarily online?
Canvas
__Access Canvas Get to CANVAS through myNOVA on the college website. If you are not currently using CANVAS, see the tutorials at Canvas Student Resources There is also a mobile app.
__Submit an assignment online through CANVAS
See the tutorials at Canvas Student Resources
Access Email
__Use your official student email https://www.nvcc.edu/ithd/students/email/
Yes. You should be checking your student email and CANVAS daily.
Submit Paper Assignments
__Submit an assignment you have done on paper
Consider taking a picture of it with your phone or even a camera (if you still have one). There are also free apps for phones that let you use your camera to create a pdf of a paper document. You can attach the picture or pdf to an email or submit it through CANVAS.
Online Discussion with Canvas
__Participate in an online discussion
Most online discussions will be done through CANVAS. See the tutorials for participating in a CANVAS discussion at Canvas Student Resources Your instructor may give you instructions for using Zoom, or email, or another method for participating.
Live Class Session Using Zoom
__Use Zoom to participate in a live class session
Zoom is an online meeting tool that lets you join through your computer, phone, or both. There is even a mobile app. Students can even use it for group projects and help sessions. See the Quick Guide for more information.
Help from a Tutor
__Get tutoring help
If you need extra help with content in a course, or some general study help, online tutoring through Tutor.com is free and available 24x7 for most subjects. You get to Tutor.com through the link in your CANVAS course. For more information on how to chat with an online Drop-In Tutor, have writing reviewed in the Online Writing Center, or use other online tutoring Services visit Tutoring Services. There is also a mobile app. Campus Tutoring Centers may also offer online tutoring, check the NOVA Tutoring website.
Take a Test
__Take a test online
Your instructor will give you instructions on how to take your test or exam online. Depending on the course, you may need to use a special link in CANVAS to access the exam.
Library Resources
__Use the library when a campus is closed
The NOVA Library has an extensive collection of electronic library resources you can access from any location. There is also live help through Ask a Librarian available. Go to https://www.nvcc.edu/library/ for links, tutorials, and more help. Also consider using local public libraries that also have a large collection of electronic resources you can access remotely.
Contact Your Instructor
__Get help from your instructor
If your class is using CANVAS, you can use it to contact your instructor. Your instructor may also have online office hours. You can email your instructor (see the Directory on the website if you need the email address). You may want to suggest using Zoom if you need help where working a problem or viewing something together is needed. Zoom has a mobile app, too. See the Quick Guide for Zoom at https://online.nvcc.edu/trainingcatalog/doc/ZoomWebConferencingQuickGuide%20v4.pdf
Send Large Files
__Send a file too large for email
If you are using Canvas and your file is too large to submit, upload it to your Google Drive and submit from there. See https://community.canvaslms.com/docs/DOC-10472-4212344077 for help. However, if you are using email and the attachment is too large, use NOVA’s myDrive. See https://online.nvcc.edu/it/ftp/Introduction-to-mydrive.pdf for instructions and help. If there is not enough storage in CANVAS, use Google Docs to store it. It is easy to pull from Google Docs into CANVAS. See https://www.nvcc.edu/ithd/apps/index.htmlfor information on Google Tools, and https://www.nvcc.edu/Canvas/ for help with CANVAS.
Google Docs and Tools
__Access Google Docs and Google Tools
You have access to Google Docs and a lot of very useful tools through the free Google Apps for Education. See https://www.nvcc.edu/ithd/apps/index.html for more information and help. Also see the “hamburger” icon (the 9 dots) on the right side of the Chrome Browser. You can find free tools there as well.
Reset Your Password
__Reset your password
There is a link to reset your myNOVA password on the login page. Be sure your challenge questions are set up in advance so it will recognize you. Get help at https://www.nvcc.edu/novaconnect/students/tuts/pass.html
Technical Help
__Get technical help
The IT Help Desk is available to help you with technical issues. You can find the knowledge base and other resources to let you solve many of your own problems on their website at https://support.nvcc.edu/Main/ . From that portal you can create your own trouble ticket asking for help. You can also check their site at https://www.nvcc.edu/ithd for additional links and helpful information.
Find a Computer
__Find a computer
If you do not have your own computer, you may be able to use your mobile phone to participate in classes while they are remote or get help using mobile apps. If you cannot do that, consider computers at public libraries, or asking a friend or relative to let you use their computer to download or submit assignments or participate in an online discussion. You can also check with your instructor to see what other options might be possible during the temporary move to remote instruction.
Get Latest Information
__Find out the latest official college information about remote instruction or campus closings
Check the college website, CANVAS, and your student email.