Virtual Student Support Services

Get the answers you need from the comfort of your home. Student Services are available virtually.

Financial Aid Support Center

You can find answers to many of your questions by searching the self-help knowledge base. You may also opt to submit a ticket, start a live chat with one of our support representatives, or contact us toll-free.

Campus Financial Aid Offices

Questions? Contact your campus Financial Aid office.

Financial Aid TV

Learn about Financial Aid through short videos.

Helpful Sites

Ways to Contact the Financial Aid Office

Campus Financial Aid Offices will be open during the hours listed below on days the College is open.

Hours of Operation

  • Monday: 8:30 a.m. – 7:00 p.m.
  • Tuesday: 8:30 a.m. – 5:00 p.m.
  • Wednesday: 8:30 a.m. – 5:00 p.m.
  • Thursday: 8:30 a.m. – 7:00 p.m.
  • Friday: CLOSED

Please include your 7-digit NOVA Student ID, phone number, and if applicable, the campus you would normally visit. A staff member will contact you within 1-2 business days.

Requested financial aid documents can be submitted to the Financial Aid Support Center as an attachment to a web case or in many instances documents can be uploaded directly through your NOVAConnect To Do List (if applicable).

Call 1.855.323.3199 or live chat, submit a web case, or access the self-help portal at

Alexandria Campus

Jimmy Mauger (Manager)
Sarah Morales

Bisdorf Building, Room 148
5000 Dawes Avenue
Alexandria, VA 22311

Phone: 855.323.3199
VTTD: 703.323.3744

Annandale Campus

Nathanael Arthur (Manager)
Chris Hodges
Reeda Khattak

CA Building, Room 105
8333 Little River Turnpike
Annandale, VA 22003-3743

Phone: 855.323.3199
VTTD: 703.323.3744

Loudoun Campus/Reston Center

Jack Zegeer (Manager)
Lynda White

Reynolds Building, LR 237
21200 Campus Drive
Sterling, VA 20164-8699

Phone: 855.323.3199

Manassas Campus

Christine Fraser
Hedda Bablonia

Student Services Center, MH 110
10950 Campus Drive
Manassas, VA 20109-2399

Phone: 855.323.3199
VTTD: 703.368.3748

Medical Education Campus

John Riemer (Manager)

Student Services Center, HE 202
6699 Springfield Center Drive
Springfield, VA 22150-1913

Phone: 855.323.3199
VTTD: 703.822.6150

Woodbridge Campus

Tatiana Hunter (Manager)

Woodbridge Village 3 (WV-3), Building G, Room 111
Woodbridge, VA 22191-4099

Phone: 855.323.3199
VTTD: 703.878.5790

College Financial Aid Office

College Financial Aid Office, Box 135
8333 Little River Turnpike
Annandale, VA 22003-3743 

Phone: 855.323.3199
Fax: 703.323.3494

Financial Aid Support Center

Financial Aid Support Center

Phone: 855.323.3199
Live Chat
Search FAQs

Our financial aid tutorials answer the most common questions we receive.