Frequently Asked Questions

  • What is the difference between dropping a class and withdrawing from a class?

    The phrase “dropping a class” refers to the action of canceling the enrollment of a class prior to the “Last day to drop with a tuition refund or change to audit (census date)”. 

    The phrase “withdrawing from a class” refers to the action of canceling the enrollment of a class after the “Last day to drop with a tuition refund or change to audit (census date)”.

  • What does the “Last day to withdraw without grade penalty” mean?
    If a student withdraws after the census date and before the “Last day to withdraw without grade penalty” date for the class, the student will receive a “W“ grade for the class.  The “W“ grade will reflect on the student’s transcript.  If the student does not withdraw by the “Last day to withdraw without grade penalty” date for the class, the student will receive an actual grade (A, B, C, D, or F) for the class.  This grade will reflect on the student’s transcript and be included in the calculation of the student’s GPA.  It is recommended that a student speaks with a student advisor prior to withdrawing from a class.
  • If I withdraw from a class prior to or after the “Last day to withdraw without grade penalty”, am I still financially liable for the tuition and fees for the class?

    Yes, you will be financially liable for the tuition and fees for the class because the action occurred after the “Last day to drop with a tuition refund or change to audit (census date)”.

  • I have put classes in the shopping cart. Am I financially responsible to pay for them at this time?
    You are financially responsible for those classes in your shopping cart if during the enrollment process you clicked the “Finish Enrolling“ button and received a green checkmark indicating your success in enrolling.  Additionally, you will see a balance due on your SIS (Student Information System) student account when successfully enrolled.  You should pay the tuition and fees prior to the payment deadline date for the term.  If you do not pay by the payment deadline date, you will still owe for the class.  NOVA will not drop from your classes for non-payment.
  • At what point am I financially responsible for my classes?

    You are financially responsible for any class or classes for which you have successfully enrolled (including being moved into a class from the waitlist) or have been successfully enrolled by NOVA personnel with your consent via phone or online chat.

  • If I decide not to participate/attend a class, what should I do?
    If you decide not to participate/attend a class for which you are enrolled, you need to drop the class prior to the “Last day to drop with a tuition refund or change to audit (census date)”.  However, if you have anticipated aid or have already had financial aid disbursed to your student account, you should always check with Financial Aid prior to dropping any class.  The dropping of a course may have an impact on your Financial Aid.  If you withdraw from the class after the census date and have not participated or attended, you will be financially liable for the class.
  • According to SIS (Student Information System), my instructor dropped me from a class that I never attended on the census date. Why does my account still reflect me owing for this class?

    The instructor processed the enrollment action of NVRK (never attended) in SIS after the census date and tried to backdate the enrollment action to reflect a date prior to or on the census date.  SIS recognizes the actual date the enrollment action is being taken and compares the actual date to the census date.  If the actual date is after the census date, SIS will still reflect a balance due for the tuition and fees for the class.  You are still responsible to pay for the class.

  • Will NOVA ever drop a student from a class?

    NOVA will drop a student from a class only if the college cancels the class.

  • I swapped out of a class and into a different class. Why does my student account show me owing for each class?

    If you were swapping out of a class that you had not yet made a payment and the swap occurred after the census date for that class, you would then owe for each of the classes.  The swap would need to have occurred prior to the swapping out class’ census date to prevent you from owing for it.

  • How do I know when I am moved from a “Waitlist” and enrolled into a class?

    If you selected to be added to a “Waitlist” for a class then clicked the “Finish Enrolling“ button and received a green checkmark indicating a successful enrollment during the enrollment process, you were successfully added to the “Waitlist“ for the class.  NOVA will not notify you when your status is changed from “Waitlist“ to “Enrolled”.  You will need to log in to your SIS Student Center.  In the “Academics“ section you will click on the “My Class Schedule“ button.  If prompted, select a term and continue.  If not, in the “Class Schedule Filter Options“ confirm all three options are selected.  Scroll down on the page until you find the class for which you were waitlisted.  Look under the “Status“ column below the subject/number information to see if it reflects “Enrolled“ or “Waiting”.  If it reflects enrolled, you are now enrolled into the class and should immediately begin participating.

  • How can NOVA charge me for a class I never took?

    When you successfully complete the enrollment process, a seat in the class is reserved for you and you are financially liable for the tuition and fees.  If you did not drop the class and the census date has passed, NOVA cannot place another student in your spot. 

  • When I was trying to enroll in a class, I received an error message that says the prerequisites have not been met. I think that I have already fulfilled the prerequisites. What should I do?

    To check the prerequisites for a class you can go to your SIS Student Center.  In the “Academics“ section, click on “My Academics“ hyperlink.  When the page comes up click on the “View my course history“ hyperlink.  When your course history pulls up look for the prerequisite class.  If the class is listed and reflects the status as “Taken “and also reflects a passing grade, you should contact your campus Student Services for assistance.

  • Why am I being charged the out-of-state tuition rate when I live in Virginia?

    A student’s eligibility for in-state tuition at all colleges in the Virginia Community College System, including NOVA, is initially determined by information gathered from the online Application for Admission. The domicile questions include such things as how long the student, parent, court appointed legal guardian or spouse has lived in Virginia; whether the student, parent, court appointed legal guardian or spouse has a Virginia driver’s license, car registration, and voter registration; and the student’s, parent’s, court appointed legal guardian’s or spouse’s history of paying Virginia income taxes as required by law. The initial determination is automated and is communicated to students on the confirmation page they receive when they submit the application. Students have a right to challenge the initial determination by filing an appeal.  All domicile reclassifications are made beginning with the current term; they are not retroactive. Appeals should be initiated no later than the first day of classes for the term, but it is to your advantage to file your appeal as early as possible.