Frequently Asked Questions for Ed2go Online classes
Important announcement for Ed2go students:
Our Ed2go contract for online courses is currently in the renewal process.
(If you are completing a course you began in the fall semester, you will still
have access to the online classroom.) Please check our website frequently for updates
on when these classes will become available. We apologize for the inconvenience and
appreciate your patience. In the meantime, go to
to check out our many other fine options for online study available right now.
Where is the Ed2go website?
All course requirements and descriptions are listed at our Online Instruction Center web page: http://www.ed2go.com/nvccan. The online classroom for all Ed2go courses is accessed through this website as well.
How do Ed2go online classes work?
- Each course runs for six weeks and consists of 12 lessons.
- Two lessons are released per week, one on Wednesday and one on Friday.
- Each lesson takes two hours to complete and is supplemented by interactive quizzes, assignments, tutorials, and online discussion areas.
Can I get a Certificate of Completion for an online class? Can I earn CEUs?
- To earn a Certificate of Completion, you must take the final exam and earn a grade of 70 or above. The final exam is released on the day of the last lesson.
- Once you have passed your course, you can print an Ed2go Certificate of Completion or contact the Workforce Development Office to request a NOVA Certificate of Completion.
- A score of 70% or above on the final exam the student is considered passing and you will receive a grade of "S" for Satisfactory. Anything below 70% will result in a "U" for Unsatisfactory. These grades are reflected on the your transcript. The S/U grades reflect the Virginia Community College System's grading policy for Workforce Development courses.
- You will be awarded 2.4 CEUs for each successfully completed course. Note: CEUs are not awarded for leisure courses.
Can I use these courses to earn college credit?
- No. All Ed2go online courses are non-credit and cannot be used for or transferred to any degree program. Grades earned for final exams are not part of your college transcript/permanent academic record.
What do I need to take an online class?
You will need the following:
- A computer with Internet access
- Web Browser (Internet Explorer or Mozilla Firefox)
- In some cases, additional software or textbooks. For a complete list of requirements, go to http://www.ed2go.com/nvccan and look up the course you are interested in taking.
Do I have to come to campus?
No, you do not have to come to campus. The registration and payment process can be done through the web or by phone and all classes are taught online.
Can I take a class from more than one computer?
Yes. The online classroom can be accessed from any computer in the world with an internet connection.
What happens if I get behind on the lessons?
You can request a ten day extension at http://www.ed2go.com/nvccan. Click on the HELP link. On the next page, click on Extensions/Drops/Transfers on the left side of the page. Fill out the required information and click "Request Extension." You may not request more than one extension per course.
Can I take an online course using a Macintosh computer?
In some cases a Macintosh computer may be used. The requirements for the course you are interested in taking will clearly state if the course is suitable for Mac users.
Things to do Before Registering
Before you can register for an online class, you must have a NOVA Student ID#.
- I do not have a NOVA Student ID#: If you have never taken a class at NOVA, you will need to complete the VCCS Application for Admission. Once the application has been processed, you will receive a number that will function as your Student ID# for all future transactions with the College.
- I do have a NOVA Student ID#, but I've forgotten the number: If you have taken classes at NOVA (or another VCCS College) in the past, but don’t remember your ID#, please call our office at 703.323.3168 for assistance.
How do I register for an online class?
- Online: http://www.nvcc.edu/wdce/annandale/. Click on Register for Courses on the right, then click on Courses by Category, and finally on Ed2Go - Online Courses on the left side of the page. Scroll down to view available classes. If you do not see the class you wish to take, call the Workforce Development Office at 703-323-3168.
- Telephone: 703-323-3168. Workforce Development staff will be available to accept registration requests Monday - Thursday, 8:30 a.m. - 7:45 p.m. and Fridays, 8:30 a.m. - 4:45 p.m.
- In-Person: You may register in person at the Office of Workforce Development, located in the Richard J. Ernst Community Cultural Center (CE), Annandale Campus, Room CE 202, Monday - Thursday, 8:30 a.m. - 7:45 p.m. and Fridays, 8:30 a.m. - 4:45 p.m.
Is there anything else I need to do after submitting my registration to the College?
You must complete an online orientation and create a user login and password for your course at http://www.ed2go.com/nvccan. If you are taking more than one class, you must repeat this orientation process for EACH course you choose to take using the same email address and password.
How do I gain access to the online classroom and begin my course?
If you have already completed the online orientation, go back to http://www.ed2go.com/nvccan and click on the "Classroom" link at the top of the page. Log in using your email address and the password you created during the orientation and click the " Log In" button.
On the next page, click on the "Enter Classroom" link located next to the title of your course.
What if I have completed all of the required steps (registration, payment and orientation) and still cannot log in to the online classroom?
Please call us at 703.323.3168 or email firstname.lastname@example.org.