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Frequently Asked Questions About Registration

1. What if I don't have web access?

You are welcome to use the computers at any NOVA campus or other location, such as a public library.

2. Why Won’t NOVAConnect Let Me Register?

There may be several reasons why you are unable to register for classes:

Do You Have a Hold (Service Indicator)?
If you have a hold (financial debt, missing placement test, etc.) on your record, it will prevent you from enrolling. On the Welcome page of NOVAConnect, a message will indicate the office that placed the hold. Contact that office or the College Call Center at 703–323–3000.

Are There Course Prerequisites?
Some classes indicate that a prerequisite or co-requisite is needed. Others may require a placement test. These requirements may be listed under the course, but also can be found in NOVA’s Catalog under “Course Descriptions.” You may not enroll in a course if you have not met the prerequisites by the time the course begins.

Are You Repeating a Class?
Most classes may be retaken once; after that you will need division permission to repeat most courses. Click here for information on repeating a class.

Is a Student Development (SDV) Course Required?
First-time college students are required to take an SDV course before enrolling for their 16th semester credit at the College. To get the most out of your education, you should take the SDV/College Success Skills course during your first semester at NOVA. This course is designed to build your confidence and skills, develop your college and career plans, and help you navigate administrative requirements.

Courses Exempt from the English Placement Test
The following courses do not require the test:

ADJ 100

ART 121, 122, 131, 132, 153, 154, 221, 222, 223, 231, 232, 235, 236, 237, 241, 242, 243, 244, 253, 254, 258, 277, 299

CIV 171, 172

MUS 101, 102, 131, 132, 136, 138, 141, 142, 145, 148, 149, 155, 159, 163, 164, 165, 175, 185, 198, 199, 231, 232, 236, 237, 238, 241, 242, 245, 248, 249, 255, 259, 265, 275, 285

PED all courses except 116 and 220

SDV 100, 101, 107, 109 (106 and 298 are not exempted)

If you still need help, contact the Call Center: 703-323-3000.

3. What If I want to change my schedule?

You may make schedule changes (adding, dropping, or swapping courses) by using NOVAConnect. We recommend that you print a copy of your course schedule after each change by using NOVAConnect.

During the “Late Schedule Additions” period, you can DROP a course up using NOVAConnect until the “Last Day to Drop With Tuition Refund or change to Audit” deadline (Census Date).  However, to add a course, you must obtain the written permission of both the faculty member and the division dean. The academic divisions have the forms necessary for adding during this period.

4. What if I decide to audit a class?

If you wish to take a course but not receive a grade, you must register and pay the tuition in the normal manner, complete the “Change from Credit to Audit” form and have it signed by your instructor and the division dean.  The Student Services Center must receive the signed form by the Census Date (last day to drop with refund—see the Academic Calendar). The course will be listed on your transcript with a grade of “X.”

5. What if I Need to Withdraw from a Course?

After the Census Date, you may WITHDRAW using NOVAConnect up until the 60 percent date for the class (Last Day to Withdraw without Grade Penalty). You can also submit the Withdrawal Initiated by Student Form to your instructor by the deadline date (see the Academic Calendar). After the 60 percent date, most withdrawals will result in a grade of “U” or “F.” In order to receive a grade of “W,” you must use the withdrawal form to document mitigating circumstances and receive approval from your instructor and division dean, and you must have a passing grade in the course up to that point. If you stop attending or withdraw using NOVAConnect after the 60 percent date, you will receive a “U” or “F” in the course.

6. What are census dates and why are they important?

Visit the census date page.