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Enrollment Troubleshooting and Locating Course Details

Why Won’t NOVAConnect Let Me Register?

Do You Have a Hold (Service Indicator) on Your Record?
If you have a hold (financial debt, missing placement test, etc.) on your record, it will prevent you from enrolling. On the Welcome page of NOVAConnect Web, a message will indicate the office that placed the hold. Contact that office or the College Call Center at 703–323–3000.

Are There Course Prerequisites?
Some classes indicate that a prerequisite or co-requisite is needed. Others may require a placement test. These requirements may be listed under the course, but also can be found in NOVA’s Catalog under “Course Descriptions.” You may not enroll in a course if you have not met the prerequisites by the time the course begins.

Courses Exempt from the English Placement Test
The following courses do not require the test:
ADJ 100
ART 121, 122, 131, 132, 153, 154, 221, 222, 223, 231, 232, 235, 236, 237, 241, 242, 243, 244, 253, 254,258, 277, 299
CHD 205
CIV 171, 172
EDU 235
MUS 101, 102, 131, 132, 136, 138, 141, 142, 145, 148, 149, 155, 159, 163, 164, 165, 175, 185, 198, 199, 231, 232, 236, 237, 238, 241, 242, 245, 248, 249, 255, 259, 265, 275, 285
PED all courses except 116 and 220
SDV 100, 101, 107, 109 (106 and 298 are not exempted)

Are You Repeating a Class?
Most classes may be retaken once; after that you will need division permission to repeat most courses. Go to www.nvcc.edu/catalog/cat2009/admin/academic.htm for information on repeating a class.

Student Development (SDV) Course May Be Required
First-time college students are required to take an SDV course before enrolling for their 16th semester credit at the College. To get the most out of your education, you should take the SDV/College Success Skills course during your first semester at NOVA. This course is designed to build your confidence and skills, develop your college and career plans, and help you navigate administrative requirements.

If you still need help, contact the Call Center: 703-323-3000.

What If I Change My Mind?

Do You Want to Change Your Schedule?
You may make schedule changes (adding, dropping, or swapping courses) by using NOVAConnect Web or Telephone. We recommend that you print a copy of your course schedule after each change by using NOVAConnect.

During the “Late Schedule Additions” period, you can DROP a course up using NOVAConnect until the “Last Day to Drop With Tuition Refund” deadline (Census Date).  However, to add a course, you must obtain the written permission of both the faculty member and the division dean. The academic divisions have the forms necessary for adding during this period.

Do You Need to Withdraw from a Course?

After the Census Date, you may WITHDRAW using NOVAConnect up until the 60% date for the class (“Last Day to Withdraw without Grade Penalty”). You can also submit a Form 125–047, Withdrawal Initiated by Student, to your instructor by the deadline (see page 4 for Important Dates). You can download this form from the NOVA Web site at www.nvcc.edu/forms/pdf/125–047.pdf.

After the 60% date, most withdrawals will result in a grade of U or F. In order to receive a grade of W, you must use the withdrawal form to document mitigating circumstances and receive approval from your instructor and division dean. If you simply stop attending or try to withdraw using NOVAConnect after the 60% date, you will receive an U or F in the course.

Locating course details