NOVACONNECT TELEPHONE REGISTRATION
Touchtone Telephone Registration is also available for students who
want to register, add, drop, and swap classes over the telephone.
However, you may encounter a busy signal the first couple of
days of registration due to heavy usage. Please don’t be
discouraged—call back. If possible, use the NovaConnect
Web option to register at http://www.nvcc.edu/novaconnect/. To
access NovaConnect Telephone, call 703-323-3770 or 703-330-3770
(from Prince William County). Listen carefully to the
Use the touchtone telephone “#” and “*” keys.
Although the system will allow you sufficient time to enter each
request, a long pause may disconnect your call. Have the necessary
registration information in front of you when you call. It is
your responsibility to withdraw from any classes that you do
not plan to attend.
HOLD ON RECORDS (SERVICE INDICATORS)
If you have a Service Indicator (Hold) on your record, it will
prevent you from registering. The hold will show on the Welcome
page of NovaConnect Web. The message will indicate the office
that placed the hold. Please contact the office that placed the
hold or contact the College Call Center at 703-323-3000.
HAVING TROUBLE REGISTERING
If you are having trouble registering, call the IT Help Desk at
703-426-4141 or the College Call Center at 703-323-3000.
COUNSELING / BASIC ASSESSMENTS / PLACEMENT TESTS
You are urged to see an NVCC counselor or faculty advisor for appropriate
course selection before you register for classes. Basic skills
assessment testing in reading, writing, and math may be required.
Some courses require specific placement tests before you can
register. Your test results must be entered by the Testing Center
before you can register for the class. Please refer to the General
Information section of the Schedule of Classes or contact the
Counseling Services Center or Testing Center at any campus for
REGISTRATION AND ADD/DROP/SWAP
For your reference, complete the Registration Worksheet before
calling to register. Retain the worksheet for future reference
or print out your schedule using NovaConnect.
If you are selecting both a lecture and a lab in a course
such as Biology, Chemistry, or English, be sure you follow the
in the Schedule of Classes, if matching lecture and lab
sections are required.
If you change your schedule, you are advised to drop classes
before adding classes.
Be sure your courses do not conflict in time.
NovaConnect can be used to register for Honors courses. In some
cases, you can qualify by your test scores. For other courses,
permission must be given by the Honors faculty or Counseling
PAYMENT AND REFUND
Credit Card (VISA, MasterCard, or American Express) payments
for all registrations must be made using either the NovaConnect
or Web system. If you plan to pay with check, cash, or money
order, you must pay in person at a campus Business Office by August 1.
If your employer has authorized the College to invoice for
your tuition, you should take that authorization to the campus
Office after you have registered, but before the tuition
payment deadline. Students who have received an official Financial
award letter from the NVCC College Financial Aid Office may
us that money to pay tuition.
If you register between July 12 and July 31, payment for all
classes is due by 5:00 p.m. on August 1.
If you register August 1 or later, payment for all classes
is due by the end of the next business day or your classes may
Use NovaConnect Web to print a copy of your account information.
Refund of tuition for dropped classes will be processed in
the usual manner. If you have paid your tuition fees by credit
refunds will be credited to your credit card account
only when you use the Web NovaConnect to process your refund.
refunds will be issued as checks payable to the student. Credit card
refunds will not be processed by the Business Offices.
In order to avoid financial responsibility, you must drop
a class if you decide not to attend.
STUDENT ADDRESS CHANGES
Use NovaConnect to update your address or use the change of address
form located on the back cover of the Schedule of Classes.
If you applied for admission or attended NVCC prior to the past
nine semesters, contact any Admissions and Records Office to
change your record to reflect a continuing status before using