Northern Virginia Community College
2001-2002Technology Training Plan

I. Introduction

NVCC is committed to providing quality technology training to faculty and staff to enhance teaching and learning. The technology training plan uses a mixed model, providing training opportunities from fundamental computer literacy skills to higher level technology skills.

back to top
table of contents

II. Training Goals & Objectives

Goal 1 of the College's Mission and Goals statement is to provide a diverse, highly qualified, energetic, and dynamic faculty and staff dedicated to and enhancing student success. To meet this goal, NVCC will provide professional development activities for faculty and staff to ensure effective and efficient use of its technology and systems to enhance teaching and learning. This plan will also enhance the quality of services to students and improve the quality of institutional communication. In addition, academic quality and teaching excellence will be sustained and strengthened to ensure a successful student body and an energized and effective faculty and staff.

back to top
table of contents

  1. College Training Initiatives

Recommended college-wide technology professional development initiatives for 2001-2002 to be supported by this plan to meet the College's goals and objectives include the following:

  • Faculty and staff basic proficiency in the use of MS Office 2000
  • Faculty and staff email management and maintenance
  • Faculty and staff desktop and file management
  • Faculty and staff basic and intermediate Blackboard use as the college course management tool
  • Faculty and staff use and application of the learning objects in the MERLOT Project
  • Faculty and staff web site development to increase number of faculty and staff professional web sites, number of courses that incorporate instructional technology, number of distance education offerings
  • Campus, division, office, and unit web site development to increase the number of offices represented on the NVCC Web site
  • Development and maintenance of technical expertise for supporting the NVCC technology infrastructure
  • Instructional design support for faculty for online learning
  • SIS implementation training for committee members

back to top
table of contents

IV. Groups Served by the Plan

This section describes the groups within the College for whom specific training will be designed. The Plan serves the following:

Full-Time Faculty:

These are full-time teaching and professional faculty with 9-month and 12-month appointments. The 9-month faculty include assistant division chairs and program heads. Their duties include presenting education courses approved by the College in an appropriate discipline. The 12-month professional faculty have continuing responsibilities and include counselors, librarians, and instructional technologists.

Administrative Faculty:

All coordinators, deans, directors, division chairs, and provosts are administrative faculty and are employed on a 12-month basis. They are assigned the faculty rank for which they qualify.

Adjunct Faculty:

Adjunct faculty are part-time teaching faculty who are assigned partial teaching loads and must be appointed each semester they teach. They are assigned the faculty rank for which they qualify. They teach approximately 30 to 50 percent of the college teaching load.

Classified (P-3):

Classified professional employees are employed on a 12-month basis. This group includes exempt employees, such as administrators, and technicians, accountants, buyers, information officers, personnel analysts, system analysts, and A/V technicians. Classified non-exempt employees include skilled craft workers such as plumbers and electricians, office and clerical workers, office service assistants, executive secretaries, service and maintenance workers, carpenters, computer operators, housekeeping workers, and physical plant workers.

Wage Employees (P-14):

Wage employees are hired to supplement the work force during seasonal or temporary workloads, or provide interim replacement. They are employed on an hourly basis, limited to working 1,500 hours per agency per 365 consecutive-day period, starting on the first day of employment.

Instructional Assistants (IA):

There are approximately nine classified employees assigned to Instructional Centers. They are required to be trained in audiovisual and microcomputer operations and should have considerable knowledge of center/laboratory equipment, operations, multi-media and computer-assisted instructions. There are approximately 51 other Instructional Assistants and they are required to have considerable knowledge in the teaching field as well a working knowledge of individual and group teaching techniques. It is assumed that they will be involved with multimedia and web methods.

Instructional Technologist (Administrative Faculty 12 month):

Under the Dean for Information Technology and the Dean of Academic and Student Services, faculty instructional technologists assist faculty and staff in selecting, developing, and producing applications that take advantage of modern PC-based technology including the use of the internet, multi-media presentations, and other instructional technologies.

CIS Network Specialists:

Under the Dean of Information Technology there will be ten classified staff positions to support the NVCC network. They will be network system administrators, engineers, microcomputer repair specialists, computer operators, and help desk assistants. It is assumed that this group will require an extensive individualized training program in order to keep the CSICE operational.

Installation and Repair Supervisors:

The ITM positions located at the LRC of each campus will supervise the procurement, installation, maintenance and operations of the campus local area network. They will train users and troubleshoot computer problems and/or supervise computer repairs. They will assist users with planning, implementing and supporting computer-related projects and will serve as a liaison between the user and CIS technicians.

Agency Management Analysts:

The ITS positions are assigned to the LRC at each campus. They will install computer hardware components and software. They will install peripheral components such as monitors, keyboards, printers, tape and disk drives and will troubleshoot PC problems, etc. It is assumed that they may be involved with some degree of network administration.

Other Qualified Individuals:

This group include on-site ODU employees, CEU instructors and other personnel that may require training but do not fall under the faculty and staff groupings.

back to top
table of contents

V. Training Resources

The Plan will be implemented through a variety of training opportunities that will be provided by but are not limited to the following training resources:

1. Outsourcing

a. ITC technology funds managed through HR and by Campus

  • On-site desktop applications training funded through campus technology training funds
  • Off-site IT professional training funded by HR technology training funds

b. Vendor training and demonstrations

2. In-house

a. College-wide

  • TAC
  • ELI
  • College TLTR
  • b. Campus-based

    • LRCs
    • Campus TLTRs
    • Campus experts/mentors, including Microsoft Mentors
    • Campus Faculty and Staff Resource Centers

    3. Credit and Continuing Education Technology Courses

    4. VCCS Sponsored Initiatives

      1. Teaching Excellence Centers
      2. New Horizons Conference

    back to top
    table of contents

    VI. Types of Training (for Course Development and Office Management)

    Faculty and Staff will have professional development opportunities to learn about desktop applications, multimedia and compressed video applications, NVCC applications, network, end-user programming, and pedagogy.

      1. Desktop Applications Training
        a) Office 2000
      • Word
      • PowerPoint
      • Excel
      • Access
      • FrontPage
      • Outlook

    b) Adobe Software

      • PhotoShop
      • PhotoDeluxe
      • Acrobat

    c) Macromedia Software

        • Director
        • Fireworks
        • Flash
        • Dreamweaver

      d) Windows 95, 98, & NT
      e) Browsers: Netscape Communicator & Microsoft Explorer
      f) Credit and Continuing Education Technology Courses

    2. IT Professional Training

    a) PeopleSoft
    b) Oracle
    c) Crystal Reports
    d) SQL
    e) Resource 25
    f) NT Security
    g) Learning Tree

      • HelpDesk Training
      • Anti-Virus
      • Networking
      • Programming
    h) New Horizons - Computer Learning Centers
      • Windows 98, 2000, NT
      • Microsoft Certifications
      • Cisco Training
      • Active Directory Training
    i) Credit and Continuing Education Technology Courses


    3. Academic Support & Training

          a. Web application and Web course development, including but not limited to the following:

          • Web Site Development using
            • Blackboard CourseInfo 5.5, Level Two
            • Netscape Composer
            • MS FrontPage
          • Designing Web Pages with Dreamweaver 4.0
          • Electronic Communication for Interactivity on the Web
          • Internet Resources
          • PowerPoint as a Teaching Strategy
          • Web Site Design & Development
          • Manipulating Graphics Workshop
          • Multimedia Design
          • Creating Dynamic Animation for Multimedia and the Web
          • Creating Digital Videos for Multimedia and the Web using Premiere
          • Integrating CD-ROM Technology and the Web
          • Copyright on the Web
          • Searching the Web Efficiently
          • Accessing Digital Resources


          b. Compressed Video Delivery of Courses
          c. Telecourse Development for Distance Learning
          d. Pedagogy (teaching/learning methods/discussions), including but not limited to the following:

          • WebQuests: an Online Inquiry Method
          • Online Testing Considerations
          • Designing and Publishing an Online Syllabus
          • Best Practices in Online Teaching
          • Engaging Students in their Learning
          • Online Course Design and Organization


          e) Credit and Continuing Education Technology Courses

      back to top
      table of contents

    VII. Implementation Responsibilities

    The responsibilities, roles, and inter-relationship of the various committees, groups, offices, and individuals tasked with developing and implementing the Technology Training Plan across all elements of the College are detailed below. As part of the implementation of the Plan, the Human Resources Department, Technical Applications Center, and Extended Learning Institute staff will coordinate the professional development opportunities for the College. Staff from these offices will maintain lists of professional development opportunities for the College, including campus specific opportunities that will be posted on the new Professional Development Opportunities Web Site at http://www.nvcc.edu/depts/profdev/ and linked from the HR, TAC, and ELI Web sites. The following is a list of all parties involved:

        • President/Administrative Council
        • Information Technology Committee (ITC)
        • Dean for Information and Instructional Technology
        • Dean of Academic and Student Services
        • Technical Applications Center (TAC)
        • Extended Learning Institute (ELI)
        • Director of Human Resources
        • College Teaching/Learning Technology Roundtable
        • Campus Teaching/Learning Technology Roundtable Groups
        • Learning Resource Center Working Group
        • Human Resource Committee

    President/Administrative Council:

    Determines future skills and abilities needed by the various groups and individuals within the College to meet the long-term college goals; provides financial and personnel support necessary to achieve the goals and objectives of NVCC Technology Training Plan; approves and/or revises the goals and objectives of this Technology Training Plan.

    Information Technology Committee (ITC):

    Provides strategic planning and direction necessary to support the NVCC Technology Training Plan; serves as an oversight organization on matters of information technology and is responsible for setting the information technology strategic direction of the college; sets college-wide information technology policies, procedures and standards; reviews, approves and sets priorities for the development of applications and for capital requests; serves as an information-sharing forum; recommends financial priorities, within assigned resources, for approved programs and events to achieve approved objectives.

    Dean of Information and Instructional Technology:

    Provides operations, telecommunications and centralized computing support; establishes training requirements for CIS Network Specialists; has college-wide responsibility for the application aspect of information technology; selects, designs, and develops software necessary to carry out specific academic and administrative tasks; plans strategies for instructional computing; designs and develops applications of information technologies.

    Dean of Academic and Student Services:

    Provides general supervisory administration for curriculum services, academic technology, distance learning, planning and institutional effectiveness, student benefits and support services, and grants development; assumes general supervisory administration for the enhancement of the instructional programs of the College through instructional technologies.

    The Technical Applications Center (TAC):

    Supports faculty and staff in developing and producing applications that take advantage of modern information technology through workshops and individual consultation; assists faculty and staff in the use of microcomputers, new office systems, and instructional applications of modern technology; assists the Dean for Information Technology as a member of the management team, giving guidance and support to the future development of technology use at the College; evaluates courses and business practices at the College to identify appropriate applications of modern technology; coordinates training opportunities with the campuses and ELI.

    The Extended Learning Institute (ELI):

    Serves as the focal point within the College for all information and liaison activities with external institutions/agencies pertaining to distance education; provides academic support for use of technology in distance education.

    Director of Human Resources:

    Coordinates with the various committees outlined in the NVCC Technology Training Plan to ensure appropriate application training for faculty and staff; accountable for some of the financial resources provided to support training requirements for the NVCC Technology Training Plan; proposes new training initiatives and concepts for consideration by various committees; establishes written procedures to ensure standardization of technology training and faculty and staff; establishes written procedures to ensure appropriate training records are maintained for staff and faculty; conducts faculty and staff technology training needs analysis through the assistance of NVCC Institutional Research Office.

    College Teaching and Learning Technology Roundtable (CTLTR):

    Responsible for strengthening communication, cooperation and collaboration among representatives of the NVCC faculty, students, and academic support service staff; improving teaching and learning with technology; developing effective and efficient methods for using technology in the teaching and learning process; sharing successful teaching and learning strategies and lessons learned in using technology among NVCC campuses; and enabling faculty, students, and staff to make optimum use of technology to enhance teaching and learning.

    Campus Teaching Learning Technology Roundtable Groups (TLTRs):

    Responsible for assessing the current use and deployment of technology and recommending new technologies for use in both the classroom and the office to improve teaching and learning; assesses the effectiveness of current resources in meeting student needs and accommodating faculty and staff in their continued professional development; cultivates the use of computer technology in connection with teaching and learning; conducts research on using technology instructional delivery systems; suggests technology training programs for faculty to enhance teaching and learning.

    The Learning Resource Center on the Campuses:

    Provides campus library services; provides the campus instructional support services; evaluates, purchases, and implements new technologies; provides in-service training for faculty, staff, and administrators to assist them in learning the new technologies.

    Human Resource Development Committee:

    Responsible for assisting in the preparation and delivery of the college-wide Human Resource Development Plan; examines and evaluates programs which will increase the human potential of all employees; provides tuition assistance funding to the campuses for credit and non-credit courses; provides funding on the campuses for faculty & staff to attend conferences and meetings.

    Campus Resource Centers:

    Coordinates and/or provides professional development training opportunities on the campuses; coordinates with TAC and HR for training opportunities.

    back to top
    table of contents

    VIII. Methods of Delivery for Technology Training

    A variety of methods for delivering technology training will be implemented by the various training options, including face-to-face workshops, Web-based training, videotapes, CD-ROMs, small group activities, individual consultations, demonstrations, mentoring, information sharing, presentations, seminars, satellite downlinks, collaborative projects, Faculty & Staff Cross Campus Day events, institutes, and VCCS initiatives.

     

     

    Training Resources Face to Face
    Wrk-shop
    Web-based Video CD-Rom Small group Individual consultant Demo Mentor Presen-
    tations
    Seminars Satellite downlink Faculty/
    Staff
    x campus days

    On-site Campus Trainers

    X

         

    X

    X

               

    Off-Site IT Prof trainers

    X

                         

    Vendors courses/
    demos

    X

    X

     

    X

    X

     

    X

     

    X

         

    TAC

    X

    X

     

    X

    X

    X

    X

     

    X

    X

    X

    X

    ELI

    X

    X

    X

     

    X

    X

    X

    X

    X

    X

     

    X

    College
    TLTR

     

    X

           

    X

     

    X

         

    LRCs

    X

    X

       

    X

    X

    X

     

    X

     

    X

    X

    Campus TLTRs

    X

         

    X

     

    X

    X

    X

         

    Campus experts/
    mentors

    X

         

    X

    X

    X

    X

    X

       

    X

    Campus Faculty/Staff Resource Centers

    X

         

    X

    X

    X

    X

    X

         

    Credit & Cont. Ed Tech Courses

    X

    X

    X

                     

    VCCS Teaching Excellence
    Centers

    X

             

    X

     

    X

    X

     

    X

    VCCS
    NH Conf.

    X

    X

    X

    X

       

    X

     

    X

         

    back to top
    table of contents

    IX. Funding for Training

    A variety of funding sources will be used to provide professional development opportunities for technology use.

    A. NVCC Technology Plan Funds

    1

    Outsourced On-site Desktop Applications Training Coordinated by HR (see p. 6 for types of training)

    $30,000
    2

    Outsourced Off-site Technology Training for IT Professionals Coordinated through HR (see p. 6 for types of training)

    $32,000
    3

     

    Two College-wide Technology Institutes
    $ 8,000
    4

     

    Course Development (20% per division per yr.)

    Reassigned Time Coordinated by Division Chairs

    $32,000
    5

     

    Campus-Based Technology Support

    Technical Applications Development Support &
    Web Page Maintenance
    Reassigned Time Coordinated by Campus

    $183,000

     

    B. HR Tuition Assistance Funds

    1

     

    Tuition Assistance for Credit and Non-Credit Courses for Faculty provided through HRD Plan

    $35,500
    2

     

    Cost Assistance for Attendance at Conferences

    for Faculty provided through HRD Plan

    $32,500
    3

     

    Tuition Assistance for Credit and Non-Credit Courses for Classified Staff provided through HRD Plan
    $70,000
    4

     

    Cost Assistance for Attendance at Conferences
    for Classified Staff provided through HRD Plan
    $ 8,000

     

    C. Other Sources for Training

    The following offices and groups will use portions of their budgets to provide professional development opportunities for using technology for teaching and learning.

    TAC

      1. Academic Support for Web application and Web course development, including but not limited to the following:
      • Web Site Development with Blackboard 5.5, Level Two
      • Web Site Development with Netscape Composer
        • Developing Professional Web Sites
        • Developing Online Syllabus
      • Web Site Development with MS FrontPage 98 & 2000
      • Designing Web Pages with Dreamweaver 4.0, Part I & II
      • Electronic Communication for Interactivity on the Web
      • Internet Resources
      • PowerPoint as a Teaching Strategy
      • Web Site Design & Development
      • Manipulating Graphics
      • Multimedia Design
      • Creating Dynamic Animation for Multimedia and the Web
      • Creating Digital Videos for Multimedia and the Web using Premiere
      • Integrating CD-ROM Technology and the Web
      • Copyright on the Web
      • Searching the Web Efficiently
      • Accessing Digital Resources
      • Instructional Design for Online Learning
      • Using MERLOT to Enhance Teaching and Learning

      2. Academic Support for Using Compressed Video to Deliver Courses

      3. Pedagogy (teaching/learning methods/discussions), including but not limited to the following:

      • WebQuests: an Online Inquiry Method
      • Online Testing Considerations
      • Designing and Publishing an Online Syllabus
      • Best Practices in Online Teaching & Learning
      • Engaging Students in their Learning
      • Online Course Design and Organization

    ELI

        1. Academic Support for Developing Web Courses
        2. Academic Support for Developing Telecourses for Distance Learning
        3. Pedagogy (teaching/learning methods/discussions), including but not limited to the following:
      • Online Testing Considerations
      • Designing and Publishing an Online Syllabus
      • Best Practices in Online Teaching & Learning
      • Engaging Students in their Learning
      • Online Course Design and Organization
      • Blackboard 5.5 Level Two Models
      • Instructional Design for Online Learning

    Campus LRC

        1. Academic Support for Internet Searching
        2. Academic Support for Using the NVCC Library Online

    Campus TLTR

        1. Academic Support for Web application and Web course development
        2. Pedagogy (teaching/learning methods/discussions)

    Campus Funds Related to Campus Resource Centers

        1. Academic Support for Web application and Web course development
        2. Pedagogy (teaching/learning methods/discussions)
        3. Desktop Applications Support

    VCCS

        1. Teaching Excellence Centers
        2. VCCS New Horizons Technology Conference

    back to top
    table of contents

    X. Evaluation

    Input and feedback for identifying needed technology training will be provided through College and campus TLTRs, provost staffs, LRCs, campus contract administrators, and Human Resources Development Committee. In addition, all TAC/ELI sponsored workshops collect evaluation comments for each workshop where input and feedback are provided. To ensure that the Technology Training Plan activities and dollars are appropriately targeted, the Plan is reviewed at the Information Technology Committee meetings. ITC comments about the plan are disseminated to the appropriate units for consideration for future planning.

    back to top
    table of contents

    Appendix A

    TAC: Technical Applications Center

    Workshops

    Listed below are some workshops TAC has provided. These sessions were developed for campuses, divisions, disciplines, and/or offices.

    Workshops: Teaching and Learning Activities

    • Developing Web-based Courses & Applications: Considerations for Success (2 hrs.)
    • Interactive Web Features for Effective Online Teaching (2-3 hrs.)
    • Tips and Tricks for Teaching a Distance Learning Course (1-2 hrs.)
    • Electronic Communication: Interaction on the Web (2-3 hrs.)
    • Basics of Web Design (2 hrs.)
    • Using the Web in My Course (2-3 hrs.)
    • Developing WebQuests for Inquiry-based Learning (3 hrs.)

    Workshops: Technology for Learning

    • Managing Your Email, Listservs, and Distribution Lists (1 hr.)
    • Interactive Videoconferencing: Using Compressed Video to Deliver Courses (2-3 hrs.)
    • Designing and Publishing an Online Syllabus (3 hrs.)
    • Backboard 5.5, Level Two for Web-based Course Delivery (3 days, 3 hrs. ea.)
    • Designing Professional Pages with Netscape Composer (2 days, 3 hrs. ea.)
    • Designing Web Pages with FrontPage 2000 (2 days, 3 hrs. ea.)
    • Designing Web Pages with Dreamweaver 3.0 (2 days, 3 hrs. ea.)
    • Using PowerPoint to Enhance Learning (3 hrs.)
    • Graphics Workshop Using Adobe Photoshop (1 or 2 days, 3 hrs. ea.)
    • Multimedia Design with Authorware (three or four 3 hour sessions)
    • Creating Dynamic Animation for Multimedia and the Web using Flash (2 day, 3 hrs. ea)
    • Creating Digital Videos for Multimedia and the Web using Premiere (4 days, 3 hrs. ea.)
    • Integrating CD-ROM Technology and the Web (4 days, 3 hrs. ea.)

    Teaching & Learning Technology Institutes

    Moving Your Course into Cyberspace
    Designing Learning Applications For the Web

    back to top
    table of contents

    Appendix B

    ELI: Extended Learning Institute

    ELI faculty and staff, jointly with the ELI TLTR, have facilitated sessions on the following:

    • Managing Communication and Feedback Using Email
    • Blackboard 5.5, Level Two (discussion forums, assessment, online gradebook)
    • Faculty Demonstrations of their Online Courses
    • Online Testing
    • Access for Online Gradebook
    • Update on Blackboard and Other Technologies Used in ELI courses
    • Tips & Tricks for Developing and Managing Online Courses
    • Best Practices in Web-based Course Development
    • Pedagogy on Creating Effective Test Questions and Learning Objectives, Engaging Students in Effective Interactivity, and Providing Meaningful Feedback
    • Streaming Video and Audio for Online Courses
    • Student Perspectives on What They Like/Dislike about ELI Courses
    • Creating Learning Objects to Enhance Teaching and Learning

    back to top
    table of contents

    NVCC Home
    last modified: 29-Mar-2002
    comments/questions: webmaster@nvcc.edu