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Northern Virginia Community College
2000-2001Technology Training Plan
I.
Introduction
NVCC is committed to providing quality technology training to faculty
and staff to enhance teaching and learning. The technology training
plan uses a mixed model, providing training opportunities from fundamental
computer literacy skills to higher level technology skills.
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II. Training Goals & Objectives
According to the College's Mission and Goals statement, the goal for
the use of technology at NVCC is to expand the integration of technology
in instruction and administration. To meet this goal, NVCC will provide
professional development activities for faculty and staff to ensure effective
and efficient use of its technology and systems. This will contribute
to providing state of the art technology and technology-based systems
in academic and administrative areas to ensure effective teaching, learning,
and administrative procedures. This plan will also enhance the quality
of services to students and improve the quality of institutional communication.
In addition, academic quality and teaching excellence will be sustained
and strengthened to ensure a successful student body and an energized
and effective faculty and staff.
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- College Training Initiatives
Recommended college-wide technology professional development initiatives
for 2000-2001 to be supported by this plan to meet the College's goals
and objectives include the following:
- Faculty and staff basic proficiency in the use of MS Office 97 and
2000
- Faculty and staff email management and maintenance
- Faculty and staff desktop and file management
- Faculty and staff basic and intermediate Blackboard use as the college
course management tool
- Faculty and staff web site development to increase number of faculty
and staff professional web sites, number of courses that incorporate
instructional technology, number of distance education offerings
- Campus, division, office, and unit web site development to increase
the number of offices represented on the NVCC Web site
- Development and maintenance of technical expertise for supporting
the NVCC technology infrastructure
- Instructional design support for faculty for online learning
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IV. Groups Served by the Plan
This section describes the groups within the College for whom specific
training will be designed. The Plan serves the following:
Full-Time Faculty:
These are full-time teaching and professional faculty with 9-month
and 12-month appointments. The 9-month faculty include assistant division
chairs and program heads. Their duties include presenting education
courses approved by the College in an appropriate discipline. The
12-month professional faculty have continuing responsibilities and
include counselors, librarians, and instructional technologists.
Administrative Faculty:
All coordinators, deans, directors, division chairs, and provosts
are administrative faculty and are employed on a 12-month basis. They
are assigned the faculty rank for which they qualify.
Adjunct Faculty:
Adjunct faculty are part-time teaching faculty who are assigned partial
teaching loads and must be appointed each semester they teach. They
are assigned the faculty rank for which they qualify. They teach approximately
30 to 50 percent of the college teaching load.
Classified (P-3):
Classified professional employees are employed on a 12-month basis.
This group includes exempt employees, such as administrators, and
technicians, accountants, buyers, information officers, personnel
analysts, system analysts, and A/V technicians. Classified non-exempt
employees include skilled craft workers such as plumbers and electricians,
office and clerical workers, office service assistants, executive
secretaries, service and maintenance workers, carpenters, computer
operators, housekeeping workers, and physical plant workers.
Wage Employees (P-14):
Wage employees are hired to supplement the work force during seasonal
or temporary workloads, or provide interim replacement. They are employed
on an hourly basis, limited to working 1,500 hours per agency per
365 consecutive-day period, starting on the first day of employment.
Instructional Assistants (IA):
There are approximately nine classified employees assigned to Instructional
Centers. They are required to be trained in audiovisual and microcomputer
operations and should have considerable knowledge of center/laboratory
equipment, operations, multi-media and computer-assisted instructions.
There are approximately 51 other Instructional Assistants and they
are required to have considerable knowledge in the teaching field
as well a working knowledge of individual and group teaching techniques.
It is assumed that they will be involved with multimedia and web methods.
Instructional Technologist (Administrative Faculty 12 month):
Under the Dean for Information Technology and the Dean of Academic
and Student Services, faculty instructional technologists assist faculty
and staff in selecting, developing, and producing applications that
take advantage of modern PC-based technology including the use of
the internet, multi-media presentations, and other instructional technologies.
CIS Network Specialists:
Under the Dean of Information Technology there will be ten classified
staff positions to support the NVCC network. They will be network
system administrators, engineers, microcomputer repair specialists,
computer operators, and help desk assistants. It is assumed that this
group will require an extensive individualized training program in
order to keep the CSICE operational.
Installation and Repair Supervisors:
The ITM positions located at the LRC of each campus will supervise
the procurement, installation, maintenance and operations of the campus
local area network. They will train users and troubleshoot computer
problems and/or supervise computer repairs. They will assist users
with planning, implementing and supporting computer-related projects
and will serve as a liaison between the user and CIS technicians.
Agency Management Analysts:
The ITS positions are assigned to the LRC at each campus. They will
install computer hardware components and software. They will install
peripheral components such as monitors, keyboards, printers, tape
and disk drives and will troubleshoot PC problems, etc. It is assumed
that they may be involved with some degree of network administration.
Other Qualified Individuals:
This group include on-site ODU employees, CEU instructors and other
personnel that may require training but do not fall under the faculty
and staff groupings.
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V. Training Resources
The Plan will be implemented through a variety of training opportunities
that will be provided by but are not limited to the following training
resources:
1. Outsourcing
a. ITC technology funds managed through HR
- On-site Campus trainers Off-site
- IT professional training
b. Vendor training and demonstrations
2. In-house
a. College-wide
TAC
ELI
College TLTRLRCs
b. Campus-based
- Campus TLTRs
- Campus experts/mentors, including Microsoft Mentors
- CampusFaculty and Staff Resource Centers
3. Credit and Continuing Education Technology Courses
4. VCCS Sponsored Initiatives
- Teaching Excellence Centers
- New Horizons Conference
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VI. Types of Training (for Course Development
and Office Management)
Faculty and Staff will have professional development opportunities
to learn about desktop applications, multimedia and compressed video
applications, NVCC applications, network, end-user programming, and
pedagogy.
- Desktop Applications Training
a) Office 2000
- Word
- PowerPoint
- Excel
- Access
- FrontPage
- Outlook
b) Adobe Software
- PhotoShop
- PhotoDeluxe
- Acrobat
c) Macromedia Software
- Director
- Fireworks
- Flash
- Dreamweaver
d) Windows 95, 98, & NT
e) Browsers: Netscape Communicator & Microsoft Explorer
f) Credit and Continuing Education Technology Courses
2. IT Professional Training
a) PeopleSoft
b) Oracle
c) Crystal Reports
d) SQL
e) Resource 25
f) NT Security
g) Learning Tree
HelpDesk Training
- Anti-Virus
- Networking
- Programming
h) New Horizons - Computer Learning Centers
- Windows 98, 2000, NT
- Microsoft Certifications
- Cisco Training
- Active Directory Training
i) Credit and Continuing Education Technology Courses
3. Academic Support & Training
VII. Implementation Responsibilities
This section outlines the responsibilities, roles, and inter-relationship
of the various committees, groups, offices, and individuals tasked
with developing and implementing the Plan across all elements of
the College. As part of the implementation of the Plan, the Human
Resources Department, Technical Applications Center, and Extended
Learning Institute staff will coordinate the professional development
opportunities for the College. Staff from these offices will maintain
lists of professional development opportunities for the College,
including campus specific opportunities, that will be posted on
the HR, TAC, and ELI Web sites. The following is a list of all parties
involved:
- President/Administrative Council
- Information Technology Committee (ITC)
- Dean for Information Technology
- Dean of Academic and Student Services
- Technical Applications Center (TAC)
- Extended Learning Institute (ELI)
- Director of Human Resources
- College Teaching/Learning Technology Roundtable
- Campus Teaching/Learning Technology Roundtable Groups
- Learning Resource Center Working Group
- Human Resource Committee
President/Administrative Council:
Determines future skills and abilities needed by the various groups
and individuals within the College to meet the long-term college
goals; provides financial and personnel support necessary to achieve
the goals and objectives of NVCC Technology Training Plan; approves
and/or revises the goals and objectives of this Technology Training
Plan.
Information Technology Committee (ITC):
Provides strategic planning and direction necessary to support
the NVCC Technology Training Plan; serves as an oversight organization
on matters of information technology and is responsible for setting
the information technology strategic direction of the college; sets
college-wide information technology policies, procedures and standards;
reviews, approves and sets priorities for the development of applications
and for capital requests; serves as an information-sharing forum;
recommends financial priorities, within assigned resources, for
approved programs and events to achieve approved objectives.
Dean of Information Technology:
Provides operations, telecommunications and centralized computing
support; establishes training requirements for CIS Network Specialists;
has college-wide responsibility for the application aspect of information
technology; selects, designs, and develops software necessary to
carry out specific academic and administrative tasks; plans strategies
for instructional computing; designs and develops applications of
information technologies.
Dean of Academic and Student Services:
Provides general supervisory administration for curriculum services,
academic technology, distance learning, planning and institutional
effectiveness, student benefits and support services, and grants
development; assumes general supervisory administration for the
enhancement of the instructional programs of the College through
instructional technologies.
The Technical Applications Center (TAC):
Supports faculty and staff in developing and producing applications
that take advantage of modern information technology through workshops
and individual consultation; assists faculty and staff in the use
of microcomputers, new office systems, and instructional applications
of modern technology; assists the Dean for Information Technology
as a member of the management team, giving guidance and support
to the future development of technology use at the College; evaluates
courses and business practices at the College to identify appropriate
applications of modern technology; coordinates training opportunities
with the campuses and ELI.
The Extended Learning Institute (ELI):
Serves as the focal point within the College for all information
and liaison activities with external institutions/agencies pertaining
to distance education; provides academic support for use of technology
in distance education.
Director of Human Resources:
Coordinates with the various committees outlined in the NVCC Technology
Training Plan to ensure appropriate application training for faculty
and staff; accountable for some of the financial resources provided
to support training requirements for the NVCC Technology Training
Plan; proposes new training initiatives and concepts for consideration
by various committees; establishes written procedures to ensure
standardization of technology training and faculty and staff; establishes
written procedures to ensure appropriate training records are maintained
for staff and faculty; conducts faculty and staff technology training
needs analysis through the assistance of NVCC Institutional Research
Office.
College Teaching and Learning Technology Roundtable (CTLTR):
Responsible for strengthening communication, cooperation and collaboration
among representatives of the NVCC faculty, students, and academic
support service staff; improving teaching and learning with technology;
developing effective and efficient methods for using technology
in the teaching and learning process; sharing successful teaching
and learning strategies and lessons learned in using technology
among NVCC campuses; and enabling faculty, students, and staff to
make optimum use of technology to enhance teaching and learning.
Campus Teaching Learning Technology Roundtable Groups (TLTRs):
Responsible for assessing the current use and deployment of technology
and recommending new technologies for use in both the classroom
and the office to improve teaching and learning; assesses the effectiveness
of current resources in meeting student needs and accommodating
faculty and staff in their continued professional development; cultivates
the use of computer technology in connection with teaching and learning;
conducts research on using technology instructional delivery systems;
suggests technology training programs for faculty to enhance teaching
and learning.
The Learning Resource Center on the Campuses:
Provides campus library services; provides the campus instructional
support services; evaluates, purchases, and implements new technologies;
provides in-service training for faculty, staff, and administrators
to assist them in learning the new technologies.
Human Resource Development Committee:
Responsible for assisting in the preparation and delivery of the
college-wide Human Resource Development Plan; examines and evaluates
programs which will increase the human potential of all employees;
provides tuition assistance funding to the campuses for credit and
non-credit courses; provides funding on the campuses for faculty
& staff to attend conferences and meetings.
Campus Resource Centers:
Coordinates and/or provides professional development training opportunities
on the campuses; coordinates with TAC and HR for training opportunities.
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VIII. Methods of Delivery
for Technology Training
A variety of methods for delivering technology training will be
implemented by the various training options, including face-to-face
workshops, Web-based training, videotapes, CD-ROMs, small group
activities, individual consultations, demonstrations, mentoring,
information sharing, presentations, seminars, satellite downlinks,
collaborative projects, Faculty & Staff Cross Campus Day events,
institutes, and VCCS initiatives.
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