Northern Virginia Community College

SYNOPSIS
OF THE
HUMAN RESOURCES
TECHNOLOGY
DEVELOPMENT
PLAN
1997-1998

 Web Page Version Updated May 5, 1997

The latest version of the Plan is dated April 24, 1997. The April 24th version of the Plan was approved by the Administrative Council on April 29, 1997. This Home Page version of the Human Resources Technology Development Plan provides a synopsis of the printed version. The complete printed copy of the Plan has been provided to Provosts, Division Chairs, Deans, and the Learning Resources Center at each campus. Copies of the Plan have also been provided to Dean of Academic and Student Development, Dean of Financial and Administrative Services, Director of Extended Learning Center, Associate Dean for Information Technology and Director of College Relations. Copies are available in the HRD office and will be provided upon request.

INTRODUCTION

The College Computing Plan provides a robust and pragmatic migration technology plan for upgrading and modernizing the information technology environment.

The College Computing Plan provides for migration towards a Client/Server Intranet-Based Computing Environment (CSICE).

The same infrastructure will be implemented across all campuses and divisions for faculty, staff and students. There will be a common set of services for all users which will include office automation, network services and electronic mail. More advanced services such as Web servers and academic conferencing software will be added to the College Computing Plan at a later date.

The printed Plan contains several assumptions, goals, and objectives required to implement this Plan.

 The Plan identified several groups that will be served by the Plan. These include the following categories:
 
 

Several committees, groups and college staff offices will be involved with making policy and/or implementing this Plan. This include:
 
 

ON-GOING TRAINING PLAN REVIEW

To ensure that the Human Resources Technology Development Plan activities and dollars are appropriately targeted, the Plan will be reviewed at the October, January and March Meetings of the Information Technology Committee (ITC).
 
 

IMPLEMENTATION OF THE PLAN

The Plan will be implemented through a variety of training options which include but are not limited to the following:
 
 

TRAINING REQUIREMENTS

End-User Training. Faculty and staff will have the option of training in the following areas:
Desktop Applications: It is assumed that most faculty and staff will need training in a word processor, a spreadsheet program, a presentation maker, a database system and electronic mail. Additionally they will need Windows 95 training and orientation training during PC roll-out. This training will be provided by the Campus technology instructional assistant.

 

 
 
 

Multi-media & Electronic Lecture. It is assumed that most faculty members will need training in multi-media presentations in the classroom. This type of training will be provided by the Faculty Campus Mentoring Network Group and/or Campus Teaching Learning Technology Roundtable Group formed to cultivate the use of computer technology in the classroom. These groups should also consider VIVA and compressed video system training for interested faculty members. Some courses will be offered through the HR office.

 

 
 
 

NVCC Applications. Applications specific training is required for every NVCC employee who comes in contact with any specific applications. Instructors will require training in viewing and updating screens in the Student Information System (SIS). The annual training session is expected to be an excellent time to train the instructors in other system-related areas, i.e. entering grades into SIS. Training plans and cost can be added later as an annex to this Plan.

 

 
 
 

Network Zone. Every user will have their own network and printer facilities. Additionally, every user will have to navigate the network maze to locate specific applications they need to access. All instructors must understand how the network is structured, how it works and how to navigate the world-wide-web. This training will be provided by the Campus technology instructional assistant.

 

 
 
 

End-User/SQL Programming. To the extent that staff manage/write their own SQL scripts associated with the Query Server, staff will require training on those items and issues. This training will only be necessary if the Student Information System Query becomes reality. Training plans and cost can be added later as an annex to this Plan.

 

 

 End-User Support Groups. Other groups that provide end-user support will be provided additional training in the following:

Office Technology Assistants. This group will require additional training in trouble shooting PC problems, basic network system, printer problems, home page, and graphics, etc. This training will be provided by the Campus technology instructional assistant and/or other training programs funded by this Plan.
CIS Network Specialists. This group will require additional training in areas such as network administration, system engineering, LAN/WAN, PC installation, maintenance, PC troubleshooting, etc. This training will be provided through NVCC and/or a vendor and will be funded by this Plan. Training requirements need to be identified by CIS. Employees involved in extensive and costly training programs may be required to sign a contract to remain with the college for a certain amount of years upon completing of the training program.

 

 
 
 

Instructional Technologists. These two position will need specialized training in ways to take advantage of modern PC-based technology in the use of the internet, multi-media, presentations and other instructional technologies.
Installation and Repair Supervisors. This group will require additional training in areas such as network administration, system engineering, LAN/WAN, PC installation, maintenance, PC troubleshooting, etc. This training will be provided by NVCC and vendor contracts through classes, seminars, programs, etc., and will be funded by this Plan. Training requirements need to be identified by each campus. Employees involved in extensive and costly training programs may be required to sign a contract to remain with the college for a certain number of years upon completing of the training program.

 

 
 
 

Agency Management Analyst. This group will require additional training in areas such as network administration, LAN/WAN, PC installation and maintenance, PC troubleshooting, etc. This training will be conducted by NVCC and vendor training seminars, courses, etc., and will be funded by this Plan. Employees involved in extensive and costly training programs may be required to sign a contract to remain with the college for a certain number of years upon completing of the training program.

 

 
 
 

Campus Technology Instructional Assistants/HR Technology Training Coordinator. It is assumed that we can hire technology instructional assistants that already have the technical skills and expertise necessary to teach classroom courses in the Microsoft Office Suite, Windows 95, Internet and E-mail. However, it may be necessary to identify skill deficiencies and provide training for our technology instructional assistants. Additionally, they will require some local training in our Client/Server Intranet-Based Computing Environment (CSICE).

 

 
 

BUDGET WITH PROGRAM DESCRIPTION

Campus Technology Instructional Assistants/ HR Training Coordinator: ($359,800)

This funding provides for six Campus P-14 technology instructional assistants and one HR training coordinator for a one year period during the initial PC roll-out phase. One instructional assistant will be located at each campus. Annandale and Alexandria will share an additional instructional assistant to help with the extra training load associated with a larger campus. Orientation and application training will be provided by the campus technology instructional assistant. On-site individual assistance will be provided to users in their office environment and group introductory level application training will be provided in a campus computer lab. The HR technology training coordinator will be responsible for implementing this Plan, hosting campus instructional assistants group meetings, manage the technology training budget, and providing back-up training and assistance. Application training will include: Windows 95, Introduction to the Internet, MS-Word, MS-Access, MS-Excel. MS-Powerpoint, and Microsoft Exchange E-Mail. See attached course description. Estimated cost is $51,400 (pay and FICA) each for seven temporary positions.

Teaching Learning Roundtable Groups: ($143,000)

This funding provides for each campus to have a Teaching Learning Technology Roundtable Group to research, develop and implement training projects that will cultivate technology in the classroom delivery systems. This group will provide guidance and assistance to the Campus Faculty Mentoring Networks. Distribution by campus as follows: Alexandria $37K, Annandale $37K, Loudoun $18K, Manassas $18K, Woodbridge $18K, College Staff and ELI $15K.

Instructional Assistants: ($15,000)

 This funding provides for additional training in windows NT networking, LAN, PC troubleshooting, graphic layouts and design and multi-media presentations in the classroom, etc.

CIS Network Specialists: ($65,000)

 This funding provides for specialized training in TCP/IP, LAN/WAN, Windows NT, network administration, system engineers, installation, maintenance, and other training requirements associated with the technical operations of the CSICE. Training requirements are to be identified by the Director of CIS. Individuals enrolled in extensive and expensive training programs may be required to sign a contract indicating they will work at the college for a certain amount of years upon completion of training or pay back the training money back to the college.

Instructional Technologists: ($35,000)

 This funding provides for specialized training for two new instructional technologist positions so they can acquire the expertise and skills necessary for the college to take advantage of modern PC-based technology including the use of the internet, multi-media presentations, and other instructional technologies. It also covers any training cost associated with implementation and maintenance of the student financial aid management system, loans, grants, etc.

Installation and Repair Supervisors: ($25,000)

 This funding provides for technical training for five new positions created to support procurement, installation, maintenance, and operations of the campus local area network. Funding will provide training in installing computers, upgrading computers, troubleshooting, and local area network maintenance. If involved in a expensive training program they may be required to sign a contract to remain with the college for a certain amount of years upon completion of training or pay back the training dollars to the college.

 Agency Management Analysts: ($8,000)

 This funding provides individual training for eight Agency Management Analysts in network administration, LAN/WAN, PC installation and PC maintenance, troubleshooting, etc.

 Campus Instructional Assistants/HR Training Coordinator: ($2,000)

This funding provides for additional training that may be required for technology instructional assistants and the HR training coordinator.

 Other Training Programs: ($30,000)

 This funding provides for other training courses that will not be provided by the Campus technology instructional assistant and may be required by some faculty and staff members who are not covered by other funding categories. These courses include but are not limited to the following: intermediate and advanced level Microsoft Office courses, building a Home Page, Windows NT, introduction to the LAN, PC trouble shooting, graphics layout and design, multi-media presentations and Novell Networks (if required). There will be transition courses offered for those who have already acquired skills in other windows applications such as converting from WordPerfect for Windows to Microsoft Word. These courses will be sponsored by HR and can be scheduled through CEU or vendors. These funds may also be used for technology related courses, credit and non-credit, offered through NVCC

 Office Technology Assistants: ($23,700)

 This funding provides for additional training for 79 office technology assistants to assist their respective offices with local hardware and software problems. This group will assist in the successful migration of the CSICE. Each organization and/or office unit will be required to designate one classified staff member to be the "Office Technology Assistant". This designated individual will receive additional training in troubleshooting basic PC problems, network printer problems and introductory level application software problems. They will be the first person called when help is needed with the PC or other peripheral equipment. This group will have individualized training programs. They will need to take courses in Windows NT, LAN introduction and PC troubleshooting. Estimate 79 office technology assistants will each need to take at least three courses that will not be provided by the technology instructional assistant. Estimated cost: (79 X 3 = 273 X $100 per course = $23, 700)

Text Books/Work Books/Self Pace Study/Video: ($64,932):

 This funding provides for technology text/workbooks needed for staff and faculty to improve their technology skills. These books can be self-instructional workbooks which will be available for staff and faculty to use on the job. The types of books, videos and distribution of these training materials will be determined by the Campus Information Technology Group, College Staff Information Technology Group, and will be added to this Plan at a later date.

HUMAN RESOURCES TRAINING COURSES COURSE DESCRIPTIONS

Windows 95: Introduction

 This hands-on course is designed for the user with little or no Windows experience. It will teach the user how to navigate the Windows 95 environment and use the built-in applications. In-class exercises will be used to emphasize the use of various Windows elements and accessories. This course is the basis for all of the applications courses. Prerequisite: Intro to PC or equivalent experience. (0.6 CEU, 1 day, 6 hours)

Windows 95: Transition

 This course will provide a transition for users that already have computer skills in Windows and are making the transition to Windows 95. Prerequisite: Completed Windows 3.X course and/or has practical application in Windows 3.X.

 Internet: Introduction

 This hands-on course focuses on basic terminology (HTTP, HTML, URL, Anchors, Bookmarks, FTP, Gopher, etc.), introductory navigation, and the use of a popular web browser. By the end of the course, the user will know how to access and use the Internet, the history and structure of the Internet, and how to access and use various services including E-mail, file transfer, and remote logon. Prerequisite: Intro to Windows 95 or Windows 3.X. (0.6 CEU, 1 day, 6 hours)

 Microsoft Word: Transition

 This course provide a transition for users that already have computer skills in Windows based word processing such as WordPerfect for Windows. Prerequisite: Completed a course in a Windows based word processor and/or has practical application in other Windows Word Processing Applications. (0.4 CEU, 1/2 day, 4 hours)

 Microsoft Excel: Transition

 This course provide a transition for users that already have computer skills in Windows based spreadsheet such as Lotus 1-2-3 for Windows. Prerequisite: Completed a courses in a Windows based Spreadsheet and/or has practical application in other Windows Spreadsheet Applications. (0.4 CEU, 1/2 day, 4 hours)

 Microsoft Access Transition

 This course will provide a transition for users that already have computer skill in Windows based data base programs such as Dbase for Windows. Prerequisite: Completed a course in a Windows based dbase program and/or has practical application in other Windows dbase Applications (0.4 CEU, 1/2 day, 4 hours)

 Microsoft Word: Introduction

 Microsoft Word is a word processing program designed to eliminate repetitive typing and allow the user to revise text quickly and easily. This course is designed for the user with little or no prior experience using Word. By the end of the course, you will know how to create and print documents, enhance text, format documents, manipulate text, and use the speller and thesaurus. Prerequisite: Intro to Windows 95 or Windows 3.X. (0.6 CEU, 1 day, 6 hours)

 Microsoft PowerPoint: Introduction

 Microsoft PowerPoint is a presentation graphics program designed for users who need to communicate ideas. This course is designed for the user with little or no prior experience using PowerPoint. Topics that will be covered include understanding and creating presentations, modifying graphic objects, working with colors, cutting and pasting objects, creating master formats, and producing presentations. Prerequisite: Intro to Windows 95 or Windows 3.X. (0.6 CEU, 1 day, 6 hours)

 Microsoft Excel: Introduction

 Microsoft Excel is a spreadsheet program that takes advantage of pull-down menus, mouse support, and all other features of a Windows environment. This course is designed for the user with little or no prior experience using Excel. Topics that will be covered include creating and organizing worksheets, manipulating and formatting worksheets, printing, accessing on-line help, creating charts, and working with databases. Prerequisite: Intro to Windows 95 or Windows 3.X. (0.6 CEU, 1 day, 6 hours)

 Microsoft Access: Introduction

 Microsoft Access is a relational database management system. This course is designed for the user with little or no prior experience using Access. This course introduces the Access screen, menu layout, and basic terminology. Additional topics to be covered include how to establish a database; elements of table design and creation; adding, editing, and deleting records; locating individual records; forming basic queries; sorting output; and creating and running reports. Familiarity with database terminology will be helpful but is not required. Prerequisite: Intro to Windows 95 or Windows 3.X. (0.6 CEU, 1 day, 6 hours)

 E-mail: Introduction to NVCC's E-mail System

 This course will be an overview of the College's new Windows-based, E-mail system. Topics covered will include accessing your e-mail account, retrieving messages, sending messages, and attaching files. Additional topics will be determined once the particular E-mail package is identified. Prerequisite: Intro to Windows 95 or Windows 3.X. (0.6 CEU, 1 day, 6 hours)

 Microsoft Word: Intermediate

 This is a continuation of the Introduction course. Course covers intermediate-level features including working with multiple windows, combining documents, headers and footers, form letters and labels, sorting information, using the table features, using the glossary, recording and running macros, and combining text and pictures. Prerequisite: Intro to Word and Intro to Windows 95 or Windows 3.X. (0.6 CEU, 1 day, 6 hours)

 Microsoft PowerPoint: Intermediate

 This is a continuation of the Introduction course. Course covers intermediate-level features including altering templates, customizing tool bars, making hidden slides, editing clip art, and customizing pictures. Prerequisite: Intro to PowerPoint and Intro to Windows 95 or Windows 3.X. (0.6 CEU, 1 day, 6 hours)

 Microsoft Excel: Intermediate

 This is a continuation of the Introduction course. Course covers intermediate-level features including creating macros, using functions, sharing worksheet data, manipulating the screen display, protecting worksheet data, formatting and enhancing worksheets and charts, linking worksheets, and consolidating worksheet data. Prerequisite: Intro to Excel and Intro to Windows 95 or Windows 3.X. (0.6 CEU, 1 day, 6 hours)

 Microsoft Access: Intermediate

 This is a continuation of the Introduction course. Course covers intermediate-level features including field properties, multi-table design, relational concepts, advanced queries, advanced report writer features, creating mailing labels, basic functions, basics of form creation and usage, indexing to speed searches, usage tips, and shortcuts. Prerequisite: Intro to Access and Intro to Windows 95 or Windows 3.X. (0.6 CEU, 1 day, 6 hours)

 Microsoft Word: Advanced

 This is the capstone course of the series. Course covers advanced-level features including how to link Word document elements to and from other Microsoft products, exploration of desktop publishing in Word, writing macros, creating custom tools and toolbars, the use and creation of styles and templates, and importing graphics and embedding objects. Prerequisite: Intermediate Word, Intro to Excel, Intro to PowerPoint, and Intro to Windows 95 or Windows 3.X. (0.6 CEU, 1 day, 6 hours)

 Microsoft PowerPoint: Advanced

 This is the capstone course of the series. Course covers advanced-level features including customizing presentations with sound and Quick Time movies. Prerequisite: Intermediate PowerPoint, Intro to Excel, Intro to Word, and Intro to Windows 95 or Windows 3.X. (0.6 CEU, 1 day, 6 hours)

 Microsoft Excel: Advanced

 This is the capstone course of the series. Course covers advanced-level features including linking multiple workbooks, creating custom tools and toolbars, sorting and filtering data, using the auditing tools, writing custom functions, pivot tables, data consolidation, and importing and exporting data. Prerequisite: Intermediate Excel and Intro to Windows 95 or Windows 3.X. (0.6 CEU, 1 day, 6 hours)

Microsoft Access: Advanced

 This is the capstone course of the series. Course covers advanced-level features including advanced form design; macros; modules; advanced functions; crosstab reports; importing, exporting, and using data from other databases, spreadsheets, and word processing programs; and creating, saving, and displaying graphics. Prerequisite: Intermediate Access, Intro to Excel, Intro to Word, and Intro to Windows 95 or Windows 3.X. (0.6 CEU, 1 day, 6 hours)

 Building a Home Page

 This is a hands-on course where the user will have the opportunity to design a home page and access it on an HTTP server. While HTML scripting will be discussed briefly, the aim of the course is to enable the user to utilize popular Internet add-on packages (Netscape Navigator Gold 3.0, MS Word Internet Assistant, etc.) to design a home page. A free copy of Netscape Navigator 2.0 will be made available (please bring two 3.5" blank, formatted disks). Prerequisite: Intro to the Internet, Intro to Word, and Intro to Windows 95 or Windows 3.X. (0.6 CEU, 1 day, 6 hours)

 Windows NT 4.0: Introduction

 This is an introductory course designed for the user with little or no Windows NT experience who is already familiarly with basic LAN/WAN networking topics. Course topics include a brief review of networking concepts; using menus and icons in Windows NT; accessing hotspots and help buttons; working with program manager; creating program groups; copying and moving program items; using startup program groups; using the control panel; working with text using Notepad, Write, and Clipbook Viewer; using other accessories; communication with other users; using Schedule+; getting started with file manager; and disk maintenance. Prerequisite: Intro to LANs and Intro to Windows 95 or Windows 3.X. (0.6 CEU, 1 day, 6 hours)

 Intro to LANs

 This is an introductory course designed for the user with little or no networking experience. Topics covered will include basic networking concepts and topology; hardware components that comprise a LAN, including the file server, cabling, interface cards, disk drives, printers, tape, and power backup systems; and a review of popular network operating systems. (0.6 CEU, 1 day, 6 hours)

PC Troubleshooting

 This is an overview course designed to familiarize the user with basic troubleshooting for PCs. Topics covered include upgrading operating systems, adding memory, replacing hard disk and floppy drives, upgrading monitors and video boards, adding FAX and communications modems, and other basic functions. No technical experience is required. (0.6 CEU, 1 day, 6 hours)

 Graphic Layout & Design

 To be determined later. (0.6 CEU, 1 day, 6 hours)

 The following courses are all part of the Microsoft Certified Systems Engineer (MCSE) program through Microsoft Corporation. Completion of courses should enable a qualified student to take the MCSE exams.

TCP/IP elective (Microsoft Implementation of TCP/IP)

 This course is part of the Microsoft Certified Systems Engineer (MCSE) program. Topics covered include introduction to protocols, TCP/IP protocol overview, utilities, internetwork configuration, TCP/IP structure and analysis, and ongoing support. Prerequisite: experience with Windows NT Server. (2 day course, $795)

 LAN/WAN (Networking Essentials)

 This course is part of the MCSE program. Topics covered include networking fundamentals, network hardware, network communications, and network support. Prerequisite: PC experience. (2 day course, $795)

 Windows NT (Windows NT v4.0 Core Technologies and Administration)

 This course is part of the MCSE program. Topics covered include installation and upgrade, user and group fundamentals, system configuration, managing peripherals, resource management, applications management, network management, network environment, domain environment, NetWare integration, remote access management, Internet/Intranet environment, and ongoing maintenance. Prerequisite: Windows 95, and familiarity with LAN concepts. (5 day course, $1,895)

 Network Administration (Windows 95 Administration)

 This course is part of the MCSE program. Topics covered include installation, system configuration, hardware management, network support, resource management, application management, mobile computing, and Microsoft Exchange. Prerequisite: familiarity with LAN concepts and Windows NT. (3 day course, $995)

 Install & Maintenance (Windows NT 4.0 Server and Enterprise Implementation)

 This course is part of the MCSE program. Topics covered include Windows NT architecture, system configuration, network configuration, Internet information server, multi-domain environment, multi-domain implementation, NetWare integration, optimization, and advanced troubleshooting. Prerequisite: Windows NT v4.0 Core Technologies and Administration. (3 day course, $1,095)
 
 


Back to Office of Instructional & Information Technology Home Page

Back to Information Technology Committee Home Page
 
 


This page maintained by Steven G. Sachs, Vice President, Instructional & Instructional & Information Technology

Last update: 7/01/02
nvsachs@nvcc.edu