PRESENTATIONS AND PUBLICATION

Best Practices for Electronic Delivery of Instructional Support Services (May 2003)

Best Practices:  Using Technology to Deliver Instructional Support Services (Oct. 2005) pdf format

Best Practices:  Using Technology to Deliver Instructional Support Services (Oct. 2005) MS Word format

Launching a Successful Distance Learning Program(SACS Annual Conference 2000)

Understanding Distance Education - Getting Beneath the Surface
(SACS Annual Conference 1999)

The Diffusion of Innovations--The Overlooked Literature
(Assn. for Educational Communications & Technology, New Orleans-1993)