| COLLEGE NAME HERE Technology Plan 2008-2009 | |||||||||
| The mission and guiding principles of the college are listed below. | |||||||||
| The mission of Northern Virginia Community College is to respond to the educational needs of its dynamic and diverse constituencies through an array of comprehensive programs and services that facilitate learning and workforce development in an environment of open access and lifetime educational opportunities. Our Vision: To be a learning-centered organization that promotes student success. Our Commitment: We at Northern Virginia Community College are committed to our students, to our community, and to each other. We are committed to excellence in education and take pride in our educational mission as a significant extension of the democratic tradition, and we remain true to the ideals and principles of that cherished tradition. The foundation of our institution is the unique diversity of educational experiences we provide for the community, shaped by our dedication to teaching and learning and to the values that we share: opportunity with excellence, responsiveness, comprehensive educational programs, caring environment, public trust and responsibility. | |||||||||
| The college vision for the future is described below. | |||||||||
| Strategic Vision: By 2015, Northern Virginia Community College will be regarded as one of the top five institutions of higher education in Virginia, known for its excellence in teaching and dedication to higher education access and economic opportunity for the residents of Northern Virgina. It will have a reputation as one of the nation's top three community colleges, with leading programs in the arts and sciences, nursing and allied health professions, and distance learning. NOVA will be seen as the region's premier gateway for helping all residents, including New Americans, achieve the American Dream and as the region's most strategic asset in developing Norhtern Virignia's frontline high-skill workforce. Between 2004-2015, Northern Virginia Community College will extend higher education and training opportunities to more than 500,000 residents, double the college-going rate of historically under-represented populations, place more than 25,000 persons into new high-wage employemnt, and help double the annual earnings for 5,000 low-income families. Because of the quality of its teaching and instructional programs it will be regarded as a "preferred provider" of college transfer students by Virginia's and the National Capital region's most selective universities. Becuase of the reputation its technical and workforce programs in responding to businesses' needs and in meeting industdry standards, NOVA wil be the region's leading provider of highly-skill frontline-workers. | |||||||||
| An “executive progress report” (progress overview of projects and initiatives from the previous year's Tech Plan) is describe below. | |||||||||
| Provide an overview of the achievements of the college technology service area for the previous reporting period including unmet expecations from last year's technology plan, current challenges being faced, and the direction for the future. The FY2008 Technology Plan was implemented without major problems. The planned server, switch, UPS, and edge device lifecycle replacements were completed. However, some installation was delayed due to the demands of dealing with the IT security requirements and subsequent audits. The highway radio system and text messaging systems were utilized for a number of snow closing and other emergencies. Software upgrades on a number of infrastructure components was completed with more scheduled for FY2009. Work began on implementing the new patch management system. Implementation of VISTA and Office 2007 began. Work beyond routine upgrades and maintenance, however, was severely limited due to the inability to fill a large number of IT vacancies and the tremendous amount of work required to meet the SEC501 standards and deal with numerous audits and auditors. Distance learning enrollments grew by 12%. | |||||||||
| Key college goals and associated technology projects are listed below. | |||||||||
| Provide a list of key goals for the college and the associated projects to achieve these goals. These goals should be listed at the end of the Technology Plan with the associated operational requirement, project name, action, and expected costs. | |||||||||
| 1. Increase the number of students enrolled in distance education from 11,000 to 22,000 and from 2,000 to 3,700 for full-time equivalents annually. | |||||||||
| Support Virtual Web Classroom | |||||||||
| Support the Extended Learning Institute | |||||||||
| Maintain H.323 video equipment | |||||||||
| 2. Focus on student success by creating an environment of world class teaching and learning. | |||||||||
| Provide adequate technical staffing for central IT functions | |||||||||
| Support VCCS centrally licensed software | |||||||||
| Perform annual lifecycle replacement of switches and UPS equipment | |||||||||
| Perform annual lifecycle replacement of servers | |||||||||
| Perform annual lifecycle replacement of computers | |||||||||
| Perform lifecycle replacement of electronic classroom equipment | |||||||||
| Maintain reserve for 4th year PC repair and infrastructure upgrades | |||||||||
| Provide technical training for campus and central IT staff | |||||||||
| Provide additional server engineer (for a total of 2) | |||||||||
| Provide additional Network engineer (for a total of 2) | |||||||||
| Provide Sr. Help Desk engineer (for a total of 2) | |||||||||
| Operate the IT Help Desk | |||||||||
| Operate central servers (including email, web, network, etc.). | |||||||||
| Maintain network equipment and software licenses | |||||||||
| Operate College Television Center and cable-tv head end | |||||||||
| Manage the college website | |||||||||
| Replace edge devices | |||||||||
| Replace Campus Master UPS | |||||||||
| Increase campus wireless coverage | |||||||||
| Fund a portion of the college's network and telephone expenses | |||||||||
| Support the IT Support Services Office | |||||||||
| Conduct research and development on new products and services | |||||||||
| Continue Support for the Technology Applications Center | |||||||||
| 3. Develop ten focal points of excellence in its educational programs and services that will be benchmarked to the best in the nation and strategic to building the College's overall reputation for quality. | |||||||||
| Support the use of administrative digital imaging | |||||||||
| Support OIR online data support | |||||||||
| Purchase instructional software | |||||||||
| Support online HR System | |||||||||
| Conduct pilot projects using new technology | |||||||||
| Develop and fund individual campus technology plans. | |||||||||
| 4. Be recognized as a leader among institutions of higher education in Virginia for its development and testing of emergency response and continuity of operation plans. | |||||||||
| Meet all audit requirements for IT security, continuity of operations and emergency response | |||||||||
| Provide security awareness training | |||||||||
| E-911 Upgrade | |||||||||
| Text Message System Annual Maintenance | |||||||||
| 5. Increase the number and diversity of students being served to mirror the population growth of the region. | |||||||||
| Provide office, classroom, and lab technology for new construction | |||||||||
| Support administrative software including SIS, AIS, and Resource25 | |||||||||
| Support the College Information Systems Office | |||||||||