Northern Virginia Community College 2007-2008 Action Plan                         
to Achieve the Chancellor's Technology Expectations for the 2006-2008 Biennium                        
                         
                                           
Action Plan Chancellor's Technology Expectations                        
                                           
Technology Goal I:                        
I. The VCCS will achieve national recognition among community colleges for its technology platforms, connectivity, data security, and information assurance.                        
Related Strategies                        
1 The VCCS Information Technology Services Office (ITS) shall provide system wide leadership and coordination in evaluating emerging technologies to provide the Colleges and the VCCS with the necessary information that will aid in technology decisions                        
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. ITS shall provide leadership in collaboration with the Colleges to research applicable technologies for potential deployment to ensure the effective delivery of enterprise services. Yes-in progress New Technologies NVCC will participate fully with ITS in identifying and testing new technologies. Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 0 3                        
B. ITS shall develop and maintain technology models, standards, and guidelines that clearly delineate the VCCS technology direction and related expectations for the colleges. Yes-in progress Models, Standards, Guidelines NVCC will participate fully with ITS in developing and implementing new models, standards and guidelines. Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 $0 2                        
Related Strategies                        
2. The Colleges and ITS shall maintain in accordance with the approved technology models, standards, and guidelines a robust voice, video, and data services that satisfy the administrative and instructional needs of faculty, staff, and students.                                                                      
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. All Colleges and ITS shall deploy a connection to the Internet/VCCS WAN following VCCS models, standards, and guidelines. Yes MPLS Network NVCC will deploy Allen Sinner, Dir.NVCC IT Support Services Jul-07 Dec-07 $318,744 1                        
B. • Faculty, staff, and students shall have access to wireless network services from on-campus locations.  The wireless network will be secured in accordance with the approved COV ITRM Standard SEC501-01 technology models, standards, and guidelines. Yes Campus Wireless NVCC will maintain its current wireless network and will continue to review security procedures.  IF FUNDS AVAILABLE will increase access points. Allen Sinner, Dir.NVCC IT Support Services Jul-07 Jun-08 TBD 1                        
C. The campus network and servers shall meet the following models, standards, and guidelines:                            
a. Servers shall have appropriate security precautions as defined by  http://www.vccs.edu/its/security/index.htm.  College staff shall annually conduct the following risk assessment survey for each of its severs. http://www.vccs.edu/its/models/System_Server_Questionnarie.doc Yes Server Security NVCC will comply and continue to review Allen Sinner, Dir.NVCC IT Support Services Jul-07 Jun-08 0 1                        
b. Colleges shall implement network security guidelines to secure the college IT infrastructure following the following http://www.vccs.edu/its/security/Security_Guideline_for_LAN.htm   The Technology Council shall develop and recommend best practices for network security. Yes Network Security NVCC will comply and continue to review Allen Sinner, Dir.NVCC IT Support Services Jul-07 Jun-08 0 1                        
c. The campus network shall meet guidelines for cabling and service levels. Retrofit of existing wire closets may require exceptions to the guidelines due to current wall, etc. structures. http://www.vccs.edu/its/guidelines/telcomxx.htm Yes Cabling NVCC will continue to follow guidelines Allen Sinner, Dir.NVCC IT Support Services Jul-07 Jun-08 0 3                        
d. Colleges shall use servers which have not reached their end of lifecycle support.    Yes - in progress Server Lifecycle Older servers will be replaced as part of the annual refresh and consolidation.  25 Servers were purchased early with end of year funds that must be repaid to the college.  See note at end of Spending Plan. Allen Sinner, Dir.NVCC IT Support Services Jul-07 Jun-08 $163,740 1                        
D. Colleges shall upgrade the campus network to accommodate video to the desktop and/or VoIP services as prescribed in VCCS approved models and guidelines by the end of the 2006-2008 Biennium. Yes Network Upgrades NVCC will maintain its network to meet standards Allen Sinner, Dir.NVCC IT Support Services Jul-07 Jun-08 Funded elsewhere 3                        
E. Each College shall provide the necessary facilities and resources to achieve system level connectivity standards established for the system-wide voice over IP network and related services
http://www.vccs.edu/its/models/VoIP_model.htm		 Yes VoIP NVCC will maintain its network to meet standards Allen Sinner, Dir.NVCC IT Support Services Jul-07 Jun-08 Funded elsewhere 3                        
Related Strategies                        
3. Each College and ITS shall maintain in accordance with the approved technology models, standards, and guidelines a computer infrastructure that satisfies the administrative and instructional needs of faculty, staff, and students.                                                                                                                                                                                 
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. Each College shall maintain adequate personal computers that meet hardware and software technical or useful life definitions as defined by VCCS models, standards, and guidelines (http://www.vccs.edu/its/guidelines/DesktopGuidleLine.htm) for the following: Yes Personal Computers Will purchase and install approx 1,065 computers to meet requirements based on data from annual gap analysis in Fall 2007 Steven Sachs, VP Instructional & Information Technology Jan-08 Jun-08 $1,224,600 1                        
a. Each full-time faculty member, full-time staff member, and wage/P-14 part-time FTE shall have their own personal computer at their workstation  with the most appropriate configuration for their use level following the guidelines at http://system.vccs.edu/its/guidelines/hardsoft.htm.  Yes Faculty/Staff computers As part of the annual refresh of personal computers, NVCC will deploy computers to meet the guideline Steven Sachs, VP Instructional & Information Technology Jan-08 Jun-08 Included above 1                        
b. Colleges will provide personal computers on campus for adjunct faculty in a ratio of 1 personal computer for every 20 full-time equivalent adjunct. Yes Adjunct faculty computers As part of the annual refresh of personal computers, NVCC will deploy computers to meet the guideline Steven Sachs, VP Instructional & Information Technology Jan-08 Jun-08 Included above 1                        
c. Computers for student use in classrooms, labs, or other student accessible locations shall be in a ratio of 1 personal computer for every 7 (14%) full-time equivalent students (FTES)  following the guidelines at http://system.vccs.edu/its/guidelines/hardsoft.htm. Yes Student computers As part of the annual refresh of personal computers, NVCC will deploy computers to meet the guideline Steven Sachs, VP Instructional & Information Technology Jan-08 Jun-08 Included above 1                        
d. Computers meeting the minimum resource requirements to run specified software shall be provided for functions such as library and student information kiosks. Yes General use computers As part of the annual refresh of personal computers, NVCC will deploy computers to meet the guideline Steven Sachs, VP Instructional & Information Technology Jan-08 Jun-08 Included above 1                        
e.   Colleges shall use the currently supported Operating System for their Windows and Macintosh computers.  Operating systems which have reached the end of their life cycle should be upgraded to a current version.                        
i. All Windows computers shall use either the current or no more than one release behind the current Windows operating system.  Colleges shall migrate all computers running current release minus two or earlier versions of Windows by the end of the first year of the 2006-2008 Biennium. Yes Computer Operating System Will continue to insure all computers meet the standard Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 included elsewhere 1                        
ii Macintosh computers shall use Mac OS X as its operating system.  Colleges should plan to migrate all Macintosh computers running Mac OS 9 or Mac OS 8 to Mac OS X by the end of the first year of the 2006-2008 Biennium. Yes Computer Operating System Will continue to insure all computers meet the standard Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 included elsewhere 1                        
iii Computers running unsupported Operating Systems in order to run obsolete instructional software shall not be connected to the college network. Yes Out of Date OS Will insure no obsolete OS are connected to the network Steven Sachs, VP Instructional & Information Technology July-07 Jun-08 0 1                        
f. A. General office software shall be kept current. All college Windows computers for students, faculty and staff shall have either the current or no more than one release behind the current version.  College Mac computers should have either the current or no more than one release behind the current version of Mac Office.   Colleges shall develop and implement a plan to upgrade to current office software versions by the end of the first year of the 2006-2008 Biennium. Yes Office 2007 Will implement Office 2007 college-wide by end of FY 2008 Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 Included above 1                        
B. Colleges shall maintain at least one Commonwealth Classroom and one Commonwealth Conference Room per campus following the VCCS models, standards, and guidelines.  (See definition in Appendix A.)
http://www.vccs.edu/its/models/commclas.htm http://www.vccs.edu/its/models/Commonwealth_Conference_Room.htm		 Yes Commonwealth Classrooms & Conference Rooms Will continue to meet standard and keep maintenance agreements current Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 $10,587 2                        
Related Strategies                        
4. ITS, in conjunction with the Colleges, shall establish security plans and procedures in accordance with the approved COV and VCCS technology models, standards, and guidelines.                        
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. ITS shall define, implement and maintain an information technology security organization necessary to comply with all federal, state, and local security regulations.  This must include a description of the information technology security roles and responsibilities at the enterprise level as well as on the college campuses.  All colleges shall have a complete and comprehensive IT security program in place by December 31, 2007. Yes Security Roles NVCC will work with ITS to implement and coordinate security functions. Allen Sinner, Dir.NVCC IT Support Services Jul-07 Jun-08 0 1                        
B. Colleges shall define how they are fulfilling the security personnel staffing requirements and appropriate role access for the enterprise and campuses as it relates to Commonwealth ITRM Standard SEC501-01. Yes-in progress Security Staffing NVCC is in the process of re-filling a vacant dedicated IT security position; has designated an experienced engineer to perform duties in the interim Allen Sinner, Dir.NVCC IT Support Services Jul-07 Jun-08 $102,383 1                        
C. ITS shall evaluate and procure an enterprise patch management solution and each College shall implement patch management software to help mitigate malicious attacks on servers and personal computers No-in progress Patch Management Will participate in the selection and implementation of a patch management solution Allen Sinner, Dir.NVCC IT Support Services Jul-07 Jun-08 $128,000 3                        
Related Strategies                        
5. Colleges and ITS shall participate in national surveys designed to measure IT staffing, budget, planning, and spending and gather comparison data with peer institutions.                        
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. Each College shall maintain a membership to Educause and complete annually the Educause Core Data Service survey by the Educause’s deadline. (http://www.educause.edu/apps/coredata/) Yes Educause Core Data Survey Will submit data Steven Sachs, VP Instructional & Information Technology Jan-08 Apr-08 $2,078 4                        
B. Each College shall participate in an annual ranking survey, such as the Center for Digital Education (http://www.centerdigitaled.com/comcolleges.php), to achieve a national ranking for its information technology and/or an annual innovation in technology competition, such as the Governor’s Technology Awards http://www.covits.org/awards.html. Yes Ranking and Awards Programs Will continue to apply Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 $0 4                        
Related Strategies                        
6. ITS, in conjunction with College representatives and AS&R, shall develop and maintain an effective and comprehensive communications strategy for promoting VCCS technology achievements and keeping the students, faculty, staff, and interested constituents informed of VCCS advancements in technology.                        
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. Each College shall maintain a college website that provides current and prospective students with information about the college’s programs, news, and upcoming events, access to class schedule, registration information for both in person and online, tuition and fees.  The college website shall include links to My VCCS, login instructions, and username and password information in order to link students to VCCS enterprise applications including the Student Information System, Blackboard, and student email. Yes College Wedsite Re-design Will work with an outside firm to redesign website to improve functionality Cathy Simpson, NVCC Technology Applications Center Jul-07 Jun-08 Funded separately 1                        
B. Web sites shall conform to accessibility standards and be coded using technical web standards, so that they are accessible both for section 508 reasons, but also technically appropriate for as wide an audience as possible. Yes-in progress Web Accessibility Will continue to monitor and review college web pages to insure they meet the standards Cathy Simpson, NVCC Technology Applications Center Jul-07 Jun-08 TBD 1                        
C. ITS in collaboration with the Colleges shall develop a web page model, standard and guideline to ensure compliance with the Commonwealth IT Accessibility Standard (http://www.vita.virginia.gov/docs/psg/AccessibilityStandard_GOV103-00_Eff_11-04-05.pdf)   Yes-in progress Web page standard Will work with VCCS ond development and implementation of a standard Cathy Simpson, NVCC Technology Applications Center Jul-07 Jun-08 0 3                        
D. ITS shall refine and publish a communications strategy and its implementation plan to communicate VCCS technology advancements and achievements to students, faculty, staff, and interested constituents. Yes IT Communications Plan Will work with VCCS to refine and improve plan Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 0 4                        
E. College and ITS staff shall submit each biennium a minimum of three proposals on college and enterprise-level technology achievements to major state-wide, regional, and national conferences, such as New Horizons, the Association of College Computing Services of Virginia (http://accs.virginia.edu/), HEUG, Blackboard Users Group, Educause, or the League of Innovation. Yes Conference presentations Independently or in conjunction with VCCS staff will submit proposals to targeted groups Steven Sachs, VP Instructional & Information Technology Jul-07 Jul-08 0 4                        
                                           
Technology Goal: II                        
II Faculty and students will have access to teaching and learning opportunities regardless of time or place.                        
Related Strategies                        
1. The Colleges with support from the VCCS System Office (ITS, AS&R, and Workforce Development Services) shall provide access, training, and support to students, faculty and staff using synchronous and asynchronous teaching tools and services that support a variety of instructional approaches.                        
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. Colleges shall maintain 60% of their classroom space as an Electronic Classroom (See definition in Appendix A).  Colleges which do not meet the 60% minimum shall develop a plan to achieve that goal at the end of the 2006-2008 Biennium. Yes Electronic Classrooms At least 95% of classrooms currently meet the goal; will refresh annually to comply with the useful life standard (Cost is for projector refresh; computers funded elsewhere)  IF FUNDS AVAILABLE,  Will add additional equipment and control units. Steven Sachs, VP Instructional & Information Technology Jan-08 Jun-08 $184,000 1                        
B. Colleges shall equip at least one Mobile Electronic Classroom per campus or off-campus center (See definition in Appendix A). Yes Mobile Classrooms Will continue to meet the standard Steven Sachs, VP Instructional & Information Technology Jul-07 Jan-08 Included above 1                        
C. Colleges shall plan for a state-of-the art teaching environment in new and renovated buildings as part of the capital development plan.  Colleges shall develop implement Electronic Classrooms as a part of new classroom construction and renovation and develop a plan to upgrade existing Electronic Classrooms on a five year replacement cycle. Yes Electronic Classrooms in new construction Will equip all new construction Steven Sachs, VP Instructional & Information Technology Jul-07 Jan-08 Funded separately 1                        
D. Colleges shall provide an on-campus professional development program using workshops, seminars, web tutorials, and/or college training/certification process that maximizes faculty and staff competency in the following areas: Yes-in process Staff Technology Training Will continue to provide training and will continue funding for faculty mentors/trainers on each campus Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 $48,000 1                        
  A.     Provide orientation for new employees and adjunct faculty and support for current employees on general office tools & techniques  No MS Office Tools Will develop and implement program. Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 Funded separately 2                        
  B.     Provide training for faculty and staff for instructional tools & techniques  Yes Instructional Tools Training Will continue to provide training and will continue funding for faculty mentors/trainers on each campus Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 Included above 2                        
  1.      Demonstrate competency with courseware management software No Courseware Mgt. Competency Will develop and implement program. Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 Included above 2                        
  2.      Orientation to multimedia software and hardware used in the Commonwealth classrooms and conference rooms and Electronic classrooms Yes Commonwealth Classroom  orientation Will work with campuses to continue to provide training. Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 Included above 2                        
  3.      Provide faculty certification course(s) including incorporating available online content into courses, how to develop web based content, best practices, pedagogy, and formative course evaluation. No Faculty certification into use of web Will develop and implement program. Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 Included above 2                        
  4.      If the college has web conferencing software, training and support will be provided using workshops, presentations, and/or web tutorials.   Yes Centra training Will continue to provide training and mentors. Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 Included above 2                        
  5.    Provide orientation, training, and support for all full-time and adjunct faculty on how access and to incorporate VIVA resources and information literacy skills and standards into their courses. Yes VIVA Training Will work with campuses to continue to provide training. Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 Included above 2                        
  6.      Provide workshops, presentations, and/or web tutorials on other instructional applications e.g., MERLOT, AutoDesk, GIS, etc. Yes-in process Web applications training Will continue and expand training to cover additional applications. Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 Included above 2                        
  C.     Provide access and training to new application tools and techniques Yes New tools training Will continue to provide training and will continue funding for faculty mentors/trainers on each campus Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 Included above 2                        
E. Each College shall provide training for faculty and staff to ensure effective usage of administrative and learning management systems.   Yes College System Training Will continue to provide training. Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 Included above and funded separately where necessary 2                        
                                           
F. Instructional software shall be kept current. Each College should not be more than one generation behind the current version (i.e., about 18 months maximum behind a current release). Each College shall document exceptions for bona fide instructional purposes, such as personal computer repair programs. Yes Instructional Software Will survey needs and upgrade software as necessary to meet standard and support facultyinstructional use of technology Steven Sachs, VP Instructional & Information Technology Nov-07 Jun-08 $237,625 1                        
G. Each College shall provide instructional design support for faculty using technology for teaching and learning by providing access to an instructional technologist and/or instructional designer. Yes Instructional Design Support Will continue to offer workshops and design support Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-07 Funded separately 1                        
H. Each College shall comply fully with academic policies that are outlined in the VCCS Policy Manual as they pertain to the delivery and assessment of instructional programs, courses and support services.   Each College shall follow the procedures outlined in the VCCS SIS library: http://www.vccs.edu/sislibrary/ for scheduling distance and hybrid courses. Yes Compliance with Academic Policies Will comply with policies and procedures Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 0 3                        
I. Each College shall monitor compliance with VCCS Policy Manual section 5.1.01 Computer and Information Literacy Requirement (http://www.vccs.edu/Polcypdf/section/sectn5.pdf). 
“Each college must ensure that a computer-competent student will be able to:
  * demonstrate a working knowledge of computing concepts, components, and operations to accomplish educational and career tasks;
  * use appropriate components of an integrated productivity software package involving word processing, spreadsheet, database, presentation, and/or communication applications;
  * access, retrieve, assess, and apply networked information resources, e.g., on-line catalog, virtual libraries, and the Internet; and use telecommunication software, e.g., electronic mail, listservs, bulletin boards, and/or newsgroups, to communicate with faculty, students, and information providers.”		 Yes Compliance with Computer and Information Literacy Requirements Will comply with requirement Sharon Robertson, Assoc. VP Academic Services Jul-07 Jun-08 0 3                        
J. Each College shall update and maintain a plan to address college, and system wide, educational program needs through distance learning. Yes Distance Learning Program Will to coninue to increase distance learning offerings and sections as needed through the Extended Learning Institute Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 Funded separately 1                        
K. Each College shall update and maintain a plan to utilize instructional technology to increase access and enhance student success in the traditional classroom and distance learning. Yes-in progress Instructional Technology Plan Will participate in the  national "Achieving the Dream" and "Academic Transformation" projects Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 Funded separately 1                        
L. Each College shall list distance learning courses with the "VCCS Online" course directory. http://www.vccs.edu/vccsonline/coursedatabase.html  Yes VCCS Online Will continue to list courses Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 0 4                        
Related Strategies                        
2. ITS shall develop and maintain a comprehensive communication infrastructure which is readily accessible to administrators, faculty, and staff to support teaching and learning using multiple coordinated technologies to improve communication with students.                        
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. Faculty and staff members shall use general office software tools on a regular basis, to improve efficiency and effectiveness and to communicate with each other and with students.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Yes Microsoft Office Use Will insure products are installed and established as the college standard Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 Included above 1                        
B. Each College shall make e-mail service, including directory services, available for all faculty, staff, and students. Student e-mail is to be provided through the shared student e-mail service offered by the ITS. Yes Email Will insure email is available and will promote use of student email Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 Funding part of other line items 1                        
Related Strategies                        
3. ITS shall develop and maintain a robust, world class network infrastructure utilizing the highest industry standards to provide full functionality, reliability and performance for instruction.                        
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. All faculty and staff personal computers shall be connected to the campus network. Yes Network Access for Staff All PCs are connected to the network Allen Sinner, Dir.NVCC IT Support Services Jul-07 Jun-08 Annual infrastructure refresh included in other line items 1                        
B. All classroom and lab personal computers are connected or have the capability of being connected to the campus network. Each College shall document exceptions for bona fide instructional purposes, such as personal computer repair programs. Yes Network Access for Classrooms and Labs All PCs are connected to the network Allen Sinner, Dir.NVCC IT Support Services Jul-07 Jun-08 Annual infrastructure refresh included in other line items 1                        
C. The campus network shall be accessible in all campus locations (offices, labs, classrooms, auditoria, etc.). Yes Network Access for General Use Spaces All PCs are connected to the network Allen Sinner, Dir.NVCC IT Support Services Jul-07 Jun-08 Annual infrastructure refresh included in other line items 1                        
                                           
Related Strategies                        
4. ITS shall develop and standardize business practices which protect the privacy and security of faculty, staff, and student data.                        
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. Each College shall develop a program to ensure compliance with all VCCS standards applicable to security and privacy of faculty, staff, and student data. 
http://www.vccs.edu/its/standards/secpol2.htm
http://www.vccs.edu/its/standards/PersonnelSecurityStandard.htm http://www.vccs.edu/its/standards/SecPolStudents.htm
http://www.vccs.edu/its/standards/Technology_Standard_VCCS%20Acceptable%20Use.doc		 Yes Security and Privacy Will continue to insure standards are met Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 Included above 3                        
                                           
Technology Goal: III                        
III. Online student support services and learning tools will be available.                                        
Related Strategies                        
1. AS&R in conjunction with College representatives and ITS shall research and gather data to determine what tools and services most effectively support student learning.  Using the data gathered, the VCCS shall prioritize what systems and services should be expanded or implemented and develop a project plan to put in place student support services and learning tools.                        
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. Each College shall identify in their plan how the college provides access to student and instructional support services that enable electronic learning activities (http://www.vccs.edu/vccsit/Electronic Services.doc) and the personnel responsible for a-l below:
  		 Yes Electronic Delivery of Support Services Will continue to provide electronic access to support services for elearning students and expand the services college-wide. Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 Funded separately,; or included elsewhere 1                        
a. Each College shall provide an on-line orientation service that informs students about e-learning expectations and the skills that promote successful outcomes in distance learning.  Such orientation services must include information concerning where on campus students can obtain technology support and academic support if they experience challenges with on-line learning. Yes On-line orientation Will continue to provide online orientation. Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 Funded separately,; or included elsewhere 1                        
b. Develop online tutorials and synchronous chat opportunities or other mechanisms for mentoring services. Yes Online mentoring Will continue to provide online tutorials and real-time chat with ELI counselors and other staff. Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 Funded separately; or included elsewhere 1                        
c. Provide online testing, accessible online proctor form, and online library resources. Yes Online test proctor forms and library resources Will continue to provide services. Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 Funded separately 1                        
d. Provide students access to online admissions application, online enrollment, and transcripts.  Yes Online admissions, enrollment, transcripts Will continue to provide services. Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 Funded elsewhere 1                        
e. Provide access to pertinent websites and online financial aid forms. Yes Financial Aid access Will continue to provide access and services Elizabeth Harper, Assoc. VP for Student Services Jul-07 Jun-08 Funded elsewhere 1                        
f. Provide students with online access to course advisors Yes Course advisor access Will continue to provide access to ELI counselors, staff and faculty. Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 Funded separately 1                        
g. Provide help desk support for students using the course management system, student information system, and student e-mail. Yes Help Desk Access for distance learners Will continue to provide services. Monica Sasscer, Assoc. VP for Instructional Technology Jul-07 Jun-08 Funded elsewhere 1                        
h. Provide technology support services in the form of guidance for computer requirements for an online course. Yes Computer Guidance Will continue to provide guidance to student through online website. Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 0 2                        
i. Provide textbook titles, ISBN codes, and purchasing information for required textbooks via the college website. Yes Textbooks Will continue to provide information to students. Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 Funded elsewhere 2                        
B. AS&R, in conjunction with the Colleges, will explore the feasibility of virtual advising and make recommendations for those services which would better serve community college students and thereby improve VCCS retention and graduation rates. Yes-in progress Virtual Advising College implemented Virtual Advising during Spring Advising Week including real-time chat, dedicated virtual advisors, and advising email.  College had already implement the PeopleSoft degree progress module. Elizabeth Harper, Assoc. VP for Student Services Jul-07 Jun-08 Included in other line items 4                        
C. Each College shall develop and publish a Service Level Agreement (SLA) for the provision of help desk services.   Yes Service Level Agreements Will monitor annual performance on SLAs and update them annually (http://www.nvcc.edu/oit/slas.htm) Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 0 3                        
D. Each College shall ensure that all students, faculty, and staff shall have access to tier one help desk service provided by the college that directly supports the tier 2 and 3 services provided by VCCS for shared services. The Technology Council shall define the delineations between support tiers, however, pending that work product, tier 1 is defined as college-provided help, tier 2 is defined as the VCCS Client Services Help Desk function, and tier 3 is defined as VCCS Information Technology Services staff assistance or ITS provided vendor assistance to resolve an outstanding issue. Yes Help Desk Will continue to provide level 2 Help Desk Support and will augument staffing  though P-14 and student employees with Technology Funds Rae Smith Watson, NVCC ITSS Customer Services Manager Jul-07 Jun-08 $175,000 1                        
Related Strategies                        
2. ITS shall maintain the administrative and learning management systems at current, vendor-supported releases to meet the instructional and administrative needs of the Colleges                        
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. ITS shall deploy an enterprise plan to upgrade to the latest releases of learning management and administrative software.  Using the enterprise plan, the Colleges shall develop and deploy local plans including training college staff, updating business processes, and revising documentation in concert with the enterprise deployment schedule.   Yes-in progress Enterprise Software Will participated in the testing and implementation of enterprise software upgrades and enhancements. Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 $0 1                        
B. Each College shall maintain adequate service levels for technology infrastructure to achieve the mission and priorities of the College in concert with centrally provided services.   Yes System Monitoring Will continue to monitor network, applications, and hardware useage to insure they meet the mission and priorities of the college Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 Included in other line items 1                        
C. ITS shall provide test environments of the most recent releases to System Office and college staff.  College staff will access test environments for college training and planning and will participate in testing before patches or additional functionality is moved to production. Yes-in progress Test environments Will continue to participate in testing of new applications, versions, and enhancements; and will provide training for enterprise software Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 0 2                        
Related Strategies                        
3. ITS shall work with Network Virginia and appropriate telecommunications vendors to improve network reliability and capacity.                        
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. The Colleges and ITS shall monitor network traffic to ensure the Colleges and the VCCS System Office have adequate bandwidth. Yes-in progress Bandwidth Monitoring Will continue to work with VCCS staff to monitor bandwidth Allen Sinner, Dir.NVCC IT Support Services Jul-07 Jun-08 0 3                        
B. The Colleges will ensure that ITS has access to the college’s edge router. Yes Edge Router Access Will insure ITS has access Allen Sinner, Dir.NVCC IT Support Services Jul-07 Jun-08 0 1                        
C. The Colleges and ITS will log any changes to the college’s edge router in a change management application. Yes-in progress Edge Router Change Management Will work with ITS staff to develop and implement appropriate procedures to log edge router changes Allen Sinner, Dir.NVCC IT Support Services Jul-07 Jun-08 0 1                        
                                           
Technology Goal: IV                        
IV. Technology applications will be leveraged to ensure access to high demand workforce training programs throughout the Commonwealth.                        
Related Strategies                        
1. ITS shall work with the System Office Workforce Development Office to integrate Workforce students and courses into the course management system, student email, and a student information system.                        
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. ITS along with the Workforce Development Services (WDS) Advisory Council shall coordinate projects to manage non-credit student data integration with the Student Information System and payment processing.  College staff shall participate in the development of common business processes and testing solutions. No Continuing EducationWorkforce Development use of SIS Will participate in the development, testing and implementation of appropriate solutions for facilitiating use of the SIS by CE/WD William Gary, VP Workforce Development & Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 TBD 1                        
B. ITS along with the WDS Advisory Council shall develop processes to manage student data and statistics to meet reporting requirements.  Colleges shall assist with testing and the implementation of these processes on their campus. No Continuing EducationWorkforce Development reporting Will participate in the development, testing and implementation of appropriate reporting solutions for CE/WD William Gary, VP Workforce Development & Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 TBD 1                        
                                           
Technology Goal: V                        
Online resources and expertise will be leveraged across the system utilizing data warehousing and other strategic information systems.                        
Related Strategies                        
1. ITS, in conjunction with the Chancellor’s appointed Institutional Research Steering Committee, shall establish a model for an enterprise portal to facilitate achievement of:                        
  • student learning and career objectives
• faculty teaching and professional development goals and objectives
• effective and efficient management and processing of College and System Office administrative support functions		 No IR Reporting Will participate in the development and testing of an appropriate enterprise reporting portal George Gabriel, Assoc. VP for Institutional Research, Planning and Assessment: & Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 TBD 4                        
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A.  Each College shall improve facilities scheduling, usage, and reporting through appropriate software. Yes-in progress Enterprise resource scheduluing software NVCC has implented Resource 25 and will continue to expand its useage and functionality Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 $5,300 2                        
Related Strategies                        
2. ITS shall implement an enterprise portal based on the defined model No Enterprise Portal Will participate in the development and testing of an appropriate enterprise  portal beyond the ones already provided by Blackboard and the AIS Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 TBD 4                        
Related Strategies                        
3. ITS shall define a data warehouse and reporting model for integration of information from disparate learning management and administrative systems.                        
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. Identify core information needs, review and standardize business processes, and establish common definitions for data components. No Core Information Needs Will work with VCCS to define and implement common data definitions George Gabriel, Assoc. VP for Institutional Research, Planning and Assessment: & Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 TBD 1                        
B. Create a database management system that will integrate existing data sources across all operating functions, and incorporate any new or additional data required to support enterprise functions and reporting needs. Yes-in progress Management Information System Will work with VCCS to define and implement the SAS Management Information System George Gabriel, Assoc. VP for Institutional Research, Planning and Assessment: & Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 TBD 1                        
                         
4. ITS shall implement an enterprise data warehouse and reporting system based on the defined model.                        
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. Develop executive information systems to enhance management grasp of organizational status and ability to monitor performance. Yes-in progress Dashboard Will work with VCCS to define and implement an executive information system (dashboard) George Gabriel, Assoc. VP for Institutional Research, Planning and Assessment: & Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 TBD 1                        
B. Create a single source for institutional research information (FACTBOOK) for public consumption and an internal set of data available to the institutions for use in their research. No FactBook Will work with VCCS to define and implement an executive information system (dashboard) George Gabriel, Assoc. VP for Institutional Research, Planning and Assessment: & Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 TBD 4                        
                                           
Technology Goal: VI                        
VI. Proven disaster recovery and contingency planning strategies will be incorporated to ensure that community college services vital to the Commonwealth and its citizens are maintained in accordance with prioritization set by the Technology Council and approved by the Council of Presidents (See Appendix B).                        
Related Strategies                        
ITS shall develop and implement and maintain information security models, standards, guidelines and supporting programs that are appropriate to its business and technology environment.                        
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. Each College shall complete and maintain all planning documents outlined in the VCCS Contingency Planning and Business Recovery Program. http://www.vccs.edu/its/models/secpl.htm and the VITA Continuity of Operations Plan (COOP) http://www.vita.virginia.gov/security/coop/coop.cfm All colleges will produce an updated business recovery plan by July 1, 2007 as required by the Commonwealth Security Standard. Yes-in progress Business Recovery Standard Will review and update all business recovery and COOP plans to comply with standard Allen Sinner, Dir.NVCC IT Support Services Jul-07 Jun-08 0 1                        
                                           
Technology Goal: VII                        
VII. Reliable, sustainable, and scaleable administrative support systems will be in place to support continued achievement of Management Standards, including clean audits, appropriate financial accounting and reporting activities, and expanded reporting required to deliver services.                        
Related Strategies                        
The VCCS shall implement and operate the selected enterprise administrative software to meet the management and administrative needs of the Colleges and the VCCS.                         
Operational Requirements: Requirement Met Project Name/ Item Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. The Administrative Information Systems Steering Committee shall develop an enterprise plan to implement administrative information system software.    Using the enterprise plan, the Colleges shall develop, resource, and deploy local plans in concert with the enterprise deployment schedule.   Yes-in progress AIS Will participate in testing, implementation and training to fully implement AIS Stephen Mahood, NVCC Controller; Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 Included in other line items 1                        
B. The Administrative Information System Steering Committee shall evaluate the implementation of a human resource management system. No HR System Will participate in the review and planning of a VCCS HR Management System. Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 0 4                        
                                           
Action Plan for College Goals                        
                                           
                                           
Technology Goal I:                        
    Create an environment for world-class teaching and learning                        
Related Strategies                        
1. Maintain, update, and operate the College technology infrastructure so that the environment will support world-class teaching and learning.                        
Operational Requirements: Requirement Met Yes/No Project Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. Provide adequate technical staffing for campus and central IT functions Yes IT Staffing Maintain current staffing levels Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 553,560 1                        
B. Support VCCS centrally licensed software Yes Centrally licensed software Maintain centrally licensed instructional, antivirus, and system software Steven Sachs, VP Instructional & Information Technology Jul-07 Jun-08 200,144 1                        
C. Perform annual lifecycle replacement of switches and UPS equipment Yes Switch/UPS refresh 40 switches, 2 firewalls, 39 UPS for comm rooms, and 2 Campus Master UPS were replaced with end of year funds that will be repaid to the colelge.  See the note at the end of the Spending Plan. Allen Sinner, Dir.NVCC IT Support Services, NVCC ITSS Jul-07 Jun-08 340,819 1                        
D. Maintain reserve for 4th year PC repair  Yes Infrastructure Upgrades Maintain reserve for out of warranty repairs and unexpected infrastructure upgrades Allen Sinner, Dir.NVCC IT Support Services, NVCC ITSS Jul-07 Jun-08 15,000 1                        
E. Provide technical training for campus and central IT staff Yes IT Staff Training Provide training to upgrade tech staff skills Allen Sinner, Dir.NVCC IT Support Services, NVCC ITSS Jul-07 Jun-08 35,000 2                        
F. Operate central servers (including email, web, network, etc.).  Yes On-going operations  Support on-going operations of college servers and network.  Operate central servers (including email, web, network, etc.), includes:  server software licenses, technical consulting, Help Desk software, computer room maintenance, network monitoring software maintenance, UPS batteries/maintenance, misc. hardware and supplies. Allen Sinner, Dir.NVCC IT Support Services, NVCC ITSS Jul-07 Jun-08 150,000 1                        
G. Provide additional server engineer (for a total of 2) Yes Server Engineer Provide a restricted server engineer position so there is more than one engineer for this function. Allen Sinner, Dir.NVCC IT Support Services, NVCC ITSS Jul-07 Jun-08 85,500 1                        
H. Provide additional Network engineer (for a total of 2) Yes Network Engineer Provide a restricted newtwork engineer position to increase coverage for increased sites. Allen Sinner, Dir.NVCC IT Support Services, NVCC ITSS Jul-07 Jun-08 101,931 1                        
I. Maintain network equipment and software licenses Yes Cisco/MS Licenses Maintain licenses on new Cisco Equip not covered by current 2-year license and MS tools not covered by campus agreement Allen Sinner, Dir.NVCC IT Support Services, NVCC ITSS Jul-07 Jun-08 15,000 1                        
J. Operate College Television Center and cable-tv headend Yes TV Center Operate College TV Center to provide streaming, cable-tv, and production services Chuck Siegel, NVCC TV Center Jul-07 Jun-08 funded separately 4                        
K. Text Message System Annual Maintenance Yes Text Message System Annual maintenance on hosted text messaging system Steven Sachs, VP Instructional & Information Technology, VP IIT Jul-07 Jun-08 25,000 4                        
L. Replace edge devices Yes-in progress Edge Device Refresh Replace 1/5 edge devices as part of scheduled refresh Allen Sinner, Dir.NVCC IT Support Services, NVCC ITSS Jul-07 Jun-08 100,000 4                        
M. Upgrade to Exchange 2007 No Exchange 2007 Upgrade to current version Allen Sinner, Dir.NVCC IT Support Services, NVCC ITSS Jul-07 Jun-08 25,000 4                        
N. Replace Campus Master UPS Yes-in progress Master UPS Refresh Replace 1/6 of campus master UPS equipment as part of scheduled refresh Allen Sinner, Dir.NVCC IT Support Services, NVCC ITSS Jul-07 Jun-08 15,000 4                        
O. E-911 Upgrade Yes-in progress E-911 Additional E-911 server purchased with end of year funds that must be repaid to college ($45,312).  See note at end of Spending Plan.  IF FUNDS AVAILABLE ($70,000), Install additional E-911 servers to serve additional campuses Allen Sinner, Dir.NVCC IT Support Services, NVCC ITSS Jul-07 Jun-08 115,312 4                        
P. Call Manager Upgrade No Call Manager Upgrade IF FUNDS AVAILABLE, Upgrade to current version Allen Sinner, Dir.NVCC IT Support Services, NVCC ITSS Jul-07 Jun-08 40,000 4                        
Q. Voice Mail Upgrade No Voice Mail Upgrade IF FUNDS AVAILABLE, Upgrade to current version Allen Sinner, Dir.NVCC IT Support Services, NVCC ITSS Jul-07 Jun-08 30,000 4                        
R. Conduct research and development on new products and services Yes Research and Development Test new software and technology tools Steven Sachs, VP Instructional & Information Technology, VP IIT Jul-07 Jun-08 TBD, funded separately or with funds saved elsewhere 4                        
S. Conduct pilot projects using new technology Yes-in progress Pilot Projects Conduct pilot projects using new technology Steven Sachs, VP Instructional & Information Technology, VP IIT Jul-07 Jun-08 TBD, funded separately or with funds saved elsewhere 4                        
T. Also see the Action Plan to Support the Chancellor's Expecations for additional funded projects in this area:  1.2.B.-Wireless, I.2.C.d.-Server Lifecycle, I.2.E.VoIP, I.3.A.9.f. - Personal Computer Requirements, I.3.B. - Commonwealth Conference Rooms, I.4.B. -Security Staffing, I.6.B.-Lift Text Transcoder, II.1.A.-B. - Electronic Classrooms, II.1.F. - Instructional software, III.1.D. - Help Desk.)                                        
Technology Goal II:                        
  Increase the number and diversity of students being served to mirror the population growth of the region.                        
Related Strategies                        
1. Expand e-learning opportunities from 12,200 students in 2005-06 to 12,700 students for a target of 2,466 annualized FTES.                        
Operational Requirements: Requirement Met Yes/No Project Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. Support Virtual Web Classroom Yes Saba-Centra Software Maintain licenses on Saba-Centra software Steven Sachs, VP Instructional & Information Technology, VP IIT Jul-07 Jun-08 44,000 1                        
B. Support the Extended Learning Institute Yes ELI Support the ELI distance learning program Steven Sachs, VP Instructional & Information Technology, VP IIT Jul-07 Jun-08 funded separately 1                        
C. (Also see the Action Plan to Support the Chancellor's Expecations, II.1.G, H. & J.-Distance Learning.)                                        
Technology Goal III:                        
  Develop focal points of excellence in NOVA's educational programs and services and build the college's overall reputation for quality.                        
Related Strategies                        
1.   Support the expansion and contribute to the Center for Excellence in Teaching that will assist faculty and staff to improve the quality of teaching and learning and contribute to NOVA being among the top community colleges in the use of instructional technology in the classroom.                        
Operational Requirements: Requirement Met Yes/No Project Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. (Included in Action Plan to Support Chancellor's Expectations--see II.1.D.and E. -Instructional Technology) Yes-in progress TAC Continue support for TAC's professional development activities Monica Sasscer, Assoc VP- Inst. Tech. Jul-07 Jun-08 funded separately 2                        
Related Strategies                        
2. Assist each campus in developing at least one focal point of excellence that will contribe to the collge's reputation for quality and help define campus distinctiveness.                        
Operational Requirements: Requirement Met Yes/No Project Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. Develop and fund individual campus technology plans. Yes-in progress Campus Technology Plans Develop and fund individual campus/VP unit technology plans with distribution of funds by FTES--funds variety of small projects, stipends, laptops, and P-14 staffing for computer labs, etc. (Go to http://www.nvcc.edu/oit  to see campus plans) Steven Sachs, VP Instructional & Information Technology, VP IIT Jul-07 Jun-08 609,050 1                        
Technology Goal IV:                        
  Restructure a number of administrative and support functions to increase organizational capacity, efficiency and effectiveness                        
Related Strategies                        
1 Initiate campus planning for the new SIS/AIS systems implementations.                        
Operational Requirements: Requirement Met Yes/No Project Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. (SIS and AIS activities are included in the Action Plan to Support the Chancellor's Expecations.  See III.2.A.-SIS/AIS Upgrade) Yes-in progress SIS/AIS Implement AIS Steven Sachs, VP Instructional & Information Technology, VP IIT Jul-07 Jun-08 included above 2                        
b. Provide additional training for SIS and AIS implementations. Yes-in progress SIS/AIS Training Provide ongoing AIS and SIS training Steven Sachs, VP Instructional & Information Technology, VP IIT Jul-07 Jun-08 included above 2                        
2. Begin developoment of a College-wide management information system.                                        
Operational Requirements: Requirement Met Yes/No Project Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. (Projects included in the Action Plan to Support the Chancellor's Expecations.  (See V.1.A.-Facility Reporting Software, V.3.A-B - Core Information Needs and Database Management System, and V.4.A.-Executive Information System) Yes-in progress Management Information System Work with the VCCS and Campuses to develop better management data tools. Steven Sachs, VP Instructional & Information Technology, VP IIT Jul-07 Jun-08 TBD 1                        
B. Suplemental MIS software to supplement VCCS SAS No MIS Software Review supplemental MIS software as needed to supplement VCCS SAS Steven Sachs, VP Instructional & Information Technology, VP IIT Jul-07 Jun-08 TBD 4                        
Related Strategies                        
3. Support new online management systems                        
Operational Requirements: Requirement Met Yes/No Project Name Action Responsible Person Time Line
Start Date		 Time Line
End Date		 Expected Costs  Priority                        
A. Maintain imaging software and hardware. Yes Digital Imaging Maintain software liceneses and equipment for digital imaging system Steven Sachs, VP Instructional & Information Technology, VP IIT Jul-07 Jun-08 62,155 1                        
B. Maintain interim online HR system. Yes Interim HR System Continue to license and support interim online HR system Steven Sachs, VP Instructional & Information Technology, VP IIT Jul-07 Jun-08 135,000 1                        
C. Expand digital imaging to other offices No Digital Imaging Expansion IF FUNDS AVAILABLE, Expand use of digital imaging to other administrative offices Steven Sachs, VP Instructional & Information Technology, VP IIT Jul-07 Jun-08 Up to 200,000 from other funds 4                        
D. Archive Paper Records No Archive Records Contract for scanning of old paper records for archival purposes Steven Sachs, VP Instructional & Information Technology, VP IIT Jul-07 Jun-08 250,000 from other funds 4                        
E Expand Intelligent Call Center Software No IPCC Call Center Software Upgrades were purchased with end of year funds for the help desk, financial aid, and the call center ($27,104) that must be repaid to the college.  See note at the end of the spending plan.  IF FUNDS AVAILABLE, Expand use of intelligent call center software to other departments Steven Sachs, VP Instructional & Information Technology, VP IIT Jul-07 Jun-08 $27,104 plus 15,000 per dept. 4