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| Northern Virginia Community College 2007-2008 Action Plan |
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| to Achieve the Chancellor's Technology
Expectations for the 2006-2008 Biennium |
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| Action Plan Chancellor's Technology Expectations |
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| Technology Goal I: |
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| I. |
The VCCS will achieve national recognition among community
colleges for its technology platforms, connectivity, data security, and
information assurance. |
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| Related Strategies |
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| 1 |
The VCCS Information Technology Services Office
(ITS) shall provide system wide leadership and coordination in evaluating
emerging technologies to provide the Colleges and the VCCS with the necessary
information that will aid in technology decisions |
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| Operational Requirements: |
Requirement
Met |
Project
Name/ Item Name |
Action |
Responsible
Person |
Time
Line
Start Date |
Time
Line
End Date |
Expected Costs |
Priority |
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| A. |
ITS
shall provide leadership in collaboration with the Colleges to research
applicable technologies for potential deployment to ensure the effective
delivery of enterprise services. |
Yes-in
progress |
New
Technologies |
NVCC
will participate fully with ITS in identifying and testing new technologies. |
Steven
Sachs, VP Instructional & Information Technology |
Jul-07 |
Jun-08 |
0 |
3 |
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| B. |
ITS
shall develop and maintain technology models, standards, and guidelines that
clearly delineate the VCCS technology direction and related expectations for
the colleges. |
Yes-in
progress |
Models,
Standards, Guidelines |
NVCC
will participate fully with ITS in developing and implementing new models,
standards and guidelines. |
Steven
Sachs, VP Instructional & Information Technology |
Jul-07 |
Jun-08 |
$0 |
2 |
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| Related Strategies |
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| 2. |
The
Colleges and ITS shall maintain in accordance with the approved technology
models, standards, and guidelines a robust voice, video, and data services
that satisfy the administrative and instructional needs of faculty, staff,
and students. |
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| Operational Requirements: |
Requirement
Met |
Project
Name/ Item Name |
Action |
Responsible
Person |
Time
Line
Start Date |
Time
Line
End Date |
Expected Costs |
Priority |
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| A. |
All
Colleges and ITS shall deploy a connection to the Internet/VCCS WAN following
VCCS models, standards, and guidelines. |
Yes |
MPLS
Network |
NVCC
will deploy |
Allen
Sinner, Dir.NVCC IT Support Services |
Jul-07 |
Dec-07 |
$318,744 |
1 |
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| B. |
•
Faculty, staff, and students shall have access to wireless network services
from on-campus locations. The wireless
network will be secured in accordance with the approved COV ITRM Standard
SEC501-01 technology models, standards, and guidelines. |
Yes |
Campus
Wireless |
NVCC
will maintain its current wireless network and will continue to review
security procedures. IF FUNDS
AVAILABLE will increase access points. |
Allen
Sinner, Dir.NVCC IT Support Services |
Jul-07 |
Jun-08 |
TBD |
1 |
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| C. |
The campus network and servers shall meet the
following models, standards, and guidelines: |
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| a. |
Servers
shall have appropriate security precautions as defined by
http://www.vccs.edu/its/security/index.htm. College staff shall annually conduct the
following risk assessment survey for each of its severs.
http://www.vccs.edu/its/models/System_Server_Questionnarie.doc |
Yes |
Server
Security |
NVCC
will comply and continue to review |
Allen
Sinner, Dir.NVCC IT Support Services |
Jul-07 |
Jun-08 |
0 |
1 |
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| b. |
Colleges
shall implement network security guidelines to secure the college IT
infrastructure following the following
http://www.vccs.edu/its/security/Security_Guideline_for_LAN.htm The Technology Council shall develop and
recommend best practices for network security. |
Yes |
Network
Security |
NVCC
will comply and continue to review |
Allen
Sinner, Dir.NVCC IT Support Services |
Jul-07 |
Jun-08 |
0 |
1 |
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| c. |
The
campus network shall meet guidelines for cabling and service levels. Retrofit
of existing wire closets may require exceptions to the guidelines due to
current wall, etc. structures.
http://www.vccs.edu/its/guidelines/telcomxx.htm |
Yes |
Cabling |
NVCC
will continue to follow guidelines |
Allen
Sinner, Dir.NVCC IT Support Services |
Jul-07 |
Jun-08 |
0 |
3 |
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| d. |
Colleges
shall use servers which have not reached their end of lifecycle support. |
Yes
- in progress |
Server
Lifecycle |
Older
servers will be replaced as part of the annual refresh and
consolidation. 25 Servers were
purchased early with end of year funds that must be repaid to the
college. See note at end of Spending
Plan. |
Allen
Sinner, Dir.NVCC IT Support Services |
Jul-07 |
Jun-08 |
$163,740 |
1 |
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| D. |
Colleges
shall upgrade the campus network to accommodate video to the desktop and/or
VoIP services as prescribed in VCCS approved models and guidelines by the end
of the 2006-2008 Biennium. |
Yes |
Network
Upgrades |
NVCC
will maintain its network to meet standards |
Allen
Sinner, Dir.NVCC IT Support Services |
Jul-07 |
Jun-08 |
Funded
elsewhere |
3 |
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| E. |
Each
College shall provide the necessary facilities and resources to achieve
system level connectivity standards established for the system-wide voice
over IP network and related services
http://www.vccs.edu/its/models/VoIP_model.htm |
Yes |
VoIP |
NVCC
will maintain its network to meet standards |
Allen
Sinner, Dir.NVCC IT Support Services |
Jul-07 |
Jun-08 |
Funded
elsewhere |
3 |
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| Related Strategies |
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| 3. |
Each
College and ITS shall maintain in accordance with the approved technology
models, standards, and guidelines a computer infrastructure that satisfies
the administrative and instructional needs of faculty, staff, and students. |
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| Operational Requirements: |
Requirement
Met |
Project
Name/ Item Name |
Action |
Responsible
Person |
Time
Line
Start Date |
Time
Line
End Date |
Expected Costs |
Priority |
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| A. |
Each
College shall maintain adequate personal computers that meet hardware and
software technical or useful life definitions as defined by VCCS models,
standards, and guidelines
(http://www.vccs.edu/its/guidelines/DesktopGuidleLine.htm) for the following: |
Yes |
Personal
Computers |
Will
purchase and install approx 1,065 computers to meet requirements based on
data from annual gap analysis in Fall 2007 |
Steven
Sachs, VP Instructional & Information Technology |
Jan-08 |
Jun-08 |
$1,224,600 |
1 |
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| a. |
Each
full-time faculty member, full-time staff member, and wage/P-14 part-time FTE
shall have their own personal computer at their workstation with the most appropriate configuration for
their use level following the guidelines at
http://system.vccs.edu/its/guidelines/hardsoft.htm. |
Yes |
Faculty/Staff
computers |
As
part of the annual refresh of personal computers, NVCC will deploy computers
to meet the guideline |
Steven
Sachs, VP Instructional & Information Technology |
Jan-08 |
Jun-08 |
Included
above |
1 |
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| b. |
Colleges
will provide personal computers on campus for adjunct faculty in a ratio of 1
personal computer for every 20 full-time equivalent adjunct. |
Yes |
Adjunct
faculty computers |
As
part of the annual refresh of personal computers, NVCC will deploy computers
to meet the guideline |
Steven
Sachs, VP Instructional & Information Technology |
Jan-08 |
Jun-08 |
Included
above |
1 |
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| c. |
Computers
for student use in classrooms, labs, or other student accessible locations
shall be in a ratio of 1 personal computer for every 7 (14%) full-time
equivalent students (FTES) following
the guidelines at http://system.vccs.edu/its/guidelines/hardsoft.htm. |
Yes |
Student
computers |
As
part of the annual refresh of personal computers, NVCC will deploy computers
to meet the guideline |
Steven
Sachs, VP Instructional & Information Technology |
Jan-08 |
Jun-08 |
Included
above |
1 |
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| d. |
Computers
meeting the minimum resource requirements to run specified software shall be
provided for functions such as library and student information kiosks. |
Yes |
General
use computers |
As
part of the annual refresh of personal computers, NVCC will deploy computers
to meet the guideline |
Steven
Sachs, VP Instructional & Information Technology |
Jan-08 |
Jun-08 |
Included
above |
1 |
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| e. |
Colleges shall use the currently supported
Operating System for their Windows and Macintosh computers. Operating systems which have reached the
end of their life cycle should be upgraded to a current version. |
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| i. |
All
Windows computers shall use either the current or no more than one release
behind the current Windows operating system.
Colleges shall migrate all computers running current release minus two
or earlier versions of Windows by the end of the first year of the 2006-2008
Biennium. |
Yes |
Computer
Operating System |
Will
continue to insure all computers meet the standard |
Steven
Sachs, VP Instructional & Information Technology |
Jul-07 |
Jun-08 |
included
elsewhere |
1 |
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| ii |
Macintosh
computers shall use Mac OS X as its operating system. Colleges should plan to migrate all
Macintosh computers running Mac OS 9 or Mac OS 8 to Mac OS X by the end of
the first year of the 2006-2008 Biennium. |
Yes |
Computer
Operating System |
Will
continue to insure all computers meet the standard |
Steven
Sachs, VP Instructional & Information Technology |
Jul-07 |
Jun-08 |
included
elsewhere |
1 |
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| iii |
Computers
running unsupported Operating Systems in order to run obsolete instructional
software shall not be connected to the college network. |
Yes |
Out
of Date OS |
Will
insure no obsolete OS are connected to the network |
Steven
Sachs, VP Instructional & Information Technology |
July-07 |
Jun-08 |
0 |
1 |
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| f. |
A.
General office software shall be kept current. All college Windows computers
for students, faculty and staff shall have either the current or no more than
one release behind the current version.
College Mac computers should have either the current or no more than
one release behind the current version of Mac Office. Colleges shall develop and implement a
plan to upgrade to current office software versions by the end of the first
year of the 2006-2008 Biennium. |
Yes |
Office
2007 |
Will
implement Office 2007 college-wide by end of FY 2008 |
Steven
Sachs, VP Instructional & Information Technology |
Jul-07 |
Jun-08 |
Included
above |
1 |
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| B. |
Colleges
shall maintain at least one Commonwealth Classroom and one Commonwealth
Conference Room per campus following the VCCS models, standards, and
guidelines. (See definition in
Appendix A.)
http://www.vccs.edu/its/models/commclas.htm
http://www.vccs.edu/its/models/Commonwealth_Conference_Room.htm |
Yes |
Commonwealth
Classrooms & Conference Rooms |
Will
continue to meet standard and keep maintenance agreements current |
Steven
Sachs, VP Instructional & Information Technology |
Jul-07 |
Jun-08 |
$10,587 |
2 |
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| Related Strategies |
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| 4. |
ITS, in conjunction with the Colleges, shall
establish security plans and procedures in accordance with the approved COV
and VCCS technology models, standards, and guidelines. |
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| Operational Requirements: |
Requirement
Met |
Project
Name/ Item Name |
Action |
Responsible
Person |
Time
Line
Start Date |
Time
Line
End Date |
Expected Costs |
Priority |
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| A. |
ITS
shall define, implement and maintain an information technology security
organization necessary to comply with all federal, state, and local security
regulations. This must include a
description of the information technology security roles and responsibilities
at the enterprise level as well as on the college campuses. All colleges shall have a complete and
comprehensive IT security program in place by December 31, 2007. |
Yes |
Security
Roles |
NVCC
will work with ITS to implement and coordinate security functions. |
Allen
Sinner, Dir.NVCC IT Support Services |
Jul-07 |
Jun-08 |
0 |
1 |
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| B. |
Colleges
shall define how they are fulfilling the security personnel staffing
requirements and appropriate role access for the enterprise and campuses as
it relates to Commonwealth ITRM Standard SEC501-01. |
Yes-in
progress |
Security
Staffing |
NVCC
is in the process of re-filling a vacant dedicated IT security position; has
designated an experienced engineer to perform duties in the interim |
Allen
Sinner, Dir.NVCC IT Support Services |
Jul-07 |
Jun-08 |
$102,383 |
1 |
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| C. |
ITS
shall evaluate and procure an enterprise patch management solution and each
College shall implement patch management software to help mitigate malicious
attacks on servers and personal computers |
No-in
progress |
Patch
Management |
Will
participate in the selection and implementation of a patch management
solution |
Allen
Sinner, Dir.NVCC IT Support Services |
Jul-07 |
Jun-08 |
$128,000 |
3 |
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| Related Strategies |
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| 5. |
Colleges and ITS shall participate in national
surveys designed to measure IT staffing, budget, planning, and spending and
gather comparison data with peer institutions. |
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| Operational Requirements: |
Requirement
Met |
Project
Name/ Item Name |
Action |
Responsible
Person |
Time
Line
Start Date |
Time
Line
End Date |
Expected Costs |
Priority |
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| A. |
Each
College shall maintain a membership to Educause and complete annually the
Educause Core Data Service survey by the Educause’s deadline.
(http://www.educause.edu/apps/coredata/) |
Yes |
Educause
Core Data Survey |
Will
submit data |
Steven
Sachs, VP Instructional & Information Technology |
Jan-08 |
Apr-08 |
$2,078 |
4 |
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| B. |
Each
College shall participate in an annual ranking survey, such as the Center for
Digital Education (http://www.centerdigitaled.com/comcolleges.php), to
achieve a national ranking for its information technology and/or an annual
innovation in technology competition, such as the Governor’s Technology
Awards http://www.covits.org/awards.html. |
Yes |
Ranking
and Awards Programs |
Will
continue to apply |
Steven
Sachs, VP Instructional & Information Technology |
Jul-07 |
Jun-08 |
$0 |
4 |
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| Related Strategies |
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| 6. |
ITS, in conjunction with College
representatives and AS&R, shall develop and maintain an effective and
comprehensive communications strategy for promoting VCCS technology
achievements and keeping the students, faculty, staff, and interested
constituents informed of VCCS advancements in technology. |
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| Operational Requirements: |
Requirement
Met |
Project
Name/ Item Name |
Action |
Responsible
Person |
Time
Line
Start Date |
Time
Line
End Date |
Expected Costs |
Priority |
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| A. |
Each
College shall maintain a college website that provides current and
prospective students with information about the college’s programs, news, and
upcoming events, access to class schedule, registration information for both
in person and online, tuition and fees.
The college website shall include links to My VCCS, login
instructions, and username and password information in order to link students
to VCCS enterprise applications including the Student Information System,
Blackboard, and student email. |
Yes |
College
Wedsite Re-design |
Will
work with an outside firm to redesign website to improve functionality |
Cathy
Simpson, NVCC Technology Applications Center |
Jul-07 |
Jun-08 |
Funded
separately |
1 |
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| B. |
Web
sites shall conform to accessibility standards and be coded using technical
web standards, so that they are accessible both for section 508 reasons, but
also technically appropriate for as wide an audience as possible. |
Yes-in
progress |
Web
Accessibility |
Will
continue to monitor and review college web pages to insure they meet the
standards |
Cathy
Simpson, NVCC Technology Applications Center |
Jul-07 |
Jun-08 |
TBD |
1 |
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| C. |
ITS
in collaboration with the Colleges shall develop a web page model, standard
and guideline to ensure compliance with the Commonwealth IT Accessibility
Standard
(http://www.vita.virginia.gov/docs/psg/AccessibilityStandard_GOV103-00_Eff_11-04-05.pdf) |
Yes-in
progress |
Web
page standard |
Will
work with VCCS ond development and implementation of a standard |
Cathy
Simpson, NVCC Technology Applications Center |
Jul-07 |
Jun-08 |
0 |
3 |
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| D. |
ITS
shall refine and publish a communications strategy and its implementation
plan to communicate VCCS technology advancements and achievements to
students, faculty, staff, and interested constituents. |
Yes |
IT
Communications Plan |
Will
work with VCCS to refine and improve plan |
Steven
Sachs, VP Instructional & Information Technology |
Jul-07 |
Jun-08 |
0 |
4 |
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| E. |
College
and ITS staff shall submit each biennium a minimum of three proposals on
college and enterprise-level technology achievements to major state-wide,
regional, and national conferences, such as New Horizons, the Association of
College Computing Services of Virginia (http://accs.virginia.edu/), HEUG,
Blackboard Users Group, Educause, or the League of Innovation. |
Yes |
Conference
presentations |
Independently
or in conjunction with VCCS staff will submit proposals to targeted groups |
Steven
Sachs, VP Instructional & Information Technology |
Jul-07 |
Jul-08 |
0 |
4 |
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| Technology Goal: II |
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