The Manager's Workshop v3.0                                                        ISBN 0-13-140977-8

(c) 2004, Randall B. Dunham   Published by Prentice Hall, Inc. A Pearson Education Company

 

ABOUT THIS CD-ROM

The Manager's Workshop (MW) is a simulation in which you play the role of a new manager at Omega Pharmaceutical and manage five employees who are not performing at an acceptable level.  The MW is an easy-to-use program that has a simple, "point-and-click" interface.

 

This program does not require installation.  It runs completely from the MW CD and should work on any relatively recent Windows or Mac computer.  To run the MW, you need to open a file on the CD that is named "start.htm."  You may open this file either of two ways.  From your Internet browser (e.g., Internet Explorer), go to the menu bar and use File/Open to navigate to "start.htm" and double-click on this file.  Or, you can navigate directly to the "start.htm" file on the CD and double-click on it to launch your browser and open the file (this method may not work on some computers with older versions of Mac OS 8 or 9).  Do not attempt to start the MW from any other file on the CD.  Doing so will corrupt the MW session.

 

When you open the file "start.htm," you will have the choice of viewing an introductory video or entering your office.  The first time you use the MW, you should view the introduction.  To take action in the MW, simply point and click on labeled items.  The telephone lets you interact with any of the five employees you will manage in the MW.  If you need help at anytime while using the MW, click on "MW Help" on your bookshelf.

 

When you open the file "start.htm," the MW will automatically conduct a technology check to make sure your computer is prepared to run the MW.  Most computers will pass the technology check.  If your computer passes the check, you are ready to run the MW.  To run the MW, you need a recent version of an Internet browser (e.g., Internet Explorer, Netscape) and a recent version of QuickTime (to enable you to see the movies in the MW). The technology check that is automatically performed will let you know if you need to make any changes to your computer and will guide you if you need to do so.  The MW CD includes QuickTime installers that were current when the MW was published.

 

What to do if you have a "cookies" problem.  The MW keeps track of your decisions using cookies (small files on your computer that can record these decisions).  If you have turned cookies off (in your web browser), your decisions cannot be tracked and the interactivity of the MW will not work for you.  To fix this problem, simply turn cookies "on."  The method for turning cookies on depends on the specific browser and version you are using.  Cookies are usually managed by the browser's preferences or options settings.  For example, on most Internet Explorer versions under Windows, going to Tools/Internet Options/Privacy and specifying that "cookies" should be permitted will turn on cookies.  For Internet Explorer on a Mac with OS 9, going to File/Preferences/Cookies and specifying that "cookies" should be accepted will turn on cookies.  For Internet Explorer on a Mac with OS X, going to Explorer/Preferences/Cookies and specifying that "cookies" should be accepted will turn on cookies.

 

 

 

 

CONTENTS OF THIS CD-ROM:

The Manager's Workshop (MW) contains the following:

Readme.txt                   This is the Readme file for the CD-ROM

Start.htm                     This file launches The Manager's Workshop

QT_5.0.5_Installers      This file folder contains the Mac and Windows QuickTime Installers

Content                        This file folder contains all of the files necessary to run The Manager's Workshop CD-ROM.  Do not attempt to start the MW from any files within this folder.  Doing so will corrupt the MW session.

 

SYSTEM REQUIREMENTS

* Microsoft(TM) Windows(R)98, Windows 2000, Windows NT(R)4, Windows ME(R), or Windows XP(R).

* Personal or multimedia computer with a 33MHz or higher processor  

* 1 GB available hard drive space

* 32 MB RAM/64 recommended (64 MB RAM/128 recommended for Windows 2000, and Windows XP)

* 4X CD-ROM drive

* 256 Color VGA monitor (or greater) at a screen resolution of 800x600

* Audio capable system and speakers recommended

* Netscape Navigator 5.0 or higher or Internet Explorer 5.0 and higher

* QuickTime 5.0 (included in CD-ROM) or higher 

 

Macintosh System 8.6 or later

* 1 GB available hard drive space

* 32 MB RAM

* 4X CD-ROM drive

* 256 Color VGA monitor (or greater) at 800x600 pixel screen resolution

* Audio capable system and speakers recommended

* Netscape Navigator 5.0 or higher or Internet Explorer 5.0 and higher

* QuickTime 5.0 (included in CD-ROM) or higher

 

TECHNICAL SUPPORT

If you have technical problems with this software, call 800-677-6337 between 8:00 a.m. and 5:00 p.m. CST Monday through Friday.  Or, go online at http://247.prenhall.com   Please note that Pearson does not provide technical support for third-party software (QuickTime, Explorer, etc.)

If you seek technical support, please have as much of the following information available as possible to help the support team solve your problem:

 

a. Product title and product ISBN

b. Computer make and model

c. RAM available

d. Hard disk space available

e. Graphics card type and Sound card type

f. Printer make and model

g. Network connection

h. Detailed description of the problem, including exact wording of any error messages.