Sample Test Week One

Microsoft Office 2003
Concepts and Techniques

Week ONE: Essential Introduction to Computers

and How to purchase, install,
and maintain a personal computer

test bank

You would normally fill your answers out on a Scranton Card- however this is an example, and the answer link is given at the bottom of this Test. Students need to get use to looking up the answers, you really will find all of them in your Text. If you are serious about getting an "A" Grade for this course, you will need to be diligent in preparing your answers. Remember read the question carefully, usually one or two choices are wrong, one is close, but the real answer is the one that is in your Text, your mission is to find it. [If in the process you actually read your expensive Text, then you are half way to learning from this course (the other half is the practical side).]

Multiple Choice

1. All of the following are operations in the information processing cycle except __________.

a. input and output

b. communication

c. process

d. storage

2. In the accompanying figure, input devices __________.

a. contain the electronic circuits that cause processing to occur

b. make the information resulting from processing available for use

c. allow data, programs, commands, and user responses to be entered into a computer

d. consist of electronic components that store data

3. A __________ is an input device on which data is typed to enter it into the computer.

a. keyboard

b. mouse

c. scanner

d. microphone

4. In the accompanying figure, the central processing unit (CPU) __________.

a. contains the electronic circuits that cause processing to occur

b. makes the information resulting from processing available for use

c. allows data, programs, commands, and user responses to be entered into a computer

d. consists of electronic components that store data

5. In the accompanying figure, memory, also called random access memory, or RAM, __________.

a. contains the electronic circuits that cause processing to occur

b. makes the information resulting from processing available for use

c. allows data, programs, commands, and user responses to be entered into a computer

d. consists of electronic components that store data

6. In the accompanying figure, output devices __________.

a. contain the electronic circuits that cause processing to occur

b. make the information resulting from processing available for use

c. allow data, programs, commands, and user responses to be entered into a computer

d. consist of electronic components that store data

7. The __________ printer is a type of impact printer used with personal computers.

a. ink-jet

b. laser

c. dot matrix

d. all of the above

8. The speed of an ink-jet printer is measured by the number of __________ it can print.

a. lines per minute (lpm)

b. characters per second (cps)

c. manuscripts per hour (mph)

d. pages per minute (ppm)

9. Two types of auxiliary storage devices more often used on personal computers are __________.

a. keyboards and scanners

b. floppy disks and hard disks

c. monitors and printers

d. control units and arithmetic logic units

10. Today, the most widely used floppy disk is __________inches wide and can store up to 1.44 megabytes of data or 1,457,664 characters.

a. 3.5

b. 5.5

c. 3.25

d. 5.25

11. One billion bytes is called a __________, and typical hard disk sizes range from 10 to 75 billion bytes.

a. kilobyte (KB)

b. megabyte (MB)

c. gigabyte (GB)

d. dekabyte (DB)

12. A(n) __________ is an erasable compact disc that can be written on multiple times.

a. CD-ROM (compact disc read-only memory)

b. CD-R (compact disc-recordable)

c. CD-RW (compact disc-rewritable)

d. DVD-ROM (digital video disc-ROM)

13. Software can be categorized into two types: __________.

a. word processing software and spreadsheet software

b. database software and presentation graphics software

c. system software and application software

d. desktop publishing software and communications software

14. All of the following except __________ are commonly used application system software.

a. word processing software

b. operating system software

c. electronic spreadsheet software

d. database software

15. Word processing software allows users to __________.

a. add, subtract, and perform user-defined calculations on rows and columns of numbers

b. enter, retrieve, and update data in an organized and efficient manner

c. create documents called slides to be used in making presentations

d. create, edit, format, and print documents

16. Electronic spreadsheet software allows users to __________.

a. add, subtract, and perform user-defined calculations on rows and columns of numbers

b. enter, retrieve, and update data in an organized and efficient manner

c. create documents called slides to be used in making presentations

d. create, edit, format, and print documents

17. Database software allows users to __________.

a. add, subtract, and perform user-defined calculations on rows and columns of numbers

b. enter, retrieve, and update data in an organized and efficient manner

c. create documents called slides to be used in making presentations

d. create, edit, format, and print documents

18. Presentation graphics software allows users to __________.

a. add, subtract, and perform user-defined calculations on rows and columns of numbers

b. enter, retrieve, and update data in an organized and efficient manner

c. create documents called slides to be used in making presentations

d. create, edit, format, and print documents

19. People around the world are making use of the Internet to __________.

a. send messages to other users

b. access a wealth of information

c. shop for goods and services

d. all of the above

20. In a Web page URL, the __________ identifies the Web site, which is stored on a Web server.

a. domain name

b. protocol

c. hypertext

d. path

21. __________ e-commerce involves the sale of goods from a vendor to the general public.

a. C2C (consumer to consumer)

b. B2C (business to consumer)

c. B2B (business to business)

d. All of the above

22. Before buying a computer system, the purchaser should do some research on the __________.

a. size and types of memory (RAM) and storage

b. software included with the system

c. speed of the processor

d. all of the above

23. When purchasing a desktop computer, a buyer should do all of the following except __________.

a. look for free software

b. consider more than just price

c. be aware of hidden costs

d. buy the smallest system available

24. When purchasing a notebook computer, a buyer should do all of the following except __________.

a. purchase a notebook with the smallest possible passive-matrix screen

b. if necessary, upgrade memory and disk storage at the time of purchase

c. make sure the notebook has a CD-ROM or DVD-ROM drive

d. experiment with different pointing devices and keyboards

25. When installing a computer system, the computer user should __________.

a. read the installation manuals after installing the equipment

b. throw out all the paperwork that comes with the system

c. install the computer in an area where temperature and humidity can be maintained

d. dispose of the shipping containers and packing materials for all equipment

True/False

T F	26. Data is information that is organized, meaningful, and useful.
T F	27. Information is a collection of raw facts, figures, and symbols given to a computer during the input operation.
T F	28. Because a computer’s electronic circuits rarely fail and the data flows along these circuits at close to the speed of light, processing can be accomplished in billionths of a second.
T F	29. A typical notebook computer keyboard has 101 to 105 keys.
T F	30. The control unit is the part of the central processing unit (CPU) that interprets the instructions.
T F	31. The arithmetic/logic unit is the part of the central processing unit (CPU) that performs the logical and arithmetic processes.
T F	32. One kilobyte (K or KB) equals approximately one million memory locations, and one megabyte (M or MB) equals approximately 1,000 memory locations.
T F	33. Nonimpact printers print by striking an inked ribbon against the paper.
T F	34. An impact printer does a better job printing different fonts than a nonimpact printer and is quieter.
T F	35. The popular and affordable ink-jet printer works similarly to a copying machine by converting data from the computer into a beam of light that is focused on a photoconductor drum, forming the images to be printed.
T F	36. Laser printers form a character by using a nozzle that sprays drops of ink onto the page.
T F	37. Laser printers produce high-quality black-and-white or color output and are used for applications that combine text and graphics such as desktop publishing.
T F	38. Because today’s 3.5-inch disks are not at all floppy, the term floppy disk no longer is used.
T F	39. A floppy disk is a type of magnetic disk, which means it uses magnetic patterns to store items such as data, instructions, and information on the disk’s surface.
T F	40. Although available in nonremovable form, most hard disks can be removed from the computer.
T F	41. When reading or writing, the read/write heads on a hard disk drive actually touch the surface of the disk.
T F	42. A CD-R (compact disc-recordable) is a multisession compact disc onto which users can record their own items such as text, graphics, and audio.
T F	43. For a computer to operate, an application software program must be stored in the computer’s memory.
T F	44. Personal computer users seldom use application software.
T F	45. Word processing software is oriented toward working with text, but most word processing packages also can include numeric and graphic information.
T F	46. Electronic spreadsheet software demands the same tedious recalculations required with manual methods.
T F	47. Presentation graphics software allows users to create documents called slides to be used in making presentations.
T F	48. A network that connects computers in a limited geographic area, such as a school computer laboratory, office, or group of buildings, is called a wide area network (WAN).
T F	49. A network that covers a large geographical area, such as one that connects the district offices of a national corporation, is called a local area network (LAN).
T F	50. An Internet service provider (ISP) is an organization that supplies connections to the Internet for a monthly fee.
T F	51. An online service provides access to the Internet, but it also offers a variety of other specialized content and services such as financial data, hardware and software guides, news, weather, legal information, and other similar commodities.
T F	52. The fees for using an online service usually are slightly lower than the fees for using an Internet service provider (ISP).
T F	53. A Web pages are stored on computers throughout the world.
T F	54. A URL consists of a protocol, domain name, and sometimes the path to a specific Web page or location in a page.
T F	55. Most Web page URLs begin with http://, which stands for hypertext transfer protocol, the communications standard used to transfer pages on the Web.
T F	56. Knowing what application products he or she plans to use will help a buyer decide on the type of computer to buy, as well as to define the memory, storage, and other requirements.
T F	57. Free software has value only if it would not have been purchased if it had not come with the computer.
T F	58. Mail-order companies that sell computer systems by telephone or online via the Web often demand the highest prices but extend more personal service.
T F	59. When buying a used computer system, stick with name brands because most brand-name systems have longer warranties, are better supported, and have more authorized centers for repair services.
T F	60. Monitors, printers, and modems always are included in the base computer system price.
T F	61. The lowest cost computer system always is the best buy.
T F	62. When purchasing a computer system, it is best to buy a system compatible with one used elsewhere.
T F	63. Many credit cards now offer purchase protection and extended warranty benefits that cover a computer buyer in case of loss of or damage to purchased goods.
T F	64. Computer obsolescence can be delayed by purchasing the fastest processor, the most memory, and the largest hard drive that can be afforded.
T F	65. Active-matrix screens display high-quality color that is viewable from all angles.
T F	66. Today, most notebook computers come with an internal CD-ROM drive.
T F	67. If a buyer anticipates running a notebook computer on batteries frequently, a system should be chosen that uses nickel cadmium or nickel hydride batteries (they last longer than lithium-ion batteries).
T F	68. Some handheld computers come with a modem that can send and receive data across telephone.
T F	69. Ergonomics is an applied science devoted to making the equipment and its surrounding work area safer and more efficient.
T F	70. To avoid data loss, do not place floppy disks on a telephone or near any other electrical or electronic equipment.
T F	71. Being a registered user not only can cost time and money when calling with a support question, it also makes a computer buyer ineligible for special pricing on software upgrades.
T F	72. Before working inside a computer, turn on the power and connect the equipment to the power source.
T F	73. A computer virus is a potentially damaging computer program designed to infect other software or files by attaching itself to the software or files with which it comes in contact.
T F	74. Defragmenting a hard disk scrambles the files so they are in noncontiguous (nonadjacent) clusters, making disk operations slower.
T F	75. Diagnostic tools help test system components, monitor system resources such as memory and processing power, undo changes made to system files, and more.

Short Answer

76. A(n) __________ is an electronic device, operating under the control of instructions stored in its own memory unit, that can accept data (input), manipulate the data according to specified rules (process), produce information (output) from the processing, and store the results for future use.

77. Collectively, the four general operations that comprise the __________ describe the procedures a computer performs to process data into information and store it for future use.

78. The detailed set of instructions that tell a computer exactly what to do are called a(n) __________.

79. Popular __________ include the keyboard, mouse, digital camera, scanner, and microphone.

80. A(n) __________ is a pointing devices that fits comfortably under the palm of the hand.

81. The __________ is made up of the control unit and arithmetic/logic unit.

82. On personal computers, the CPU is designed into a chip called a(n) __________.

83. Any data to be processed must first be stored in __________.

84. A(n) __________ usually stores one character.

85. When a computer is used for processing tasks such as word processing, spreadsheets, or data management, the two __________ more commonly used are the printer and a television-like display device.

86. Most full-sized personal computers use a television-like display device called a(n) __________.

87. __________ are used to store instructions and data when they are not being used in memory.

88. A(n) __________ is a portable, inexpensive storage medium that consists of a thin, circular, flexible plastic disk with a magnetic coating enclosed in a square-shaped plastic shell.

89. __________ is the process of preparing a disk, such as that shown in the accompanying figure, for reading and writing by organizing the disk into storage locations called tracks and sectors.

90. A(n) __________, such as that shown in the accompanying figure, is a narrow recording band that forms a full circle on the surface of a disk.

91. A(n) __________, such as that shown in the accompanying figure, is capable of holding 512 bytes of data.

92. The time required to access and retrieve data from a disk is called the __________.

93. A(n) __________ consists of one or more rigid metal platters coated with a metal oxide material that allows data to be recorded magnetically on the surface of the platters.

94. A(n) __________, also called an optical disc, is a flat, round, portable metal storage medium that usually is 4.75 inches in diameter and less than 1/20 of an inch thick.

95. A(n) __________ is a compact disc that uses the same laser technology as audio CDs for recording music.

96. A(n) __________ is a very high capacity compact disc capable of storing from 4.7 GB to 17 GB – more than enough to hold a telephone book containing every resident in the United States.

97. __________ consists of programs to control the operations of computer equipment.

98. Instructions in the __________ tell the computer how to perform the functions of loading, storing, and executing an application program and how to transfer data.

99. The process of loading the operating system into a computer’s memory from auxiliary storage is called __________.

100. Today, most computers use an operating system that has a(n) __________ that provides visual clues such as icon symbols to help the user.

101. __________ consists of programs that tell a computer how to produce information.

102. A(n) __________ is a collection of computers and devices connected via communications media and devices such as cables, telephone lines, modems, or other means.

103. The world’s largest network is the __________, which is a worldwide collection of networks that links together millions of computers by means of modems, telephone lines, cables, and other communications devices and media.

104. One of the more popular segments of the Internet is the __________, which contains billions of documents called Web pages.

105. A(n) __________ is a document that contains text, graphics, sound, and/or video, and has built-in connections, or hyperlinks, to other Web documents.

106. A(n) __________ is a related collection of Web pages.

107. Web pages are accessed and viewed using a software program called a(n) __________.

108. A Web page has a unique address, called a(n) __________.

109. A(n) __________ is a computer that delivers (serves) Web pages.

110. When business activities are conducted online, people are participating in __________.

Week ONE: Essential Introduction to Computers

and How to purchase, install, and maintain a personal computer

test bank

True/False

Short Answer

and How to purchase, install,
and maintain a personal computer