Principles of Public Speaking

Improving Your Listening Skills

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Know how to listen and you can profit even from those who talk badly.

Plutarch

There is more to listening than meets the ear.

To listen well, you need to be able to receive incoming messages without distortion.

  • Stay healthy
  • Get accommodations (e.g., hearing aids, glasses, notetakers) to listen better
  • Practice listening to unfamiliar topics and speakers

To listen well, you need to be able to focus upon the message.

  • Prepare yourself to attend to the message
  • Focus upon the central ideas rather than the delivery
  • You can attend to the content or to the relationship meaning of a message. You cannot attend to both simultaneously.

To listen well, you need to be able to comprehend the message.

  • If you are unclear about the meaning of a word or nonverbal message, ask for clarification!
  • Don't make assumptions without checking your perceptions and your understanding..
  • Ask yourself to identify the thesis and major arguments.

To listen well, you need to be able to retain the message.

  • Take some notes if this will assist you in remembering
  • Review key points following a talk
  • Use mnemonics and other memory devices.
There are at least three styles of active listening:

- Listening for Pleasure
- Listening to Evaluate
- Listening to Empathize

Don't expect that your audience will listen for more than 20 minutes. As you know, television programming now moves very quickly with a number of breaks every few minutes.

According to communication expert Andrew Wolvin, the typical attention span for many in the US is now just 7-8 minutes.

Go to the International Listening Association at
http://www.listen.org/
Take a four-minute listening assessment at High Gain, http://www.highgain.com/
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Copyright 2001-2003
Contact Nan Peck at npeck@nvcc.edu
Updated April 25, 2003