Because we may have been trained to see conflict as a bad thing, it may be particularly difficult to accept the idea of managing it rather than avoiding it.

Communication is risky business. It is risky to ask others to change or to stand up for yourself. A communciation dilemna exists when we've a need to avoid conflict and a need to realize our goals.

Stress Management: How do you manage eustress and distress in conflicts?

Emotional Intelligence: Explore ways to recognize and to respond to emotions in conflicts.

Collaboration: Learn more about win-win approaches to conflict. Consider ways to resolve conflicts rather than simply manage them.. Warning: This takes extra effort!

Click here for practical tips for managing conflicts. This is a good handout for all of your family and friends!