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Peck Home Page
E-mail Nan Peck
Link to NVCC

Updated on March 28, 2006
Nan Peck, Associate Professor
Speech Communication
Northern Virginia Community College
Annandale, Virginia, USA
npeck@nvcc.edu

Understanding the nature of conflict, ways we might repond to it, and the impact of conflict upon our relationships can be very helpful.

Click below for some helpful tools for considering ways you think about conflict:

Types of Conflict: Consider different reasons for differences: misunderstanding, ego, or simple differences of opinion or limited resources.
Styles of Conflict: There are at least five options: To withdraw, to give, to stand your ground, to compromise and to collaborate. Each style has its strengths and weaknesses for particular situations.
Collaboration: Learn more about win-win approaches to conflict that allows both parties to feel as though the problem has been solved rather than merely managed.
Practical Tips for responding to conflict: Here are some suggestions for fighting fairly. You might want to post this on your refrigerator.