Collaboration is the most satisfying and the most difficult option for managing conflict. Unlike other responses to conflict, collaboration involves seeking a mutually agreeable solution or remedy to a problem.

Collaboration isn't a matter of simply managing a problem; it requires resolving it so that both parties are satisfied.

The result of collaboration is that both parties win and the relationship is enhanced.

Sounds good, doesn't it? Ah, but collaboration is easier on paper than it is in practice.

Here are some suggestions for collaboration:

Choose to collaborate when the relationship and the solution are very important to you.
Choose to collaborate only if the relationship and the solution are very important to you. (It's hard to resolve problems!)
Solicit and actively listen and the other party's goals. Really, listen! Stop thinking about your response or your counterargument. No cross-complaining either! Try to learn the feelings behind your partner's complaints. What goals does your partner have? Develop a willingness to share your goals as well. Understanding one another is the first step towards reconciliation and growth.
Stay open to new ways of addressing the problem - if your partner agreed with your solution already, you wouldn't be in conflict!
Learn more about collaboration. Consider these links:

• The Mayerson Academy uses collaboration http://www.mayacad.org/default.asp?page_id=24
• Learn more about the Resolving Conflict Creatively Program, http://www.esrnational.org/about-rccp.html