The Postal and Distribution Services operation here at Northern Virginia Community College has received a number of accolades over the years.  This is a direct result of quality leadership throughout our organization that encourages all employees to continuously improve their knowledge in their respective fields.  Our leadership encourages a proactive approach to our job.  All employees are encouraged to look for ideas to improve operations and ways to implement those ideas. 

As a result of this proactive leadership approach our employees have been recognized as experts in their respective fields.  Employees of our operation have demonstrated their through subject knowledge on the local, state, regional and national level.  They have been asked to participate in federal reviews, state pilot programs and to do presentations at regional and national seminars.  Leaders from in and outside our college community have called on them for advice when dealing with budgets and policy guidelines when dealing with our field of knowledge.

We also strive to communicate with and educate our customers (faculty and staff) about our services and responsibilities so that we can best serve them.  This is done by various means to include, web presentations, emails, seminars, facility tours and most importantly, being there with the answers when someone calls.  One of the best examples of our proactive approach to communication and education was the focus of an article in Postal World magazine.  

It is our Quick Service Guide (QSG).  These service guides are in a power point format that is sent out at the beginning of each semester to all faculty and staff as a reminder of the proper postal requirements as well as any updates and additions that may have occurred.  This simple, yet affective tool in its first year saved our institution over $5000.00.  Presently there are eight service guides that we utilize in our operation.  

Innovation, learning and change combined with proven leadership principles have made us an industry leader.  Our operation would not have achieved its success without it.

Currently our operation consist of:

Six (6) Employees

Eight (8) Vehicles and Service Trucks

(They drive over 100,000 mile yearly)

We service:

Six geographically separate campuses (Not including ELI Campuses and class area such as the Pentagon) 

Over 7,000 plus faculty and staff personnel

We handle:

Over 3.9 million incoming mail pieces

Over 2.7 million Inter-Campus mail pieces

Over 4.2 million Bulk mail pieces

Over 5.9 Million outgoing mail pieces

for a total of  over 17 million pieces of mail a year!

our total budget for mail alone is over $912,000 a year as of 2001.