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Overview, Learning Objectives, Class Preparation Chapter 7 Managing Stress and the Work-Life Balance Overview In this chapter, we examine how and why stress occurs in organizations and how to better understand and control it. First, we explore the nature of stress. Then we look at such important individual differences as Type A and B personality profiles and their role in stress. Next, we discuss a number of causes of stress and consider the potential consequences of stress. We then highlight several things people and organizations can do to manage stress at work. We conclude by discussing an important factor related to stress—linkages between work and the non-work parts of people’s lives. Learning Objectives 1. Define and describe the nature of stress.
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