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Overview, Learning Objectives, Class Preparation Chapter 6 Motivating Employee Performance Through Rewards
Overview Early in Chapter 5 we established that managers can use a number of things to capitalize on the potential for motivated behavior directed at enhanced performance. In this chapter we examine several other organizational methods and elements that can promote enhanced performance. We begin with a discussion of goals and how they relate to both motivation and performance. Next, we describe performance management per se, as well as how performance relates to total quality management. Individual rewards are then introduced and related to motivated performance. Finally, we conclude with a discussion of a variety of issues that affect the management of reward systems. Learning Objectives 1. Describe goal setting and relate it to motivation.
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