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Overview, Learning Objectives, Class Preparation Chapter 11 Communication in Organizations Overview In this chapter, we focus on interpersonal communication and information processing. First, we discuss the importance of communication in organizations and some important aspects of international communication. Next, we describe the methods of organizational communication and examine the basic communication process. Then we examine the potential effects of computerized information technology and telecommunications. Next, we explore the development of communication networks in organizations. Finally, we discuss several common problems of organizational communication and methods of managing communication. Learning Objectives 1. Discuss the nature of communication in organizations.
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