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Overview, Learning Objectives, Class Preparation Chapter 10 Using Teams in Organizations
Overview This chapter presents a summary of many of the current issues involving teams in organizations. First, we define what “team” means and differentiate teams from normal work groups. We then discuss the rationale for using teams, including both the benefits and the costs. Next, we describe six types of teams in use in organizations today. Then we present the steps involved in implementing teams. Finally, we take a brief look at two essential issues that must be addressed. Learning Objectives 1. Differentiate teams from groups.
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