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OVERVIEW, LEARNING OBJECTIVES, CLASS PREPARATION

CHAPTER 9-Attracting and Retraining the Best Employees

OVERVIEW
In this chapter, our discussion is organized around three major phases of human resources management (HRM): the acquisition, maintenance, and development of human resources in an organization. Before exploring those phases in more detail, we note the (sometimes overlapping) roles of line managers and staff specialists in HRM. Also, we discuss cultural or workplace diversity in human resources management. Then we closely examine the three phases of HRM. Acquisition of personnel begins with human resources planning, which is based on forecasts of personnel supply and demand and on systematic job analysis. Recruiting, selection, and orientation complete this phase. In the next section, we address the issues of employee compensation and benefits, including a number of pertinent definitions. In discussing the final phase, we distinguish between employee training and management development, and we present several methods for evaluating employee performance. Finally, we examine the implications of recent legislation on today’s HRM practices.


Learning Objectives
After studying this chapter, students should be able to:
1. Describe the major components of human resources management.
2. Identify the steps in human resources planning.
3. Describe cultural diversity and understand some of the challenges and opportunities associated with it.
4. Explain the objectives and uses of job analysis.
5. Describe the processes of recruiting, employee selection, and orientation.
6. Discuss the primary elements of employee compensation and benefits.
7. Explain the purposes and techniques of employee training, development, and performance appraisal.
8. Outline the major legislation affecting human resources management.
Class Preparation

Format for Discussion Questions: Typed, (Question in bold) followed by double space and then your answer.
Assignments may be submitted in class paper copy, email, or via Blackboard.
Late assgnments will recieve a maximum of 50% credit

CLASS PREPARATION

READ Chapter 9, Video Case 9.1 Be prepared to discuss the questions at the end of the case
Answer Discussion Questions 1,3,4,5

 
Crossword: Please download to desktop then open

 

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