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OVERVIEW, LEARNING OBJECTIVES, CLASS PREPARATION

CHAPTER 11-Enhancing Union-Management Relations

OVERVIEW
Because union-management relations are such a significant part of human resources management, we devote a separate chapter to labor relations. We open the chapter with a review of the history of labor unions in this country, with emphasis on the development of the Knights of Labor, AFL, IWW, and CIO. Then we link the power of organized labor today to current union membership (noting the gradual decline in membership over the past two decades) and to legislation that protects and regulates negotiating procedures. Next, we follow the unionization process step by step and briefly discuss the various reasons for joining a union. We also examine the role of the National Labor Relations Board in the unionization process and how collective bargaining is used to formalize issues in a labor contract. We explore the issues of particular concern to unions and management: forms of pay, magnitude of pay, and pay determinants; working hours; job security and union security; and rights retained by management. Then we identify the major elements in a grievance procedure. Finally, we discuss labor-management negotiating tech¬niques, including strikes, lockouts, mediation, and arbitration.


Learning Objectives
After studying this chapter, students should be able to:
1. Explain how and why labor unions came into being.
2. Discuss the sources of unions’ negotiating power and trends in union membership.
3. Identify the main focus of several major pieces of labor-management legislation.
4. Enumerate the steps involved in forming a union and show how the National Labor Relations Board is involved in the process.
5. Describe the basic elements in the collective-bargaining process.
6. Identify the major issues covered in a union-management contract.
7. Explain the primary bargaining tools available to unions and management.
Class Preparation

Format for Discussion Questions: Typed, (Question in bold) followed by double space and then your answer.
Assignments may be submitted in class paper copy, email, or via Blackboard.
Late assgnments will recieve a maximum of 50% credit

CLASS PREPARATION

READ Chapter 11, Video Case 11.1 Be prepared to discuss the questions at the end of the case.
READ Running a Business Part IV Graeter's: Where Tenure Is "a Proud Number"
Answer Discussion Questions 1, 2, 5

 
Crossword: Please download to desktop then open

 

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