OVERVIEW
This chapter deals with human motivation in the work environment and lays the foundation for the following chapter on union-management relations. To place the study of human motivation in its historical context, we examine earlier views of worker motivation and productivity, including scientific management (Frederick W. Taylor), the Hawthorne studies (Elton Mayo), Maslow’s hierarchy of needs, Herzberg’s Motivation-Hygiene Theory, Theory X, Theory Y, Theory Z, and reinforcement theory. Next, we examine three contemporary views on motivation: equity theory, expectancy theory, and goal-setting theory. Also, we explain several techniques for increasing employee motivation, including management by objectives, job enrichment, behavior modification, flextime, part-time work and job sharing, telecommuting, employee empowerment, and employee stock ownership. Finally, we discuss teams and teamwork. In this section, we look at the types of teams, team development, team cohesiveness and conflict, and the benefits and limitations of teams.
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Learning Objectives
After studying this chapter, students should be able to:
1. Explain what motivation is.
2. Understand some major historical perspectives on motivation.
3. Describe three contemporary views of motivation: equity theory, expectancy theory, and goal-setting theory. 4. Explain several techniques for increasing employee motivation.
5. Understand the types, development, and uses of teams. |
Format for Discussion Questions: Typed, (Question in bold) followed by double space and then your answer.
Assignments may be
submitted in class paper copy, email, or via Blackboard.
Late assgnments will recieve a maximum of 50% credit
CLASS PREPARATION
READ Chapter 10,Video Case 10.1 Be prepared to discuss the questions at the end of the case.
Answer Discussion Questions 1,3,4,5
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